GUARANTEE
Conditions of Guarantee
Your ESSE stove is guaranteed against defects arising from faulty manufacture for one year
subject to the following express conditions. Failure to comply with these conditions will invalidate
the guarantee.
•
Your ESSE dealer or a suitably qualified engineer must install the stove. Upon
installation the receipt must be kept as proof of purchase.
•
The guarantee is one year from date of purchase.
•
The guarantee does not cover parts deemed to be replaceable in the normal usage of
the stove. These parts are: glass panels, rope seals, glass seals, bottom grate, ashpan,
firebricks, baffle plate.
How to Proceed with a Complaint
If you have cause for dissatisfaction with your stove, you should first contact your ESSE dealer,
who will bring your concerns to our attention, We will assess the nature of the complaint and
either send replacements parts for your dealer to fit, or nominate a regional engineer to inspect
the appliance and carry out any remedial work that may be necessary. If the fault is not actually
due to faulty manufacture but some other cause i.e. misuse, failure to install correctly, or failure
to service at regular intervals, a charge will be made to cover the cost of the visit and any new
st
parts required. In the 1
year ESSE will only deal with the dealer direct.
Spare Parts
Only genuine ESSE spare parts are recommended, Parts that may need occasional replacement
are:
Fire bricks
Ashpan
Fire grate
Fire bricks
Mitt
Baffle
ESSE Engineering Limited, Ouzledale Foundry, Long Ing, Barnoldswick, Lancashire, BB18 6BN
Tel: 01282 813 235, Fax: 01282 816 876, e-mail: enquiries@esse.com
Website: http://www.esse.com, On-line store: http://www.esseparts.com
12
03/10
SMOKE EXEMPT WOODBURNING STOVE
INSTALLATION & USER INSTRUCTIONS
GB IE
100SE
(TO BE LEFT WITH THE CUSTOMER)
UK & Ireland
1
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