Actuator Motor Failure : #A1-4111. Call For Service If The Problem Persists; Actuator Motor Failure : #A1-4310. Call For Service If The Problem Persists - Samsung CLX-4195N Service Manual

4. Alignment and Troubleshooting
► Error Code
A1-4111
A1-4112
► Error message
Actuator Motor Failure : #A1-3612. Call for service if the problem persists.
► Symptom
The transfer roller can't move the engage/disengage position.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the right cover.
3) Check if the connection between main board and Feed drive unit are correct.
4) If the connection is OK, replace the step motor of the Feed drive unit.
5) If the problem persists, replace the main board.
► Error Code
A1-4310
► Error message

Actuator Motor Failure : #A1-4310. Call for service if the problem persists.

► Symptom
The motor for ITB unit does not operate normally.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the right cover.
3) Check if the connection between main board and the main drive unit are correct.
4) If the connection is OK, replace the main drive unit.
5) If the problem persists, replace the main board.
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