Frequently Asked Questions - Cisco DPC3828 User Manual

Chapter 4 Troubleshooting the D OCSIS Wireless Residential Gateway

Frequently Asked Questions

This section provides answers to common questions about the residential gateway.
How Do I Configure TCP/IP Protocol?
To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card
(NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a
communications protocol used to access the Internet. This section contains
instructions for configuring TCP/IP on your Internet devices to operate with the
residential gateway in Microsoft Windows or Macintosh environments.
TCP/IP protocol in a Microsoft Windows environment is different for each
operating system. Follow the appropriate instructions in this section for your
operating system.
Configuring TCP/IP on Window s 7 Sy stems
1 Open Network Connections by clicking the Start button, and then clicking
Control Panel.
2 In the Search box, type adapter, and then, under Network and Sharing Center,
click View network connections.
Right-click the connection that you want to change, and then click Properties. If
3
you are prompted for an administrator password or confirmation, type the
password or provide confirmation. The Local Area Connection Properties
window opens.
4 Click the Networking tab.
Under This connection uses the following items, click either Internet Protocol
5
Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click
Properties.
6 To specify IPv4 IP address settings, do one of the following:

To get IP settings automatically using DHCP, click Obtain an IP address
automatically, and then click OK.

To specify an IP address, click Use the following IP address, and then, in the
IP address, Subnet mask, and Default gateway boxes, type the IP address
settings.
7 To specify IPv6 IP address settings, do one of the following:

To get IP settings automatically using DHCP, click Obtain an IPv6 address
automatically, and then click OK.

To specify an IP address, click Use the following IPv6 address, and then, in
the IPv6 address, Subnet prefix length, and the Default gateway boxes, type
the IP address settings.
8 To specify DNS server address settings, do one of the following:
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