Axis M1013 User Manual page 48

AXIS M1013 Network Camera
Troubleshooting
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Product does not start up
Product does not start up
Video and image problems, general
Image unsatisfactory
Motion Detection triggers unexpectedly
Changes in luminance
Storage and disk management problems
Storage disruption
Video cannot be recorded
SD card cannot be mounted
Contact your Axis reseller.
If the product does not start up keep the network cable connected and re-insert the power cable
to the midspan.
Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the System Log under
System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see Events on page 29.
Check that the SD card is not write protected (that is, read only).
Reformat the SD card and then click Mount.
NOTICE NO NO TICE TICE
Formatting the card will remove all content, including all recordings, from the SD card.
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