Usb Connection Problems; Solving Network Problems; Product Cannot Connect To A Wireless Router Or Access Point - Epson ET-2500 User Manual

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USB Connection Problems

If you used a USB cable to connect to a computer that has multiple peripherals, make sure the computer
is grounded. Otherwise, you may feel a slight electric shock when touching your product.
Parent topic:

Solving Network Problems

Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.

Product Cannot Connect to a Wireless Router or Access Point

Network Software Cannot Find Product on a Network
Product Does Not Appear in OS X Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
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Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product
is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing
the WPS button on your router. Hold down the Wi-Fi button on the product for 3 seconds.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Solving Setup Problems
Solving Problems
149

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