Avid Technology ISIS 5000 Administration Manual

Avid Technology ISIS 5000 Administration Manual

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Summary of Contents for Avid Technology ISIS 5000

  • Page 1 ® ® Avid ISIS 5000 Administration Guide...
  • Page 2: Legal Notices

    This document is supplied as a guide for Avid ISIS 5000. Reasonable care has been taken in preparing the information it contains.
  • Page 3 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
  • Page 4 Technology, Inc. in the United States and/or other countries. Avid ISIS 5000 Administration Guide • 0130-30340-01Rev. C • April 2011 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase in printed form.
  • Page 5: Table Of Contents

    Chapter 1 Working with the Avid ISIS 5000 Management Console ... . 15 Before Performing Administrative Functions....... 16 Opening the Management Console .
  • Page 6 Chapter 3 Managing Avid ISIS 5000 Hardware ......39 Managing Storage Managers ......... . 39 Storage Manager List .
  • Page 7 Workspaces List ..........65 Using the Workspace Size Graph .
  • Page 8 Importing LDAP Users with Incorrectly Formatted LDAP UIDs ..102 Connecting and Disconnecting from the ISIS and LDAP servers..102 Managing Devices ..........103 Devices List .
  • Page 9 Monitoring Avid ISIS 5000 with SNMP ........
  • Page 10 Using the Log Viewer Tool ........169 Appendix A Avid ISIS 5000 SNMP MIB Reference ......171 Appendix B Avid ISIS 5000 E-mail Notification List .
  • Page 11: Using This Guide

    This administration guide is intended for system administrators responsible for the setup and day-to-day management of an Avid ISIS 5000 shared storage network, as well as for users who need to access Workspaces on the network. You should have a basic understanding of ®...
  • Page 12: Symbols And Conventions

    • “System Monitoring and Diagnostics” on page 117 provides information about using Management Console tools to monitor and troubleshoot Avid ISIS 5000 hardware, software, and network issues. • “Avid ISIS 5000 Control Panels” on page 141 provides information on using the control panels available from the Avid ISIS 5000 system desktop.
  • Page 13: If You Need Help

    If You Need Help Symbol or Convention Meaning or Action Bold font is primarily used in task instructions to identify user interface Bold font items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font identifies text that you type.
  • Page 14: Accessing The Online Documentation

    Accessing the Online Documentation The Avid ISIS 5000 online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS 5000 installer DVD. The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
  • Page 15: Working With The Avid Isis 5000 Management Console

    If you type the wrong password, an error message appears and the Login dialog box reappears. When you first install the Avid ISIS 5000 software, the login password is blank by default. To set a password for the administrator, follow the procedure described in “Changing the...
  • Page 16: Before Performing Administrative Functions

    Workspace is broken and data might be lost. Opening the Management Console The Avid ISIS 5000 Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console: Microsoft Windows •...
  • Page 17: Using The Management Console Interface

    Administrator Password” on page 4. Click the Login button (arrow icon), or press Enter. The Avid ISIS 5000 Home page opens. To log out of the ISIS Management Console: Click the Logout link, located in the upper right corner of the screen.
  • Page 18 1 Working with the Avid ISIS 5000 Management Console System Status panel—Provides a snap shot view of several aspects of the Avid ISIS 5000 system. See “System Status Console” on page 19 Navigation toolbar—Access Management Console tools and bread crumb navigation. See “Navigation Toolbar”...
  • Page 19: Navigation Toolbar

    Management Console home page System Status Console The System Status Console, located on the left side of the Avid ISIS 5000 Management Console, contains several components that give you a snapshot view of the Avid ISIS 5000 system. These allow you to access additional information about your system and to perform certain administrative tasks, such as monitoring and logging.
  • Page 20 1 Working with the Avid ISIS 5000 Management Console Current system status panel—error/warning/info status LEDs will be lit to indicate the presence of system events, along with a counter indicating the current number of each type of event Status event history panel—displays which type of system events have occurred since the System Director was started, along with the date and time of the first logged event.
  • Page 21: System Status Console Panels

    System Status Console Panels The System Status Console contains several panels that provide information about different areas of Avid ISIS 5000 operation. Each panel can be expanded and collapsed by clicking on the panel title. The Status panel provides a quick summary of the System Director status as well as a link to the System Logs tool.
  • Page 22 1 Working with the Avid ISIS 5000 Management Console The Performance panel provides a summary of the following information: • Messages Per Second • Number of open files The Bandwidth panel displays Megabytes Per Second, information on total and per-client...
  • Page 23: Accessing Help

    The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS 5000 online help as well as the complete set of PDF documents. Help links will open in a separate window. PDF documents might open in an external application, depending on your browser configuration.
  • Page 24: Main Tools Panel

    1 Working with the Avid ISIS 5000 Management Console Main Tools Panel The ISIS Management Console main panel is divided into the following sections: • The System section, which contains the following tools: Tool Description Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace;...
  • Page 25 Using the Management Console Interface • The Connectivity section, which contains the following tools: Tool Description Connection Status View or disconnect any connected client; for more information, see “Monitoring System Connection Status” on page 112. Bandwidth View read and write bandwidth of any connected client; for more information, see “Monitoring Client Bandwidth”...
  • Page 26 1 Working with the Avid ISIS 5000 Management Console • The Logging section, which contains the following tools: Tool Description System Information Get complete system information: Memory stats, host information, running processes, and Agent statistics, all on one screen; for more information, see “Viewing System Information”...
  • Page 27: Organizing Display Information

    Organizing Display Information Organizing Display Information This section contains the following topics: • “Moving Columns” on page 27 • “Showing and Hiding Columns” on page 27 • “Sorting Information” on page 28 You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information.
  • Page 28: Sorting Information

    1 Working with the Avid ISIS 5000 Management Console Sorting Information The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order.
  • Page 29: Filtering The Display

    Filtering the Display Filtering the Display You can limit the items listed in the Main display panel by setting Filter parameters. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters. Category menu—Select the category to filter “Not”...
  • Page 30: Updating Information

    1 Working with the Avid ISIS 5000 Management Console Updating Information You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out.
  • Page 31: Using Context Menus To Perform Actions

    Using Context Menus to Perform Actions Using Context Menus to Perform Actions Most Management Console tool windows offer context menus you can use to perform commands on selected items. To access context menus within the Management Console: Right-click (Windows) or Ctrl+click (Macintosh) selected items. Entering Text The following are guidelines for entering text in Management Console tool text fields: •...
  • Page 32 1 Working with the Avid ISIS 5000 Management Console The following table summarizes characters that are not permitted in text fields in the Management Console name text fields. Character Name Circumflex accent Blackslash Forward slash Colon Asterisk Question mark "...
  • Page 33: Configuring The Management Console

    Configuring External Authorization • Configuring the Notification Service Avid ISIS 5000 provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products. Configuring Management Console Preferences The Preferences tool allows you to set parameters that apply to the basic functionality of the ISIS Management Console.
  • Page 34: Changing The Administrator Password

    2 Configuring the Management Console Option Type Description (Continued) text Reservation bandwidth allowed for devices that are Default Bandwidth for Auto Created Devices (numeric) automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created (MB/sec) devices being granted unlimited bandwidth.
  • Page 35: Configuring External Authorization

    Configuring External Authorization 2. Type the current Administrator password in the Current Password field. The Administrator password is blank by default. 3. Type the new Administrator password in the New Password field. 4. Type the new Administrator password again in the Verify Password field. 5.
  • Page 36: Configuring The Notification Service

    2 Configuring the Management Console 5. In the Address text box, enter the fully-qualified domain name of the LDAP server. Use the format servername.subdomain.domain.top-level-domain; for example: server1.dir.company.com 6. (Option) Repeat steps 5–6 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable.
  • Page 37: Configuring Error Notification Parameters

    (seconds) (numeric) service checks for problems. text The e-mail address of the Avid ISIS 5000 administrator or other Return Address primary contact for the error notification service. 4. (Option) To test the configuration settings, click the Test Service button. The results of the service test are displayed in the Results area.
  • Page 38: Configuring Contact Information

    2 Configuring the Management Console For a complete list of Avid ISIS 5000 email notifications, see “Avid ISIS 5000 E-mail Notification List” on page 173. To configure error notification parameters: 1. In the ISIS SubCode Configuration section, do one of the following: To select or deselect all Sub Codes, click the check box next to the error notification type.
  • Page 39: Managing Avid Isis 5000 Hardware

    Managing Storage Elements This chapter describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS 5000 Management Console, which allows you to add, remove, configure, and manage your Storage Elements. For an overview of the ISIS Management Console and information about how to start the tool, see “Opening the Management Console”...
  • Page 40 3 Managing Avid ISIS 5000 Hardware Action button toolbar—Perform actions on selected Storage Managers Details panel—Detailed information on the selected Storage Managers; see “Viewing Storage Manager Details” on page 42 Storage Managers list—Lists all configured Storage Managers and related information; see “Storage Manager List”...
  • Page 41: Storage Manager List

    Managing Storage Managers Storage Manager List The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 “Viewing Storage Element Details” on page 51).
  • Page 42: Viewing Storage Manager Details

    System Director. Some of the information is embedded in the Storage Manager, and other information is assigned to the Storage Manager by the Avid ISIS 5000 software. To view detailed information about a Storage Manager: 1.
  • Page 43: Storage Manager Status

    Managing Storage Managers The following table summarizes the information available in the Details panel. Heading Description Name Displays the system-created name of each Storage Manager connected to the system Hostname Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a...
  • Page 44 3 Managing Avid ISIS 5000 Hardware Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Manager changes, the ISIS Management Console updates the Storage Managers display. The following table summarizes the Storage Manager status messages.
  • Page 45: Adding (Binding) Storage Managers To The Isis File System

    Managing Storage Managers Adding (Binding) Storage Managers to the ISIS File System Before you start building Storage Groups and Workspaces, you must bind each Storage Manager to the ISIS file system to make Storage Elements available for use. To add (bind) a Storage Manager to the ISIS file system: 1.
  • Page 46: Managing Orphaned Managers

    Orphaned Managers are Storage Managers connected to a file system which is not currently in use. This can happen when a Storage Manager is moved from one ISIS 5000 environment to another, or when you use the System Director Control Panel to create a new active partition on a system that already includes bound Storage Managers.
  • Page 47: Orphaned Managers List

    Managing Storage Managers Action button toolbar—Perform actions on selected orphaned Managers Details panel—Detailed information on the selected orphaned Managers Orphaned Managers list—Lists all orphaned Managers and related information; see “Orphaned Managers List” on page 47 Filter panel—Filter the orphaned Manager list display based on conditions you configure; see “Filtering the Display”...
  • Page 48: Removing Orphaned Storage Managers

    3 Managing Avid ISIS 5000 Hardware Heading Description (Continued) Usable The smallest unit of data that can be written to the shared storage network Spare Displays the number of spare Storage Elements Active Displays the number of active Storage Elements...
  • Page 49: Managing Storage Elements

    Managing Storage Elements 5. Type in the text box, and then click Remove. Remove The orphaned Storage Manager is unbound from the ISIS file system and removed from the Orphaned Managers list. Managing Storage Elements This section contains the following topics: •...
  • Page 50: Storage Element List

    Displays the amount of storage space in gigabytes (GB) in use by each Storage Element Protection Scheme Displays the type of protection applied. Avid ISIS 5000 provides RAID 5 data protection with an active hot spare. This will display as “Hardware.”...
  • Page 51: Viewing Storage Element Details

    Storage Element, and other information is assigned to the Storage Element by the Avid ISIS 5000 software. You can view more detailed information on Storage Elements by using the Avid ISIS 5000 Agent tool. For more information, see “Avid ISIS 5000 Storage Manager Agent”...
  • Page 52: Storage Element Status

    Free Space Displays the amount of storage space in gigabytes (GB) remaining Protection Displays the type of protection applied. Avid ISIS 5000 provides RAID 5 data Scheme protection with an active hot spare. This will display as “Hardware.” Chunk size...
  • Page 53: Adding Storage Elements To The File System

    The Storage Group defines the Storage Elements that the network can use to store data. In order to finish configuring your Avid ISIS 5000 shared storage network, you must add Storage Elements to the ISIS file system, and then you must create a Storage Group from the available Storage Elements.
  • Page 54: Rectifying Files

    3 Managing Avid ISIS 5000 Hardware 2. Select the Storage Manager(s) you want to add to the file system. You can only add Storage Elements that are marked as Available. 3. Click the Bind button. A confirmation dialog appears. 4. Click Yes.
  • Page 55: Managing Storage Groups And Workspaces

    Managing Storage Groups and Workspaces This chapter contains the following topics: • Managing Storage Groups • Managing Workspaces • Managing Workspace Access Privileges • Redistributing Data Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios.
  • Page 56: Storage Group Usage Guidelines

    4 Managing Storage Groups and Workspaces Action button toolbar—Perform actions on selected Storage Groups Details panel—Detailed information on the selected Storage Groups; see “Viewing Storage Group Details” on page 58 Storage Groups list—Lists all configured Storage Groups and related information; see “Storage Groups List”...
  • Page 57: Storage Group Protection

    Storage Group configurations to support them. For more information, see the Avid ISIS 5000 and Avid ISIS 6000 Setup Guide. In such an environment, you can use Storage Groups to isolate clients that need very high bandwidth and thus eliminate the competition from other clients trying to access the same Storage Elements.
  • Page 58: Viewing Storage Group Details

    4 Managing Storage Groups and Workspaces Heading Description (Continued) Chunk Size Displays the size of segmented media files sent over the network Files Displays the number of files in the selected Storage Group Directories Displays the number of directories in the selected Storage Group You can sort the information in the Storage Groups tool by clicking any column heading.
  • Page 59 Managing Storage Groups Heading Description (Continued) Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Storage Group Unused Displays the amount of storage space in gigabytes (GB) that currently has no data written on it in the selected Storage Group Allocated Displays the amount of storage space in gigabytes (GB) reserved for use by...
  • Page 60: Adding New Storage Groups

    4 Managing Storage Groups and Workspaces Heading Description (Continued) Status Displays the working status logged by the System Director Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Element Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Storage Element...
  • Page 61: Adding Storage Elements To Storage Groups

    Managing Storage Groups 5. Click the Add button. The Storage Elements are allocated to the Storage Group. You can use the Remove button to remove Storage Elements from the Storage Group. 6. (Option) Before you create your Storage Group, you can use the Revert button to undo any modifications made to the Storage Group information.
  • Page 62: Deleting Storage Groups

    4 Managing Storage Groups and Workspaces 4. Click the Add button to add the selected spare Storage Elements to the Storage Group. The Storage Elements panel refreshes to display the selected Storage Elements added to the Storage Group. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Storage Group information.
  • Page 63: Managing Workspaces

    Managing Workspaces Managing Workspaces This section contains the following topics: • Allocating Workspaces • Workspaces List • Using the Workspace Size Graph • Viewing Workspace Details • Adding New Workspaces • Duplicating Workspaces • Renaming Workspaces • Resizing Workspaces • Setting Event Triggers •...
  • Page 64 4 Managing Storage Groups and Workspaces Action button toolbar—Perform actions on selected Workspaces Details panel—Detailed information on the selected Workspaces; see “Viewing Workspace Details” on page 67 Workspaces list—Lists all configured Workspaces and related information; see “Workspaces List” on page 65 Filter panel—Filter the Workspaces list display based on conditions you configure;...
  • Page 65: Allocating Workspaces

    Managing Workspaces Allocating Workspaces Before you create Workspaces, you should consider how you want to allocate them. For example, do you want to allocate them to accommodate projects, groups, individual clients, streaming bit rates, media types, media distributors, or a combination of these? Once you create a plan to allocate Workspaces, you’ll need to determine how much storage each Workspace requires and allocate space accordingly.
  • Page 66: Using The Workspace Size Graph

    4 Managing Storage Groups and Workspaces Heading Description (Continued) Maximum Lists the maximum amount of storage space in gigabytes (GB) available for the Workspace on the network Protection Mode Displays the type of protection applied. Avid ISIS provides RAID 5 data protection with an active hot spare.
  • Page 67: Viewing Workspace Details

    Managing Workspaces Decrease/Increase buttons—Increases or decreases the scale of the graph Resize handle—Click and drag to increase or decrease the Workspace size; see “Resizing Workspaces” on page 72 Used Space Unused space Maximum Workspace size—total of Workspace size + drive space in the Storage Group still available for allocation to each Workspace To resize the Workspaces Size graph, do one of the following: Click the Decrease Size button to reduce the size of the graph.
  • Page 68 4 Managing Storage Groups and Workspaces Heading Description (Continued) Protection Mode Displays the type of protection applied. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.” Storage Group Lists the Storage Group on which the selected Workspace was created Capacity Displays the storage capacity in gigabytes (GB) of the selected Workspace;...
  • Page 69: Adding New Workspaces

    Managing Workspaces Heading Description Name Lists the names of the users and user groups on the network Type Displays the client category (user or user group) for each client in the Name list Access Lists the access privileges for each client in the Name list Effective Lists the effective access privileges for each client in the Name list Reason...
  • Page 70 4 Managing Storage Groups and Workspaces 4. Click the Storage Group menu, and select the Storage Group in which you want to create the Workspace. The Storage Group name appears in the Storage Group text box. 5. Type a size for the Workspace in the Capacity text box. The default size (200 GB) is listed in the Capacity text box, and the maximum size is listed next to the Capacity text box.
  • Page 71: Duplicating Workspaces

    Managing Workspaces Duplicating Workspaces When you duplicate Workspaces, they inherit the attributes of the Workspace from which they were created. The contents of the original Workspace are not duplicated. To duplicate a Workspace: 1. From the Management Console home page, do one of the following: Click the Workspaces icon, located in the System section.
  • Page 72: Resizing Workspaces

    4 Managing Storage Groups and Workspaces To rename a Workspace: 1. From the Management Console home page, do one of the following: Click the Workspaces icon, located in the System section. Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens.
  • Page 73: Setting Event Triggers

    Managing Workspaces 3. Do one of the following: Click the handle of the Workspaces Size graph, and drag it to resize the graphical display. The Workspace size listed in the Capacity text box updates as you drag the handle. Click the Details button, and type a new value for the Workspace size in the Capacity text box in the Workspace Details panel.
  • Page 74: Deleting Workspaces

    If you delete a Workspace that has been mapped to a local drive by a client, the client cannot access that Workspace. Clients should unmap the deleted Workspace by using the Avid ISIS Client Manager. For information on using the Client Manager, see the Avid ISIS 5000 Client Guide or the Client Manager Help.
  • Page 75: Managing Workspace Access Privileges

    Managing Workspace Access Privileges 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the Workspace. 4. Click Yes. The Workspace is deleted. Managing Workspace Access Privileges You can set privileges for user and user group access to Workspaces in the Workspaces tool. There are three levels of access available to clients of the network.
  • Page 76: Setting Workspace Access Privileges

    4 Managing Storage Groups and Workspaces Consider the following for access privileges: • As access privileges are increased, the newly accessible Workspaces are immediately available. • If a client has Read privileges to a Workspace and is granted Read/Write privileges, the new privileges apply immediately, without modifying the Workspace.
  • Page 77: Redistributing Data

    Workspaces. When a Workspace is deleted, a redistribution is automatically initiated. Clients working with data on the ISIS 5000 might experience performance degradation until the redistribution finishes. Once a redistribution is started, you can suspend the redistribution if needed and restart it at a more appropriate time.
  • Page 78: Using Advanced Redistribution Commands

    4 Managing Storage Groups and Workspaces Using Advanced Redistribution Commands Under some conditions, you might have to suspend or resume an in-progress redistribution. You can do this with the Advanced Commands options available on the toolbar in the Workspaces tool. You can also use the Advanced Commands to verify a redistribution.
  • Page 79 Redistributing Data 5. Click Send. When you manually suspend a redistribution, you must also manually resume it. Suspending redistributions should be considered temporary — Workspaces should not be left in the suspended state for extended periods of time. A confirmation window opens. 6.
  • Page 80 4 Managing Storage Groups and Workspaces...
  • Page 81: Chapter 5 Managing Clients

    You must create a client account for any client that needs to access the Avid ISIS 5000 shared storage network: users, groups, and devices. When you create client accounts, you set basic client information, such as user names and passwords.
  • Page 82 5 Managing Clients Client accounts also allow groups of users to access media stored on your network. These accounts allow users to mount or map Workspaces on their Avid workstations. 1 Action button toolbar—Perform actions on selected user groups 2 Details panel—Detailed information on the selected user group; see “Viewing User Group Details”...
  • Page 83: Viewing User Group Details

    Managing User Groups Viewing User Group Details The Details panel displays all information for the currently selected user group. To view detailed information about a User group: In the Group list, click to select a user group. The Groups tool displays all the information for the selected user group. If the Details panel is not visible, click the Details button.
  • Page 84: Modifying User Groups

    5 Managing Clients Click System > Groups in the pop-up navigation menu. The Groups tool opens. 2. Click the New button. The Create Group dialog box opens. 3. Type a user group name in the Name text box. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name.
  • Page 85: Deleting User Groups

    Managing User Groups To modify a user group account: 1. From the Groups list, do one of the following: Select the user group account you want to modify, and click the Details button. Double-click the user group name. The Details panel displays information about the selected user group account. 2.
  • Page 86: Managing Users

    5 Managing Clients 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the user group. 4. Click OK. Managing Users This section contains the following topics: • User List • Viewing User Details •...
  • Page 87 Managing Users 1 Action button toolbar—Perform actions on selected users 2 Details panel—Detailed information on the selected users; see “Viewing User Details” on page 88 3 User list—Lists all users and related information; see “User List” on page 88 4 Group membership—Displays information about the group membership for the selected user; “Adding Users”...
  • Page 88: User List

    5 Managing Clients User List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid ®...
  • Page 89 Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS 5000 system is under load. User Flag can resize Enables or disables user privilege for resizing...
  • Page 90: Adding Users

    5 Managing Clients Adding Users A user is anyone who accesses files stored on the network. User accounts include administrative privilege levels, group membership types, and Workspace access. There can be more user accounts than connected clients, with a maximum of 5,000 user accounts (including the default Administrator and Guest accounts).
  • Page 91: Duplicating Users

    Managing Users 4. (Option) In the Group Membership list, select a group, and click the Member button to make the user a member in the group. Users can belong to no more than three groups. By default, new users are listed as “Non-Member” in the Type category for each group. As a result, the Non-Member button is inactive until membership is set.
  • Page 92: Modifying Users

    5 Managing Clients Modifying Users You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account.
  • Page 93: Deleting Users

    4. Click OK. Disabling Users You can remove Users temporarily from the Avid ISIS 5000 shared storage network by using the Disable User option. Disabling User accounts do not delete them from the list of Users in the Users tool. This preserves the client accounts and allows you to return the...
  • Page 94: Managing Ldap Accounts

    — from a server. The LDAP Sync tool allows ISIS administrators to synchronize ISIS user accounts with existing LDAP user accounts and to create and/or modify a large number of users and groups within the Avid ISIS 5000 system. The LDAP Sync tool provides you with the following functionality: •...
  • Page 95: Opening Ldap Sync Tool

    You must first configure a connection by entering the LDAP server’s fully qualified name, port, and user distinguished name and password for authentication. Users imported by the LDAP Sync Tool cannot log into Avid ISIS 5000 server until it is configured for external authentication. For more information about configuring external authentication, see “Configuring External Authorization”...
  • Page 96 5 Managing Clients 2. Type the following information in the appropriate text boxes: Field Value LDAP Host Fully qualified name of the LDAP server to which you are connecting Port Port number used by the LDAP server to which you are connecting (default is 389, the default LDAP port) Protocol Version LDAP version used on the server to which you are connecting...
  • Page 97: Using Ldap Sync Tool

    Managing LDAP Accounts Using LDAP Sync Tool The Account Synchronizer is the main window of the Avid ISIS 5000 LDAP Sync Tool. You use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the ISIS users list, generate a report of the account actions, and view a history of the accounts.
  • Page 98: Modifying The Account Synchronizer Display

    Performing the synchronization process The synchronization process is read-only with regard to the LDAP/Active Directory user list. The Avid ISIS 5000 LDAP Sync Tool will never alter the LDAP/Active Directory user list. To add groups to the Account Synchronizer display: 1.
  • Page 99 Managing LDAP Accounts On subsequent LDAP Sync tool sessions, the main window will open after login and display the selected groups from the last session. 3. Select the groups to be synchronized. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected.
  • Page 100 5 Managing Clients To modify the default reconciliation actions for individual users: 1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status Column is a button). The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken.
  • Page 101 Managing LDAP Accounts To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name.
  • Page 102: Importing Ldap Users With Incorrectly Formatted Ldap Uids

    5 Managing Clients Importing LDAP Users with Incorrectly Formatted LDAP UIDs When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must contain characters that ISIS allows for valid Usernames. The entry in the User ID column is used as the ISIS Username.
  • Page 103: Managing Devices

    The LDAP Sync Tool connects to the LDAP server. The Connection status icon changes to green (connected). To reconnect to Avid ISIS 5000: 1. Click the “Connect to server” button next to the ISIS server connection status icon. The Connect to ISIS Server window opens.
  • Page 104 5 Managing Clients 1 Action button toolbar—Perform actions on selected client devices 2 Details panel—Detailed information on the selected client devices; see “Viewing Device Details” on page 105 3 Devices list—Lists all client devices and related information; see “Devices List” on page 105 4 Filter panel—Filter the user list display based on conditions you configure;...
  • Page 105: Devices List

    Managing Devices Devices List The following table summarizes the information available in the Device list. Heading Description Name Lists the client name Bandwidth Allows modification of bandwidth requirements You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
  • Page 106: Adding Devices

    5 Managing Clients Adding Devices To create a device account: 1. From the Management Console home page, do one of the following: Click the Devices icon, located in the System section. Click System > Devices in the pop-up navigation menu. The Device tool opens.
  • Page 107: Deleting Devices

    Managing Devices 2. Modify the Device options as required. The following table summarizes these options. Option Type Description Name text If there is already a device with the name entered in the Name text box, an error message tells you to type a new name Bandwidth (MB/sec) text Sets a bandwidth limit for the client.
  • Page 108 5 Managing Clients...
  • Page 109: Managing Connections

    Monitoring Reservations This section describes how to use the Bandwidth Tool to monitor bandwidth usage in the Avid ISIS 5000 shared storage network. You can also use the Bandwidth Tool to remove individual components from the network. Monitoring Client Bandwidth This section contains the following topics: •...
  • Page 110: Opening The Bandwidth Tool

    6 Managing Connections System bandwidth scale buttons—Increase or decrease the scale of the system bandwidth graph; “Scaling the Bandwidth List Graph Display” on page 111 System bandwidth read and write graphs—Graphic display of system read (green) and write (red) bandwidth; see “Bandwidth List”...
  • Page 111: Bandwidth List

    Monitoring Client Bandwidth Bandwidth List The following table describes the information displayed in the Bandwidth Tool. Heading Description System Read Bandwidth The value of the total system bandwidth currently in use for reading files (in MB/s) System Write Bandwidth The value of the total system bandwidth currently in use for writing to files (in MB/s) System Name The name of the system specified during the...
  • Page 112: Monitoring System Connection Status

    6 Managing Connections Monitoring System Connection Status This section contains the following topics: • Opening the Connection Status Tool • Connection Status Descriptions • Disconnecting Clients from the Shared Storage Network The Connection Status tool allows you to view the status of all components connected to the network.
  • Page 113: Connection Status Descriptions

    Monitoring System Connection Status Connection Status Descriptions The Connection Status dialog box lists information about all components — both active and inactive — that comprise the shared storage network. The following table describes the information displayed in the dialog box. Heading Description Name...
  • Page 114: Monitoring Reservations

    6 Managing Connections To disconnect a client from the shared storage network: 1. Select a client from the list. 2. Click the Disconnect button. A dialog box opens asking you to confirm the action. 3. Click Yes. The changes might not appear until the list is refreshed. Monitoring Reservations This section contains the following topics: •...
  • Page 115: Reservations Descriptions

    Monitoring Reservations Action button toolbar—Perform actions on selected client reservations Reservations list—List clients with reservations and related information; see “Reservations Descriptions” on page 115 Reservations Descriptions The Reservations tool lists information about all bandwidth reservations obtained by connected clients. The following table describes the information displayed. Heading Description System Name The computer name of the client system...
  • Page 116 6 Managing Connections...
  • Page 117: System Monitoring And Diagnostics

    Storage Elements, System Directors, and clients. You can filter the log reports to display messages about the network, the Avid ISIS 5000 file system, or security information. This provides you with system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
  • Page 118: Using The Administration Logs

    7 System Monitoring and Diagnostics Using the Administration Logs You can view the log of the ISIS Management Console from the Administration Logs window in the Logging section of the ISIS Management Console. The log lists the actions reported by the ISIS Management Console, including informational messages (such as when upgrades occur), errors, and warnings.
  • Page 119: Using The System Logs Tool

    Logging Using the System Logs Tool System logging allows you to select the events to view by restricting the logs to the following categories: • System — Displays events associated with system configuration • Application — Displays events associated with the functioning of the System Director software •...
  • Page 120: Hardware Monitoring Service

    7 System Monitoring and Diagnostics Hardware Monitoring Service The Hardware Monitoring service runs on all ISIS 5000 Engines. It periodically polls certain critical components on the Engine and reports status to the System Director. The System Director then makes this status available to the Management Console. Errors and warnings are indicated in the System Status Console.
  • Page 121: Using The Isis Snapshots Tool

    The ISIS Snapshots tool collects information currently displayed by the ISIS Management Console and the Avid ISIS 5000 System Director Control Panel and allows you to view and archive the information. This snapshot of your ISIS system at a single point in time, coupled with the system logs collected by the Log Aggregator tool (see “Log...
  • Page 122: Creating, Viewing, And Deleting Snapshots

    7 System Monitoring and Diagnostics Creating, Viewing, and Deleting Snapshots You use the ISIS Snapshots tool to create a detailed view of your system at a particular time. The snapshot is saved as a series of CSV files, one for each component in the system, and a summary file in HTML format.
  • Page 123: Working With Snapshot Archives

    Using The ISIS Snapshots Tool Working with Snapshot Archives When the Snapshot tool creates a snapshot, it creates a folder which includes a compressed file containing all information collected by the tool. You can combine snapshots into an archive to keep track of the system status — for example, you could archive snapshots weekly or monthly.
  • Page 124: Using The Profiler Tool

    7 System Monitoring and Diagnostics Using the Profiler Tool The Profiler tool detects the current versions of required software, drivers, and hardware components that are installed on a System Director. You can view, save, or delete profiles, but you cannot use the Profile tool to edit or modify the information. Profiles are typically used by Avid Customer Support to help determine problems with installed versions of the operating system, drivers, adapter boards, or firmware.
  • Page 125: Viewing System Information

    Viewing System Information Viewing System Information You can use the System Information tool to view basic information about your system and your network. You cannot edit the information displayed in the System Information window. The following table describes the information available in the System Information window. Category Heading Server state...
  • Page 126 7 System Monitoring and Diagnostics Category (Continued) Heading Saved Status Saved Date Username Host Information Host Name OS Version Processor Type Number of Processors System Uptime Total Physical Memory Memory Information Total Physical Memory Usage Available Physical Memory Total Page File Available Page File Running Processes Server name...
  • Page 127: Network Utilities

    Network Utilities Category (Continued) Heading Version Agent Statistics Start Time Requests Failed soap accepts Failed ssl accepts Failed soap allocations Failed thread allocations Memory usage Server listen backlog Agent Configuration Server accept timeout Server failed accept limit Server send timeout Server recv timeout HTTP session timeout HTTP expires time (secs)
  • Page 128: System Status History Tool

    7 System Monitoring and Diagnostics You must have Administrator privileges to run the utility tests. To open the Network Utilities tool: 1. From the Management Console home page, do one of the following: Click the Network Utilities icon, located in the Tools section. Click Tools >...
  • Page 129: Isis Toolbox

    • Disk Analyzer Tool Avid ISIS 5000 Toolbox is a collection of tools you can use to monitor and perform diagnostic operations on all your ISIS hardware. Using the provided visual indicators, you can quickly narrow your search to the intended system event.
  • Page 130 The Network Utilities tool opens. 2. Click Connection Analyzer from the Table of Contents pane. The Avid ISIS 5000 Connection Analyzer window opens and checks the connection status of all Storage Managers in the network. The tool displays results in a color-coded grid.
  • Page 131: Log Aggregator Tool

    The update process stops and the main display returns to the previous result. Log Aggregator Tool The Avid ISIS 5000 Log Aggregator tool allows you to collect a full set of the event logs and system statistics of a network, including active Storage Elements and the System Director.
  • Page 132: Using The Log Aggregator Tool

    7 System Monitoring and Diagnostics For more information on the Log Aggregator, see the following topics: • “Using the Log Aggregator Tool” on page 132 • “Creating Aggregate Logs” on page 132 • “Viewing Aggregate Logs” on page 134 Using the Log Aggregator Tool The Log Aggregator lists all components of the shared storage network in a tree view.
  • Page 133 132.) 2. In the Selection window, do one of the following: Select all active Avid ISIS 5000 systems to view events from all components in the shared storage network. Select one or more components to view events from specific System Directors, Storage Elements, and clients attached to the network.
  • Page 134: Viewing Aggregate Logs

    7 System Monitoring and Diagnostics Option (Continued) Description Storage Manager Types of Storage Manager statistics or logs Aggregation Options Archive Options Create a compressed archive file (Log Aggregator__date-time) and whether to delete the fetched files after archive creation; the file is saved to the directory specified in the Target Directory text field in the Log Aggregator window Concurrent Retrieval Adjust the slider to maximize the use of resources in your system...
  • Page 135: Disk Analyzer Tool

    ISIS Toolbox Disk Analyzer Tool The Avid ISIS 5000 Disk Analyzer runs basic disk performance tests on your Storage Elements. The tests include the following, which you can run in either Sequential or in Random access mode: • Read test •...
  • Page 136: Opening The Disk Analyzer Tool

    Collect network statistics 3. In the Selection window, do one of the following: Select all active Avid ISIS 5000 systems to test all Storage Elements in the shared storage network. Select one or more Storage Elements to test specific components in the network.
  • Page 137 ISIS Toolbox 4. Click the Start button. If you selected Execute disk tests, the Disk Test Options dialog box opens. 5. Configure the appropriate options for the test you want to run. Option Description Disk Selection Which drive(s) in the selected Storage Elements to test Test Type The type of test to be performed Access Mode...
  • Page 138: Saving Disk Analyzer Test Results

    D:\Program Files\Avid\ISIS System Director\ISIS.mib You can import this MIB into your NMS so that you can monitor and manage Avid ISIS 5000 events. For more information, see your NMS documentation. For a more detailed overview of the Avid ISIS 5000 MIB, see “Avid ISIS 5000 SNMP MIB Reference”...
  • Page 139 Monitoring Avid ISIS 5000 with SNMP Category Name Description (Continued) Status ISIS_SystemDirectorState This variable shows the state of the System Director. • 0=Online • 1=Offline • 2=Standby • 3=Unknown ISIS_SystemDirectorStateString This variable shows the state of the System Director in string format.
  • Page 140: Agent Configuration Tools

    Agent Configuration Tools The Avid ISIS 5000 Management Console includes several tools for viewing the System Agent statistics and configuration information, and for configuring advanced options. These tools should not be used unless under the advice and supervision of Avid support personnel.
  • Page 141: Avid Isis 5000 Control Panels

    Avid ISIS 5000 Control Panels When you log into the Avid ISIS 5000 System Director desktop, there are several tools available to help you access ISIS tools and perform diagnostic and maintenance tasks. • ISIS Launch Pad provides buttons for quick access to various ISIS tools.
  • Page 142 The following tools are available from the ISIS Launch Pad: Button Function System Director Opens the Avid ISIS 5000 Management Console in a web browser Management Console window (the default browser is Microsoft Internet Explorer). For more information about using the Management Console, see “Working with the Avid ISIS 5000 Management Console”...
  • Page 143: Opening Isis Launch Pad

    ISIS Launch Pad Button Function Storage Management Page Opens the Avid ISIS 5000 Storage Manager Agent in a web browser window (the default browser is Microsoft Internet Explorer). For more information about using the Management Console, see “Avid ISIS 5000 Storage Manager Agent”...
  • Page 144: Avid Isis System Director Control Panel

    • Information on the metadata maintained by the System Director The System Director Control Panel is used to start, stop, and monitor the Avid ISIS 5000 System Director, the application running on the System Director server that manages the overall operation of the network. You can also use the Control Panel to configure general or Dual System Director parameters, and to set some administrative options.
  • Page 145 5000 Setup Guide. The Active Clients tab is used to display the identity Active Clients of the Avid ISIS 5000 clients known to the System Director. The Active Clients tab displays all active Storage Elements as well as connected client accounts.
  • Page 146: Starting The System Director Control Panel

    Starting the System Director Control Panel The System Director Control Panel is a Windows application that can be accessed from the Windows Start menu, or from the ISIS 5000 Control Panel. To start the Control Panel, do one of the following: From the System Director desktop, select Start >...
  • Page 147: Changing System Director Virtual Name

    The System Director virtual name is the name that is used for the Shared Storage network and will appear in the System Director list in the Avid ISIS 5000 Client Manager application. The System Director virtual name is set to the Windows computer name by default, but you can change it to a different value.
  • Page 148: Using The Isis System Director Viewer

    8 Avid ISIS 5000 Control Panels Using the ISIS System Director Viewer The System Director Memory Log Viewer is a valuable tool that allows you to view the System Director log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
  • Page 149: System Director Status Indicators

    Avid ISIS System Director Control Panel • Requests per second—Current and recent System Director file system activity is indicated by a small bar-style meter and a larger graph display, respectively • Megabytes per second—Current and recent System Director file system throughput is indicated by a small bar-style meter and a larger graph display, respectively •...
  • Page 150: Resetting The System Director Event Log

    Control Panel to delete file systems. Deleting the file system erases all data stored on the System Director. For information on creating partitions, see the Avid ISIS 5000 Setup Guide. Reconfiguring the File System You can reconfigure the internal memory configuration of the System Director — for example, if you want to adjust the memory usage to take advantage of expanded memory capabilities.
  • Page 151: Creating Or Re-Creating A New File System

    You are deleting and re-creating the System Director file system to recover from an error For more information about creating, deleting and re-creating file systems on the System Director, see the Avid ISIS 5000 Setup Guide. Monitoring Metadata Status The Metadata Status tab displays information about the System Director’s internal description of the file system.
  • Page 152: Creating A Metadata Dump File

    8 Avid ISIS 5000 Control Panels The Metadata Status box shows when the metadata was last verified and saved, and replicated. A green indicator means no problem has been detected. A yellow indicator means the status is uncertain. A red indicator means that a problem exists.
  • Page 153: Resetting The Administrator Password

    2. Click OK. Managing Active Clients The Active Clients tab is used to display the identity of the Avid ISIS 5000 clients known to the System Director. The information listed in this tab can be used to determine if obsolete...
  • Page 154 8 Avid ISIS 5000 Control Panels The Active Clients tab displays all active Storage Elements as well as connected client accounts. You can use the Bandwidth dialog box in the ISIS Management Console to view only the active client accounts. For more information, see “Monitoring Client Bandwidth”...
  • Page 155 Avid ISIS System Director Control Panel The box below the active clients list provides the following information: • n clients are known or active—Indicates the number of clients currently active or seen by the System Director • n licensed clients are allowed by dongle—Indicates the number of clients licensed by the application key (dongle) •...
  • Page 156 8 Avid ISIS 5000 Control Panels...
  • Page 157: Avid Isis 5000 Storage Manager Agent

    You can view detailed information about all Storage Elements connected to the shared storage network by using Avid ISIS 5000 Agents. The Agents run as a Web service on the Storage Elements, and can be accessed during normal system operations from the ISIS Management Console.
  • Page 158: Understanding The Agent Interface

    Logging Tab • Advanced Tab The Avid ISIS 5000 Agent, which you can run on the System Director or any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate buttons.
  • Page 159: System Tab

    Understanding the Agent Interface The Agent is divided into the following areas: Command menu—Contains the options used for basic management functions. Tabs—You can access different Command functions by clicking the tabs at the top of the Agent tool. The System tab is selected by default. Logout link Main display area—Displays information about your network and allows you to configure components.
  • Page 160 9 Avid ISIS 5000 Storage Manager Agent Menu Option Description Configuration System Displays the following information: • Host Name • Nameservers You can also change the Storage Manager Agent Administrator password in this area; for more information, “Changing the Agent Administrator Password” on...
  • Page 161: Managing Storage Manager Agent Profiles

    Understanding the Agent Interface Managing Storage Manager Agent Profiles Storage Manager Agent profiles contain information about the current versions of required software, drivers, and hardware components that are installed on a Storage Server. You can view, save, or delete profiles, but you cannot use the Profile tool to edit or modify the information.
  • Page 162: Changing The Agent Administrator Password

    9 Avid ISIS 5000 Storage Manager Agent To delete any profile: 1. From the “View all” page, click Delete for the profile you want to delete. A confirmation dialog opens. 2. Click Yes. The selected profile is deleted. To delete all profiles: 1.
  • Page 163 Understanding the Agent Interface Menu Heading Description Local System General Displays the basic properties of the Storage Element: System Information: • User Name • Computer Name • OS Version • Processor Type • Number of Processors • System Uptime Memory Information: •...
  • Page 164: Tools Tab

    9 Avid ISIS 5000 Storage Manager Agent Tools Tab The Tools tab provides you with network tools and component utilities that generate basic information on network functioning and low-level information on Storage Elements and switches. These tools are used primarily by Avid Customer Support to diagnose problems with components of the shared storage network.
  • Page 165: Advanced Tab

    Understanding the Agent Interface Tool Description (Continued) View available logs Displays the logs that have been previously saved Delete all logs Deletes all log files on the current Storage Element Dump all peer logs Saves the logs of all Storage Elements in the current chassis to files Log fccomm Fccomm is a low-level network communication protocol...
  • Page 166: Storage Manager Logging

    Logs section—The right section displays different types of events and information from the network component. To access Agent Logging functions: 1. Open the Agent. (For information on opening the Agent, see “Opening the Avid ISIS 5000 Storage Manager Agent” on page 157.) 2. Click the Logging tab. The Logging window opens.
  • Page 167: Viewing Agent Event Logs

    Viewing Agent Event Logs To view event logs: 1. Open the Agent. (For information on opening the Agent, see “Opening the Avid ISIS 5000 Storage Manager Agent” on page 157.) 2. Click the Logging tab. The Logging window opens. 3. In the Entries to view text box, type the number of events to display. The default is 100.
  • Page 168: Saving Logs

    9 Avid ISIS 5000 Storage Manager Agent To start the logging function: Select “Enable logging” from the Storage Manager area. A confirmation message appears in the logging window. The “Enable logging” link changes to “Disable logging.” Saving Logs To save the log displayed in the Logs area, do one of the following: Select “Dump current log”...
  • Page 169: Using The Log Viewer Tool

    Storage Manager Logging Using the Log Viewer Tool The Log Viewer tool displays event information about Storage Managers. You cannot save the information displayed in the Log Viewer tool, but you can copy it to a word processing application, such as Notepad. You can also save event logs displayed in the Logging tab (see “Saving Logs”...
  • Page 170 9 Avid ISIS 5000 Storage Manager Agent...
  • Page 171: Appendix A Avid Isis 5000 Snmp Mib Reference

    Most NMS applications provide the ability to import MIB files. You can find the Avid ISIS 5000 System Director MIB at the following location: D:\Program Files\Avid\ISIS System Director\ISIS.mib The following table lists the values found within the Avid ISIS 5000 SNMP MIB. Object Description...
  • Page 172 A Avid ISIS 5000 SNMP MIB Reference Object (Continued) Description performance ISIS_MegabytesPerSecond .1.3.6.1.4.1.526.20.3.1 This variable shows total megabytes per second for all connected clients. ISIS_ReadMegabytesPerSecond .1.3.6.1.4.1.526.20.3.2 This variable shows total read megabytes per second for all connected clients. ISIS_WriteMegabytesPerSecond .1.3.6.1.4.1.526.20.3.3 This variable shows total write megabytes per second for all connected clients.
  • Page 173: Appendix B Avid Isis 5000 E-Mail Notification List

    Avid ISIS dongle was not found. Clients may not be ISIS General allowed to connect. ISIS General Error Avid ISIS 5000 dongle version is incorrect. Clients may not be allowed to connect. Error < %s > has reached the config depth critical threshold ISIS General Error <...
  • Page 174 B Avid ISIS 5000 E-mail Notification List Subcode Severity Message (Continued) Error “Removing failed Storage Element %s, unit < %d, %d >, sn ISIS General %s chassis %s, slot %d” Error Storage Element remove not scheduled, status %d ISIS General...
  • Page 175 Subcode Severity Message (Continued) Information Avid ISIS 5000 System Director service stopped. Server Control Server Control Information System Director service can not be started (err = %ld) Information Interactive Start of System Director Server Control Server Control Information Avid System Director (Version %s) has successfully started...
  • Page 176 B Avid ISIS 5000 E-mail Notification List Subcode Severity Message (Continued) Storage Blade General Error Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disk performance degraded Storage Blade General Error Storage Element %s, unit <%d,%d>, SN %s, chassis %s,...
  • Page 177 Subcode Severity Message (Continued) Information Unmount Partition System Director Information Reconfiguring because of install file system request System Director System Director Information Updated tiebreaker IP address (%d): %s System Director Information System Director was requested to force clients to log out Information Offline Canceled System Director...
  • Page 178 B Avid ISIS 5000 E-mail Notification List Subcode Severity Message (Continued) Information Metadata conversion from metadata version %d not System Director supported Information Metadata upgrade completed. System Director System Director Information validateFS(): warning, fix made to allocated byte counts Information...
  • Page 179 Subcode Severity Message (Continued) Error Going to fail Install File System, Memory Needed %d, System Director Avail %d Error Failed to create a unique id System Director System Director Error Failed to create root Storage Element set Error Local drive does not contain enough free space for meta System Director data files Error...
  • Page 180 B Avid ISIS 5000 E-mail Notification List Subcode Severity Message (Continued) Error MetaUpgrade: Error waiting for metadata converter - err System Director Error MetaUpgrade: Error obtaining metadata converter exit System Director status - err %d Error Metadata copy seems out of date so this system will not System Director become active.
  • Page 181: Index

    Storage Groups allocating Storage Managers Workspaces User accounts Auto Refresh User groups enabling/disabling Workspaces Avid Administration Logs online support downloading training services filtering Avid ISIS 5000 viewing connected clients limit Administration Logs tool logging described 26, monitoring and diagnostics...
  • Page 182 Avid ISIS 5000 System Director Log Aggregator tool See System Director Storage Elements tool Details panel Avid ISIS 5000 System Director Control Panel Storage Groups tool Details panel See System Director Control Panel Storage Managers tool Details panel Avid ISIS Launch Pad...
  • Page 183 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index opening adding connections deleting managing managing contact information (Notification service) modifying context menus (Management Console) Devices tool Control Panel adding Device accounts...
  • Page 184 Help described accessing setting menu expanding hiding ISIS 5000 Control Panel Groups tool User Membership panel External Authentication Groups tool Workspace Access panel configuring Users tool Details panel described See also Avid LDAP Account Synchronizer External Authentication tool...
  • Page 185 Java WebStart using login information storage ISIS SNMP modifying described group reconciliation actions ISIS 5000 MIB reference modifying display ISIS events opening MIB file location 138, printing History log monitoring removing LDAP/Active Directory groups ISIS SubCodes...
  • Page 186 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index Agent Trace Setup tool 26, Bandwidth tool 25, 109, Management Console Connection Status tool 25, See also Management Console tools Devices tool 24, Adobe®...
  • Page 187 Bandwidth tool metadata status Connection Status tool system connection status Disk Analyzer tool moving columns (Management Console) ISIS 5000 Control Panel multi-level sorting (columns) ISIS Toolbox 130, 132, LDAP Sync tool Log Aggregator tool Memory Log Viewer (System Director Control...
  • Page 188 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index See Administrator password (Management manual Console) resuming See User passwords suspending ping tool verifying See Network Utilities tool remote users...
  • Page 189 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index Selecting multiple items Notification service (Management Console) Session Counter System Director service described Storage Elements resetting adding...
  • Page 190 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index Log Viewer tool file system operations Logging tab 164, reconfiguring file system managing resetting event log opening restarting (System Director engine)
  • Page 191 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index clearing logs Troubleshooting described 26, viewing logs System Status Console accessing updating Bandwidth panel Disk Analyzer tool display console panels User Access panel...
  • Page 192 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index Storage Manager Agent logging event triggers Storage Manager Viewer graphical display System Director Memory Log Viewer managing minimum Workspace size redistribution of data...
  • Page 193 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center at For company and product information, Burlington, MA 01803-2756 USA www.avid.com/support visit us on the web at www.avid.com...

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