Panasonic Toughbook CF-50 Series Reference Manual page 57

Dealing with Problems
Disk Operations
Cannot read/write to a
floppy disk
Unable to write to a
floppy disk
How to format a floppy
disk is unclear
Unable to read/write to
the hard disk
When the previous item
is not the cause
Trouble has occurred
with the disc
The access lamp (
does not light
Cannot play disc or read
data from it
Cannot eject disc
A blue background ap-
pears on the screen with
the MPEG image
The CD drive vibrates a
lot
The disc tray does not
close
Others
Computer hangs
Has the floppy disk been correctly inserted?
Has the floppy disk been correctly formatted?
Has the Setup Utility been used to set [Floppy Operation] to [Enable]?
( page 46)
Your floppy disk content may be corrupted.
Is the floppy disk write-protected?
Windows 2000
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Windows XP
Select [Format] in [start] - [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming
the disk volume and format type, start formatting.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical Support.
Try testing another drive or media.
You may need to clean the lens or disc.
) Is the disc loaded on the tray correctly?
Is the disc bent, scratched, or dirty?
Is the computer powered on?
To remove a disc when the computer is powered off, insert a pointed object (e.g., the
bent-out tip of a paper clip, or the tip of a pencil or ballpoint pen) into the emergency
hole. Pushing it completely to the end will free the tray so that it can be pulled out.
Did you open the CD drive or remove the MPEG disc while it was operating?
Re-insert the MPEG disc and close the CD drive. Press Enter .
Is the disc bent or labeled?
Set [CD Drive Speed] to [Low] in the Setup Utility. (
Did you touch the eject button when you close the tray?
Press Ctrl + Shift + Esc to open Task Manager and close the software
application which is not responding.
After shutting down by pressing the power switch for more than four seconds,
press the power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following
procedure. Then reinstall the program.
Windows 2000 : [Start] - [Settings] - [Control Panel] - [Add/Remove Programs]
Windows XP : [start] - [Control Panel] - [Add or Remove Programs]
(Advanced)
Emergency Hole
(The position of the emergency hole differs depending
on the drive.)
page 44)
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