Troubleshooting; More Information - promethean activwall sound Install And User Manual

If your ActivWall Sound is not operating correctly, please check the following table before
contacting Technical Support.
Problems
No sound
Remote Control does
not work
No power
Speaker emits buzzing
or humming sound
Technical Support
An equipment connectivity diagram, online support, self-help solutions and further support
contact information can be found on the Promethean Knowledgebase at:
www.prometheankb.com
18
Try increasing the volume of the speaker.
•
Check that the ActivWall Sound is not turned off.
•
Check the ActivWall Sound volume level.
•
Make sure the correct input is selected.
•
Make sure the correct cables are properly connected.
•
Make sure the battery is correctly inserted.
•
Take the battery out, press the buttons once or twice, then
•
reinsert the battery and try again.
If reinserting the battery has no effect, please replace the
•
battery.
Make sure the AC power cord is securely connected to the
•
power connector.
Try another electrical device on the power outlet to ensure that
•
there is an electrical current.
Make sure both ends of the audio cable are properly
•
connected.
Test the ActivWall Sound with another audio cable.
•
Test the ActivWall Sound with another audio device.
•
ActivWall Sound Install and User Guide

Troubleshooting

Solutions

More Information