Troubleshooting guide
Troubleshooting
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (
The followings do not indicate a problem
with this unit:
• HDD rotating sounds.
• Poor reception due to atmospheric conditions.
• Image disturbance during search.
• Interruptions in reception due to periodic
broadcasting breaks.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
75)
General operation
The unit does not work.
• Check the connections. (
• One of the unit's safety devices may have been
activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit
to standby.
• If the unit does not switch to standby, press
[Í/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
The unit is switched to standby mode
automatically.
• VIERA Link has worked. (
The remote control does not work.
• The remote control and main unit are using
different codes. Change the code on the remote
control.
Front panel display
• Software (firmware) is updating when "UPD
/ " is displaying on the front panel display.
Wait until the update is completed. (
• The HOLD function is activated. (
Startup is slow.
• Startup takes time in the following situations:
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When the "Quick Start" is not activated. (
• Startup of this unit may be slower depending on
the TV settings.
Troubleshooting
13)
74, Power off link)
Press and hold [OK] and
the indicated number
button at the same time
for more than 5 seconds.
(
72)
75)
76)
72)
77
SQT0816