Contacts
Issue
I cannot add a new contact.
Contact information I loaded
from an SD card contains
garbled text.
Network Camera
Issue
I cannot connect to a network
camera.
The video feed does not
display.
Some or all of the controls are
unavailable.
Even when I tap the video
feed, the display area does
not change.
Even when I tap
the network camera does not
zoom in/out.
Document Version 2012-02
•
The maximum number of contacts are already registered.
→
Delete unnecessary contacts (Page 59).
•
The character encoding of the vCard file you imported was not UTF-8.
→
Use the UTF-8 character encoding when saving vCard files you
want to load into the unit (Page 61).
•
The settings for the camera are not configured correctly.
→
Check whether the settings are correct, and then configure the
settings again as necessary (Page 64).
•
No network cameras are registered.
→
Register a network camera (Page 64).
•
The settings for a network camera registered to a contact are not
configured correctly.
→
Check whether the settings registered to the contact are correct,
and then configure the settings again as necessary (Page 58).
•
The network camera is not functioning properly.
→
Refer to the documentation of the network camera.
•
The network camera is not configured to use H.264 as its video codec.
→
Change the network camera's settings so that it uses H.264 as its
video codec. For details, consult the network camera
administrator.
•
The stream you have selected to view (Page 64) is not enabled.
→
Change the network camera's settings to enable the appropriate
stream. For details, consult the network camera administrator.
•
The resolution of the video feed is more than 1280 ´ 720 pixels.
→
Change the network camera's settings so that the video feed's
resolution is 1280 ´ 720 pixels or less. For details, consult the
network camera administrator.
•
The network camera you are connected to does not support these
functions.
→
Refer to the documentation of the network camera, or consult your
administrator.
•
Access limitations have been set for the network camera.
→
Consult the network camera administrator.
•
The network camera is at the furthest position it can move to.
/
,
•
The network camera is at its zoom in/out limit.
Possible Cause & Solution
Possible Cause & Solution
Troubleshooting
Operating Instructions
135