Table of Contents
Advertisement
General Inquiries
<docomo Information Center>
0120-005-250 (toll free)
*Service available in: English, Portuguese, Chinese, Spanish, Korean.
*Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.)
■From DOCOMO mobile phones (In Japanese only)
(No prefix) 151 (toll free)
*Unavailable from land-line phones, etc.
■From land-line phones (In Japanese only)
0120-800-000 (toll free)
*Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year round))
●Please confirm the phone number before you dial.
●For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
Loss or theft of the terminal or payment of cumulative cost overseas
<docomo Information Center>
(available 24 hours a day)
From DOCOMO mobile phones
International call access code
-81-3-6832-6600* (toll free)
for the country you stay
*You are charged a call fee to Japan when calling from a land-line phone, etc.
*
If you use SO-01D, you should dial the number +81-3-6832-6600
(to enter '＋', touch and hold '0').
From land-line phones
<Universal number>
Universal number international
-8000120-0151*
prefix
*You might be charged a domestic call fee according to the
call rate for the country you stay.
*For international call access codes for major countries and
universal number international prefix, refer to DOCOMO
International Services website.
●If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
●If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
Don't forget your mobile phone・・・or your manners!
When using your mobile phone in a public place, don't forget to show
common courtesy and consideration for others around you.
To prevent damage to the environment, bring used battery packs to a
docomo service counter, a docomo agent or a recycle center.
Li-ion 00
Repairs
■From DOCOMO mobile phones (In Japanese only)
(No prefix) 113 (toll free)
*Unavailable from land-line phones, etc.
■From land-line phones (In Japanese only)
0120-800-000 (toll free)
*Unavailable from part of IP phones.
(Business hours: 24 hours (open all year round))
Failures encountered overseas
<Network Support and Operation Center>
(available 24 hours a day)
From DOCOMO mobile phones
International call access code
-81-3-6718-1414* (toll free)
for the country you stay
*You are charged a call fee to Japan when calling from a land-line phone, etc.
*
If you use SO-01D, you should dial the number +81-3-6718-1414
(to enter '＋', touch and hold '0').
From land-line phones
<Universal number>
Universal number international
-8005931-8600*
prefix
*You might be charged a domestic call fee according to the
call rate for the country you stay.
*For international call access codes for major countries and
universal number international prefix, refer to DOCOMO
International Services website.
Sales: NTT DOCOMO, INC.
Manufacturer: Sony Ericsson Mobile
Communications Japan, Inc
' 11. October (1st Edition) 1255-3782.1
Advertisement
Table of Contents
