Guarantee Conditions - Dethleffs 2006 Globetrotter XXL Instruction Manual

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Guarantee
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1.2

Guarantee conditions

1. In addition to the legal guarantee and product warranty rights due to the
customer, Dethleffs GmbH may also grant a guarantee of six years that the
vehicles constructed by the company are sealed in such a manner that
moisture cannot penetrate from the outside into the interior of the vehicle.
The guarantee obligations do not apply if the leakage is a result of improper
handling of the windows, doors and skylights or damage that has not been
properly repaired. Damage that is caused by forces of nature (e.g. flooding)
is not covered by the guarantee. The guarantee extensions include only the
correct repair work. Conversion or diminution as well as travelling
expenses or other indirect costs are not covered by the guarantee.
2. When dealing with a case of leakage covered under the conditions of this
guarantee, Dethleffs GmbH is obliged to rectify the defective vehicle part
concerned by repairing it free of charge or replacing the part, depending on
what is necessary to immediately to repair the damage.
Defects are to be rectified by Dethleffs GmbH or by an authorised specialist
workshop in accordance with the guidelines of Dethleffs GmbH.
3. The prerequisite for this guarantee is that the vehicle must be presented
once a year to an authorised specialist workshop for an inspection. The
presentation must take place 2 months at the latest after the anniversary of
the initial registration (or delivery).
If the inspection is not carried out according to schedule, this will nullify your
warranty. It cannot be renewed by carrying out an inspection at a later time.
As proof that the inspection has been completed, there are designated cou-
pons in the Dethleffs guarantee booklet where inspection stamps are to be
glued and endorsed by a stamp, the date and the signature of a respective
Dethleffs dealer.
4. The guarantee begins on the day of the initial registration or delivery of the
vehicle to the customer, 1 year at the latest after delivery to the dealer, and
is valid while the vehicle is in use, for 6 years at the longest. A change of
ownership of the purchased object has no effect on the guarantee obliga-
tions. The guarantee expires if the terms outlined in paragraph 3 are not
complied with. The performance of guarantee work does not increase the
guarantee period.
5. Parts installed to rectify faults are also guaranteed under the terms of the
guarantee until the guarantee period expires.
6. If leakage occurs, the owner must notify Dethleffs or a Dethleffs dealer of
this in writing within 15 days of its detection. The guarantee certificate and
the corresponding guarantee stamps must be included with the notification.
If notification of leakage does not occur within the time limit stated, no
claims can be made under the terms of the guarantee.
Remedying of leakage will take place after approval has been given by
Dethleffs GmbH.
If no agreement is reached about the type, extent and result of the repairs,
Dethleffs GmbH or the Dethleffs dealer will consult a neutral expert whose
decision is binding for all parties involved.
7. The costs of the inspection are to be paid by the party covered by the guar-
antee.
8. As far as legally permissible, the court responsible for Isny will be agreed
upon as the venue for jurisdiction.
EN
Globetrotter XXL - 11-06 - DET-0047-01