AT&T TL7600 User Manual page 38

Maintenance and Troubleshooting
Troubleshooting
I hear other
calls while using
my headset.
I cannot hear a
ring tone from
the headset
when there is
an incoming
call.
• Relocate your headset or telephone base
to a higher location. You may experience
better reception by elevating the headset
or telephone base.
• If the other phones in your home are
having the same problem, the problem is in
your wiring or local service. Contact your
local telephone company (charges may
apply).
• Disconnect the headset or telephone base
from the telephone jack, and plug in a
different telephone. If you still hear other
calls, the problem is probably in your
building's wiring or local service. Call your
local telephone company.
• If you have pressed MUTE/
headset when it is ringing, it mutes the
ring tone of the headset. The ring tone
resumes on the next call.
• You may have too many extension phones
on your telephone line to allow all of them
to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might
be limiting the operating range. Try moving
the headset or telephone base to another
location, preferably on an upper floor.
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on the
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