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T
ROUBLESHOOTING
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem
No dial tone
Dial tone is OK, but
can't dial out
Handset does not ring
Cannot hear phone
conversation
You experience static,
noise, or fading in
and out
G
UIDE
Solution
• Check installation:
— Is the base power cord connected to a working outlet?
— Is TALK light on?
— Is the telephone line cord connected to the base unit and
the wall jack?
• Disconnect the base from the wall jack and connect another
phone to the same jack. If there is no dial tone in the second
phone, the problem might be your wiring or local service.
• Is the handset out of the base unit's range? Move closer to
the base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Make sure the RING/PWR switch on the handset is turned to
ON.
• If the phone still does not work, turn off the handset and
disconnect the power cord. Wait ten seconds, then turn the
handset back on, put the handset in the cradle, and reconnect
the power cord.
• Make sure base plate is securely fastened.
• Make sure the T/P switch on the base is set
correctly.
• Make sure the RING/PWR switch on the handset is turned to
ON (the far left position).
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for "No dial tone."
• Set the volume control on side of handset to HI.
• Change channels.
• Is handset out of range? Move closer to the base.
• Does the base need to be relocated?
• Charge handset battery.
• Make sure base is not plugged into an outlet with another
household appliance.
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