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Appendix
Troubleshooting
CONNECTING...
displays on my
cordless handset.
The batteries
will not hold a
charge.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
resynchronize channels.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit's electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• If the cordless handset is in its telephone base or
charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• If the battery is depleted, it may take approximately four
If the battery is depleted, it may take approximately four
minutes to charge the handset before it can resume
screen display.
• You may need to purchase a new battery, please refer
to the Battery installation and charging section of this
user's manual.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual for
further instruction.
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