Solving Network Problems - Epson WF-2630 Quick Manual

Solving Network Problems

If you have a network problem with your Epson product, check the messages on the LCD
to diagnose the cause of most problems.
You can also check the basic troubleshooting suggestions below. For more in-depth
troubleshooting, see your online User's Guide or FAQs at epson.com/support (U.S.) or
epson.ca/support (Canada).
■
Try connecting to the wireless router or access point with your computer or another
device to confirm that it is working correctly.
■
Try restarting the router (turn it off and then on), then try to connect to it again.
■
Print a network status sheet from the product's control panel. Press
select
Setup > Network Settings > Network Status > Print Status Sheet.
press u.
Check the signal strength. If it is poor, try moving the product closer to your router or
access point.
■
If your wireless router has security enabled, make sure you entered the WEP key or
WPA passphrase correctly.
■
When using TCP/IP, make sure your network's DHCP option is enabled (your router
manufacturer will be able to assist you with this setting).
■
Remove and reinstall your product software.
■
Disable your computer's firewall temporarily to see if that may be causing the
problem. Contact your firewall manufacturer for assistance.
■
If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi
icon on your product's LCD is not lit, make sure you select one of the WPS options
from the product control panel within 2 minutes of pressing the WPS button on your
router.
■
Make sure to place your product within range of your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large
metal object, such as a filing cabinet.
■
You may need to disable any anti-virus software.
■
If your router or access point does not broadcast its network name (SSID), follow the
instructions that came with your product to enter your wireless network name
manually.
if necessary and
Solving Network Problems
Then
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