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Appendix D: Troubleshooting, Service, and Support
TV Reset Functions
You can resolve many common TV problems using the
reset functions described in the following table. See also
the additional troubleshooting suggestions later in this
appendix.
IMPORTANT
Before you change sound or picture settings: If
picture or sound settings seem wrong for a broadcast
Reset Name
When to Use
Demo Mode
To turn off the retail demo
Turn-Off
mode slide show.
Format
When the picture shape
seem incorrect, use
FORMAT to change the
shape of the picture.
PerfectColor™
When the color intensities
(WD-52531
seem out of balance, use
and WD-62531
PerfectColor resets to
models only)
reset the color balances
to the original factory
(for the single
settings.
input currently
being watched)
A/V Memory
When audio and/or video
Reset
settings for a single input
(for the single
seem incorrect, use A/V
input currently
Memory Reset to return
being watched)
the input to the original
factory settings.
A/V Reset
To reset audio and video
(for all inputs)
adjustments for all inputs
to the original factory
settings.
Channel
To erase and re-
Memorization
memorize channels on
ANT 1 or ANT 2.
channel (a channel from ANT 1, ANT 2, a cable box,
or satellite receiver), first check other channels from the
same input before changing settings. If most other chan-
nels from the same input seem correct, there is likely a
problem with the broadcast rather than with the TV. Use
care in this case, as changes you make to fix problems on
individual channels also affect all other channels on the
same input.
How to Use
While viewing the TV, press MENU to
1.
display the TV Main menu with the
Setup icon highlighted.
2.
Press ENTER to display the Setup menu.
3.
When the Setup menu is displayed,
use
to highlight the Demo Mode Off
button and press ENTER.
Press the FORMAT key to cycle through the
available formats to find the best format for
the current picture.
1.
While viewing the input to be reset,
press VIDEO repeatedly to cycle to the
PerfectColor™ option.
2.
Press ENTER to display the PerfectColor
menu.
3.
Press CANCEL to reset the colors.
1.
While viewing the input to be reset,
press MENU to display the TV Main
menu.
2.
Use
to highlight the Audio/Video icon
and press ENTER.
3.
When the Audio/Video menu is displayed
with the AV Memory Reset text box high-
lighted, press ENTER to reset.
4.
Press EXIT to exit the menu.
While viewing the TV, press the front panel
buttons GUIDE and FORMAT at the same time.
1.
While viewing the TV, press MENU to
display the TV Main menu with the
Setup icon highlighted.
2.
Press ENTER to display the Setup menu.
3.
When the Setup menu is displayed, use
to highlight the antenna and
reception mode button and press ENTER
to start memorization.
Appendices
Resulting Action
The demo mode will be turned off.
Demo Mode Off
The
button in
the setup menu will turn gray and
be unselectable. The demo mode
slide show cannot be turned on
again.
The last-used format for a signal
type is memorized for each input.
The next time the same input and
the same signal type is viewed, the
last-used format will be recalled.
All PerfectColor sliders are reset
to the original center position.
The PefectColor settings for other
inputs remain unchanged.
All Audio and Video settings for the
individual input are reset except
for the Listen To, Language, audio
Balance, and Closed Caption
settings.
All Audio and Video settings are
returned to the original factory
settings, including Listen To and
Language, plus Closed Captions
settings and Format settings .
All previously memorized channels
for the selected antenna input are
erased and a new set of memorized
channels is created. To add or
delete individual channels, see
the Channel Menu instructions in
chapter 5, "TV Menu Settings."
77
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