Networks; Passwords; Power; Printer - Xitrix DeskFrame MX-910 User Manual

Chapter 6: Troubleshooting

Networks

You cannot connect to your company network
Every network is unique. Contact your company computer department or network
administrator for help.

Passwords

Your computer does not accept your password
Make sure that CAPS LOCK is turned off, then retype the password

Power

Your computer will not turn on
Make sure that your power cord is connected correctly to your computer.
If your computer is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, turned on, and working
correctly. To test the outlet, plug a working device, such as a lamp, into the outlet
and turn it on.
Make sure that the power cord is free from cuts or damage. Replace any damaged
cables.

Printer

The printer will not turn on
Make sure that the printer is online. Many printers have an online/offline button that
you may need to press.
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
Check the cable between the printer and your computer. Make sure that it is
connected to the correct port.
Make sure that the printer is online. Many printers have an online/offline button that
you may need to press so the printer can start printing. Press the button to put the
printer online.
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