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TG64xxC(e).book Page 1 Monday, December 22, 2008 4:02 PM
Model shown is KX-TG6411.
Panasonic's environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic's Green Products.
Standby power consumption
reduced by 59%
Thank you for purchasing a Panasonic product.
This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

Operating Instructions

Expandable Digital Cordless Phone
KX-TG6411C
Model No.
KX-TG6412C
KX-TG6413C
KX-TG6414C
Expandable Digital Cordless
Answering System
KX-TG6422C
Model No.
KX-TG6424C
KX-TG6431C
KX-TG6432C
KX-TG6433C
KX-TG6434C

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   Summary of Contents for Panasonic KX-TG6411C

  • Page 1: Operating Instructions

    KX-TG6434C Standby power consumption reduced by 59% Thank you for purchasing a Panasonic product. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use.
  • Page 2: Table Of Contents

    TG64xxC(e).book Page 2 Monday, December 22, 2008 4:02 PM Table of Contents Introduction Intercom/Locator Model composition ....3 Intercom ..... . 40 Accessory information .
  • Page 3: Introduction

    KX-TG6431 KX-TGA641 KX-TG6432 KX-TG6431 KX-TGA641 KX-TG6433 KX-TG6431 KX-TGA641 KX-TG6434 KX-TG6431 KX-TGA641 L The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG6411C/KX-TG6412C/KX-TG6413C/KX-TG6414C/KX-TG6422C/ KX-TG6424C/KX-TG6431C/KX-TG6432C/KX-TG6433C/KX-TG6434C Feature differences Talking Talking Headset Answering Model No. Call alert jack system...
  • Page 4: Accessory Information

    Belt clip Charger – *1 See below for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA batteries Battery requirement: –...
  • Page 5: Expanding Your Phone System

    TG64xxC(e).book Page 5 Monday, December 22, 2008 4:02 PM Introduction Expanding your phone system You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different colour from that of the supplied handsets. Optional handset feature overview Feature KX-TGA641C...
  • Page 6: Important Information

    TG64xxC(e).book Page 6 Monday, December 22, 2008 4:02 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of life/ aerosol cleaners. property, read this section carefully before L Do not disassemble the product.
  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise L Only use a compatible base unit (or The base unit and other compatible Panasonic charger) to charge the batteries. Do not units use radio waves to communicate with tamper with the base unit (or charger).
  • Page 8: Specifications

    Routine care ENERGY STAR ® As an ENERGY STAR Partner, Panasonic L Wipe the outer surface of the product with a soft moist cloth. has determined that this product meets the ENERGY STAR guidelines for energy L Do not use benzine, thinner, or any efficiency.
  • Page 9: Getting Started

    Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219. ■ Base unit Press plug firmly. “Click”...
  • Page 10: Note When Setting Up

    (KX-TG6421/KX-TG6431 Note for battery installation series: page 3) L Use the supplied rechargeable batteries. For replacement, we Panasonic Ni-MH battery recommend using the Panasonic performance (supplied batteries) rechargeable batteries noted on page 4, 7. Operation Operating time L Wipe the battery ends (S, T) with a In continuous 5 hours max.
  • Page 11: Controls

    TG64xxC(e).book Page 11 Monday, December 22, 2008 4:02 PM Getting Started E Headset jack (KX-TG6411/ L The battery level may not be displayed correctly after you replace KX-TG6431 series: page 3) the batteries. In this case, place the F Dial keypad ({*}: TONE) handset on the base unit or charger G Receiver and let it charge for at least 7 hours.
  • Page 12: Display

    TG64xxC(e).book Page 12 Monday, December 22, 2008 4:02 PM Getting Started ■ KX-TG6421/KX-TG6431 series (page 3) Display Handset display items Item Meaning Within range of a base unit Out of range of a base unit The line is in use. L When flashing: –...
  • Page 13: Initial Settings

    TG64xxC(e).book Page 13 Monday, December 22, 2008 4:02 PM Getting Started {SAVE} i {OFF} Initial settings Date and time Symbol meaning: {MENU} i {#}{1}{0}{1} Example: {V}/{^}: “Off” Enter the current month, date, and Press {V} or {^} to select the words in year by selecting 2 digits for each.
  • Page 14: Making/answering Calls

    TG64xxC(e).book Page 14 Monday, December 22, 2008 4:02 PM Making/Answering Calls {V}/{^}: “Yes” i {SELECT} Making calls {OFF} Lift the handset and dial the phone Pause (for PBX/long distance service number. users) L To correct a digit, press {CLEAR}. A pause is sometimes required when making calls using a PBX or long Press {C} or {CALL}.
  • Page 15: Useful Features During A Call

    TG64xxC(e).book Page 15 Monday, December 22, 2008 4:02 PM Making/Answering Calls additional minute on hold, the call is Adjusting the handset ringer volume disconnected. Press {^} or {V} repeatedly to select the L If another phone is connected to the desired volume while the handset is same line (page 10), you can also take ringing for an incoming call.
  • Page 16 TG64xxC(e).book Page 16 Monday, December 22, 2008 4:02 PM Making/Answering Calls Press {CALL WAIT} to answer the Note: 2nd call. L The possible number of participating parties depends on the series. To switch between calls, press KX-TG6411 series (page 3): {CALL WAIT}.
  • Page 17: Shared Phonebook

    TG64xxC(e).book Page 17 Monday, December 22, 2008 4:02 PM Shared Phonebook Character table for entering names Shared phonebook Character The shared phonebook allows you to & ’ – . make calls without having to dial A B C 2 manually. Any handset registered to the D E F 3 base unit can use the shared G H I...
  • Page 18: Chain Dial

    TG64xxC(e).book Page 18 Monday, December 22, 2008 4:02 PM Shared Phonebook {V}/{^}: “Yes” i {SELECT} i Searching by first character {OFF} (alphabetically) Chain dial {C} i {SEARCH} Press the dial key ({0} – {9}, {*}, This feature allows you to dial phone or {#}) which contains the numbers in the phonebook while you are character you are searching for...
  • Page 19: Programming

    TG64xxC(e).book Page 19 Monday, December 22, 2008 4:02 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 19) –...
  • Page 20 TG64xxC(e).book Page 20 Monday, December 22, 2008 4:02 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – – Intercom – Initial setting Ringer setting Ringer volume " – Ringer tone Night mode – On / Off – Start / End Set date / time Date and time Alarm...
  • Page 21 TG64xxC(e).book Page 21 Monday, December 22, 2008 4:02 PM Programming Programming using the direct commands {MENU} i {#} Enter the desired feature code. Enter the desired setting code. i {SAVE} L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}.
  • Page 22 TG64xxC(e).book Page 22 Monday, December 22, 2008 4:02 PM Programming Feature Feature Setting code System Page code setting {1}{2}{1} {0}: 900ms {1}: <700ms> Set flash time {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {*}: 200ms {#}: 160ms {6}: 110ms {7}: 100ms {8}: 90ms {9}: 80ms {1}{2}{2} {1}: A {2}: <B>...
  • Page 23 TG64xxC(e).book Page 23 Monday, December 22, 2008 4:02 PM Programming Feature Feature Setting code System Page code setting – – Play all msg. {3}{2}{4} (msg.: messages) – – Play new msg. {3}{2}{3} (msg.: messages) – Pre-recorded {3}{0}{4} (Reset to pre- recorded greeting) –...
  • Page 24: Special Programming

    TG64xxC(e).book Page 24 Monday, December 22, 2008 4:02 PM Programming An alarm sounds daily at Daily Special programming the set time. Set the desired time. i {OK} Alarm L KX-TG6411 series (page 3) users skip to step 5. You can set one of 2 different alarm options (once or daily) at a time for each {V}/{^}: Select “Tone/Melody”...
  • Page 25 TG64xxC(e).book Page 25 Monday, December 22, 2008 4:02 PM Programming useful for time periods when you do not Call block (Call Display want to be disturbed, for example, while subscribers only) sleeping. Night mode can be set for each handset. This feature allows the unit to reject calls Important: when:...
  • Page 26: Registering A Unit

    TG64xxC(e).book Page 26 Monday, December 22, 2008 4:02 PM Programming {V}/{^}: “Call block” i Registering a unit {SELECT} {V}/{^}: “Yes” i {SELECT} i {OFF} Operating additional units ■ By entering phone numbers: {MENU} i {#}{2}{1}{7} i Additional handsets {ADD} Up to 6 handsets can be registered to Enter the phone number (32 the base unit.
  • Page 27 TG64xxC(e).book Page 27 Monday, December 22, 2008 4:02 PM Programming Note: L While registering, “Base regtr’ing” (Base registering) is displayed on all registered handsets. L When you purchase an additional handset, refer to the additional handset’s installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of...
  • Page 28: Call Display Service

    TG64xxC(e).book Page 28 Monday, December 22, 2008 4:02 PM Call Display Service phonebook, the stored name in the phonebook is displayed and logged in Using Call Display the caller list. service Talking Call Display Important: L This unit is Call Display compatible. To Available for: use Call Display features, you must KX-TG6431 series (page 3)
  • Page 29 TG64xxC(e).book Page 29 Monday, December 22, 2008 4:02 PM Call Display Service Phonebook name announcement Call Waiting Deluxe service options When caller information is received and When a 2nd call is received, you can it matches a phone number stored in the choose how to handle the call by phonebook, the stored name in the selecting an option shown on the...
  • Page 30: Caller List

    TG64xxC(e).book Page 30 Monday, December 22, 2008 4:02 PM Call Display Service Displayed Function Caller list option Disconnects Drop Important: (drops) the current L Only 1 person can access the caller call and answers list at a time. the waiting call. L Make sure the unit’s date and time Answers the Conference...
  • Page 31 TG64xxC(e).book Page 31 Monday, December 22, 2008 4:02 PM Call Display Service 2 Local phone number Storing caller information to Example: the phonebook 321-5555 {MENU} i {#}{2}{1}{3} 3 Area code – Local phone number {V}/{^}: Select the desired entry. Example: L To edit the number, press {EDIT} repeatedly until the phone 555-321-5555...
  • Page 32: Answering System

    TG64xxC(e).book Page 32 Monday, December 22, 2008 4:02 PM Answering System greeting message asking callers to call again later. Answering system – If you recorded your own greeting message, the same message is still Available for: announced to callers even though KX-TG6421/KX-TG6431 series (page their messages are not recorded.
  • Page 33: Greeting Message

    TG64xxC(e).book Page 33 Monday, December 22, 2008 4:02 PM Answering System volume for call screening is turned on own greeting message, you need to again. erase your own greeting message. {MENU} i {#}{3}{0}{4} {YES} i {OFF} Greeting message Playing back the greeting When the unit answers a call, a greeting message message is played to callers.
  • Page 34: Using The Handset

    TG64xxC(e).book Page 34 Monday, December 22, 2008 4:02 PM Answering System *1 If pressed within the first 5 seconds of Operation a message, the previous message is Skip message played. Stop playback {STOP} Erasing all messages Erase currently playing {ERASE} message Press {ERASE} 2 times while the unit is not in use.
  • Page 35 TG64xxC(e).book Page 35 Monday, December 22, 2008 4:02 PM Answering System unauthorized parties from listening to Note: your messages remotely. The default L If you do not press any dial keys within setting is “111”. 10 seconds after a voice guidance prompt, the unit disconnects your call.
  • Page 36: Answering System Settings

    TG64xxC(e).book Page 36 Monday, December 22, 2008 4:02 PM Answering System Enter your remote access code L To use the Voice Mail service provided within 10 seconds after the long by your service provider/telephone beep. company rather than the unit’s answering system, turn off the L The greeting message is played answering system (page 32).
  • Page 37: Message Alert

    TG64xxC(e).book Page 37 Monday, December 22, 2008 4:02 PM Answering System Note: L If you want to select “Greeting only”, follow the steps above and press {0} in step 2. L When you select “Greeting only”: – If you do not record your own message, the unit will play the pre- recorded greeting-only message asking callers to call again later.
  • Page 38: Voice Mail Service

    TG64xxC(e).book Page 38 Monday, December 22, 2008 4:02 PM Voice Mail Service press {PAUSE} to add pauses (page 14) between the access number and Voice Mail service the password as necessary. Contact your service provider/telephone Voice Mail is an automatic answering company for the required pause time.
  • Page 39 TG64xxC(e).book Page 39 Monday, December 22, 2008 4:02 PM Voice Mail Service line. If you want to use another phone Turning VM tone detection on/off to listen to Voice Mail messages, you The default setting is “On”. have to dial your access number {MENU} i {#}{3}{3}{2} manually.
  • Page 40: Intercom/locator

    TG64xxC(e).book Page 40 Monday, December 22, 2008 4:02 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets.
  • Page 41: Useful Information

    TG64xxC(e).book Page 41 Monday, December 22, 2008 4:02 PM Useful Information Insert the hooks on the wall mounting adaptor into holes 1 and Belt clip 2 on the base unit. ■ To attach ■ To remove Wall mounting Base unit Adjust the adaptor to hold the base Lead the AC adaptor cord and unit, then push it in the direction of...
  • Page 42 TG64xxC(e).book Page 42 Monday, December 22, 2008 4:02 PM Useful Information Connect the telephone line cord. To remove the wall mounting adaptor Mount the unit by inserting the While pushing down the release levers mounting pins into the round (A), remove the adaptor (B). openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4...
  • Page 43: Error Messages

    TG64xxC(e).book Page 43 Monday, December 22, 2008 4:02 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called unit is in use. Busy L Other units are in use and the system is busy.
  • Page 44: Troubleshooting

    TG64xxC(e).book Page 44 Monday, December 22, 2008 4:02 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution...
  • Page 45 TG64xxC(e).book Page 45 Monday, December 22, 2008 4:02 PM Useful Information Problem Cause/solution While programming, the L A call is being received. Answer the call and start handset starts to ring. again after hanging up. I cannot register a handset to L The maximum number of handsets (6) is already a base unit.
  • Page 46 TG64xxC(e).book Page 46 Monday, December 22, 2008 4:02 PM Useful Information Problem Cause/solution Noise is heard, sound cuts in L You are using the handset or base unit in an area and out. with high electrical interference. Re-position the base unit and use the handset away from sources of interference.
  • Page 47 TG64xxC(e).book Page 47 Monday, December 22, 2008 4:02 PM Useful Information Problem Cause/solution Caller information is L Depending on your service provider/telephone displayed or announced company, the unit may display or announce the late. caller’s information at the 2nd ring or later. L Move closer to the base unit.
  • Page 48 TG64xxC(e).book Page 48 Monday, December 22, 2008 4:02 PM Useful Information Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on messages. (page 32). L The message memory is full. Erase unnecessary messages (page 33). L The recording time is set to “Greeting only”.
  • Page 49: Industry Canada Notices And Other Information

    TG64xxC(e).book Page 49 Monday, December 22, 2008 4:02 PM Useful Information Industry Canada Notices and other information NOTICE: devices subject only to the requirement that This equipment meets the applicable the sum of the Ringer Equivalence Numbers Industry Canada Terminal Equipment of all the devices does not exceed 5.
  • Page 50: Warranty

    PANASONIC PRODUCT - LIMITED WARRANTY EXCHANGE PROGRAM Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to replace the product for a period as stated below from the date of original purchase.
  • Page 51: Index

    TG64xxC(e).book Page 51 Monday, December 22, 2008 4:02 PM Index Handset Deregistration: 27 Index Locator: 40 Registration: 26 Additional handset: 26 Hold: 15 Alarm: 24 Intercom: 40 Answering calls: 14 Answering system Key tone: 21 Call screening: 32 Line mode: 22 Erasing messages: 33, 34, 35 M Making calls: 14 Greeting only: 36...
  • Page 52 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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  • patti Sep 07, 2016 11:23:
    Is my phone model #kx-tg4771​c compatible with the KX-tg6411c single phone unit? Yes or no. By the way, Your phone system is awful