Heat & Glo SL-550TR-E Owner's Manual
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Heat & Glo SL-550TR-E Owner's Manual

Care and operation
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See also: Owner's Manual , Installation Manual
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Models:
SL-550TR-E
SL-750TR-E
SL-550TR-IPI-E
SL-550TRLP-IPIE
SL-750TR-IPI-E
SL-750TRLP-IPIE
SL-950TR-IPI-E
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.
Heat & Glo • SL-550/750TR-E, SL-550/750/950TR-IPI-E Owner's Manual • 2118-911 Rev. B • 2/16
Owner's Manual

Care and Operation

WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See appliance installation manual for additional
Commonwealth of Massachusetts requirements.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Heat & Glo SL-550TR-E

  • Page 1: Care And Operation

    FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or Models: property damage. SL-550TR-E • DO NOT store or use gasoline or other fl am- SL-750TR-E mable vapors and liquids in the vicinity of this SL-550TR-IPI-E or any other appliance.

  • Page 2: Welcome

    Welcome Read this manual before operating this appliance. Please retain this Owner’s Manual for future reference. Read the Installation Manual before making any installation or fi nishing changes. A. Congratulations This owner’s manual should be retained for future reference. We suggest that you keep it with your other Congratulations on selecting a Heat &...

  • Page 3: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...

  • Page 4: Limited Lifetime Warranty

    B. Limited Lifetime Warranty  Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 5 B. Limited Lifetime Warranty (continued)  WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • This warranty is only valid while the HHT appliance remains at the site of original installation. •...

  • Page 6: Product Specifi C Information

    Product Specifi c Information A. Appliance Certifi cation C. BTU Specifi cations Maximum Minimum Orifi ce Models MODELS: SL-550TR-E, SL-750TR-E, SL-550TR-IPI-E, Input Input Size (U.S. or Canada) SL-550TRLP-IPIE, SL-750TR-IPI-E, SL-750TRLP-IPIE, BTU/h BTU/h (DMS) SL-950TR-IPI-E SL-550TR-E (NG) 21,000 15,000 (0-2000 FT) SL-550TR-IPI-E (NG) LABORATORY: Underwriters Laboratories, Inc.

  • Page 7: Important Safety And Operating Information

    Important Safety and Operating Information A. Appliance Safety • Teach children to NEVER touch the fi replace. WARNING! DO NOT operate fi replace before reading • Consider not using the fi replace when children will be and understanding operating instructions. Failure present.

  • Page 8: General Operating Parts

    B. General Operating Parts Figure 3.2 references the general operating parts of the appliance and the section of this manual in which they are discussed. DECORATIVE FRONTS (NOT SHOWN) SECTION 4.B. FIXED GLASS ASSEMBLY (NOT SHOWN) SECTION 4.B. MANTEL FAN KIT SECTION 3.I HEARTH CLEAR SPACE...

  • Page 9: Lighting Instructions (Ipi)

    E. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fi re or explosion may result causing property damage, personal injury or loss of life. •...

  • Page 10: Lighting Instructions (Standing Pilot)

    F. Lighting Instructions (Standing Pilot) FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fi re or explosion may result causing property damage, personal injury or loss of life. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup- A.

  • Page 11: Appliance Break-In

    I. Operation During A Power Outage G. Appliance Break-In Initial Break-in Procedure Standing Pilot Ignition System • The fireplace should be run three to four hours If your appliance has a standing pilot light, it does not continuously on high. require house current at any time to operate.

  • Page 12: Detailed Component Operating Instructions - Intellifi Re™ Plus/Standing Pilot

    J. Detailed Component Operating Instruc- To Return to Operation Using Electrical (AC) Power tions - Intellifi re™ Plus/Standing Pilot Standard Wall Switch or Factory-Installed ON/OFF Switch: • Toggle the switch to OFF and remove the batteries IntelliFire™ Ignition System from the battery tray. Replace door or decorative front Intellifi...

  • Page 13: Maintenance And Service

    Maintenance and Service Any safety screen or guard removed for servicing must be Glass Cleaning replaced prior to operating the fi replace. Frequency: Seasonally When properly maintained, your fi replace will give you By: Homeowner many years of trouble-free service. Contact your dealer Tools Needed: Protective gloves, glass cleaner, drop to answer questions regarding proper operation, trou- cloth and a stable work surface.

  • Page 14: Maintenance Tasks - Qualifi Ed Service Technician

    Venting Frequency: Seasonally By: Homeowner Tools needed: Protective gloves and safety glasses. • Inspect venting and termination cap for blockage or LATCHES (BOTH BOTTOM obstruction such plants, bird nests, leaves, snow, debris, AND TOP) etc. • Verify termination cap clearance to subsequent construc- GLASS tion (building additions, decks, fences, or sheds).
  • Page 15 Firebox • Inspect thermocouple/thermopile or IPI fl ame sensing rod for soot, corrosion and deterioration. Polish with fi ne Frequency: Annually steel wool or replace as required. By: Qualifi ed Service Technician • Verify thermocouple/thermopile millivolt output. Replace Tools needed: Protective gloves, sandpaper, steel wool, pilot as necessary (Standing pilot only).

  • Page 16: Frequently Asked Questions

    D. Frequently Asked Questions ISSUE SOLUTIONS This is a result of gas combustion and temperature variations. As the fi replace warms, this Condensation on the glass condensation will disappear. This is a result of normal operation and the fl ames will begin to yellow as the fi replace is al- Blue fl...

  • Page 17: Troubleshooting

    E. Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service technician in the diagnosis of a problem and the corrective action to be taken.
  • Page 18 Troubleshooting (continued) Symptom Possible Cause Corrective Action 3. (Continued) C. Valve. Turn the valve knob to the ON position. Place the ON/ OFF switch in the ON position. Take a reading with a millivolt meter at the thermopile terminals. The millivolt meter should read greater than 125mV.
  • Page 19 Intellifi re Ignition System Symptom Possible Cause Corrective Action 1. Pilot won’t light. A. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are The ignitor/module connected to correct terminals on module and pilot assembly. makes noise, but no B.
  • Page 20 Intellifi re Ignition System - (continued) Symptom Possible Cause Corrective Action A. A shorted or loose connection in fl ame Verify all connections to wiring diagram in manual. Verify 4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify con- ues to spark, and main nections are not grounding out to metal chassis, pilot burn- burner will not ignite.

  • Page 21: Reference Materials

    Reference Materials A. Accessories Install approved accessories per instructions included with accessories. Contact your dealer for a list of ap- proved accessories. WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home Technologies-approved optional acces- sories with this appliance. Using non-listed accessories could result in a safety hazard and will void the warranty.

  • Page 22: Service Parts

    SL-550TR-E B. Service Parts Service Parts Beginning Manufacturing Date: June 2007 32” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 23 SL-750TR-E Service Parts Beginning Manufacturing Date: June 2007 36” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 24 SL-550TR-E, SL-750TR-E Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 25 Service Parts SL-550TR-E, SL-750TR-E Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active #7 Valve Assembly 7.10 IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 26 SL-550TR-IPI-E Service Parts Beginning Manufacturing Date: June 2007 32” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 27 SL-750TR-IPI-E Service Parts Beginning Manufacturing Date: June 2007 36” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 28 SL-950TR-IPI-E Service Parts Beginning Manufacturing Date: June 2007 42” Gas Fireplace - DV Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 29 Service Parts SL-550TR-IPI-E, SL-750TR -IPI-E, SL-950TR-IPI-E Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 30 Flex Ball Valve Assembly 302-320A 8.11 Valve Bracket 2118-104 8.12 3-Hole Grommet 2118-420 Ori ce NG (#44C) 582-844 SL-550TR-E Ori ce LP (#55C) 582-855 Ori ce NG (#42C) 582-842 8.13 SL-750TR-E Ori ce LP (#54C) 582-854 Ori ce NG (#37C)

  • Page 31: Contact Information

    C. Contact Information Heat & Glo, a brand of Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.

This manual is also suitable for:

Sl-750tr-eSl-750tr-ipi-eSl-550tr-ipi-eSl-750trlp-ipieSl-950tr-ipi-eSl-550trlp-ipie

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