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TROUBLESHOOTING
ISSUE
SOLUTION
Frictional sound of rollers
Sounds are the result of mechanical structure during
against backrest cover.
normal operation and not a malfunction.
Motor and/or air sounds
Sounds are the result of mechanical structure during
during operation.
normal operation and not a malfunction.
Can not activate massage
Ensure that the Power is on.
operation.
Ensure that the AC adapter is firmly connected to the
electrical outlet.
Ensure AC adapter is firmly connected to AC power
input.
Confirm the electrical outlet voltage is adequate.
After prolonged use, massage motors may need to cool
down to prevent overheating. Wait 30 minutes and power
on massager.
The massage mechanism may stall when subjected to
The massage mechanism
stops during operation.
excessive force. Release excessive force on massage
mechanism.
The heated bulbs on the
The heated bulbs have a built-in safety feature to
massage nodes turned off
prevent overheating. After prolonged use, the safety
during operation.
feature will turn out the bulbs, allowing them to cool
down for approximately 5 minutes. The bulbs will turn on
when safe to operate.
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SPECIFICATIONS
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC 120V~240V, DC 12V 3A
Power Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36W
Power Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50/60Hz
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approximately 15 lbs
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Synthetic Leather
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