D-Link DGS-3700-12 Hardware Installation Manual
D-Link DGS-3700-12 Hardware Installation Manual

D-Link DGS-3700-12 Hardware Installation Manual

Dgs-3700 series
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Hardware Installation Guide
DGS-3700 Series
Product Model:
Layer 2 Managed Gigabit Ethernet Switch
Release 1.00
©Copyright 2009. All rights reserved.

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Summary of Contents for D-Link DGS-3700-12

  • Page 1 Hardware Installation Guide DGS-3700 Series Product Model: Layer 2 Managed Gigabit Ethernet Switch Release 1.00 ©Copyright 2009. All rights reserved.
  • Page 2 © 2009 D-Link Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden. Trademarks used in this text: D-Link and the D-LINK logo are trademarks of D-Link Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 3 DGS-3700-12/DGS-3700-12G Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are des igned to pr ovide r easonable pr otection agai nst har mful interference w hen t he equi pment is oper ated i n a commercial env ironment.
  • Page 4: Table Of Contents

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Table of Contents Preface ..................................vi Intended Readers ................................ vii Typographical Conventions............................... vii Notes, Notices, and Cautions ............................vii Safety Instructions ..............................viii Safety Cautions ..................................viii General Precautions for Rack-Mountable Products ........................ix Protecting Against Electrostatic Discharge ..........................x Introduction ............................
  • Page 5 DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide SNMP Settings ..................................19 IP Address Assignment ................................20 Web-based Switch Configuration ....................22 Introduction ................................. 22 Login to Web Manager ................................22 Web-based User Interface ............................... 23 Web Pages ....................................24 Technical Specifications ......................
  • Page 6: Preface

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Preface The DGS-3700 Series Hardware Installation Guide is divided into sections that describe the system installation and operating instructions with examples. Section 1, Introduction – Describes the Switch and its features. Section 2, Installation –...
  • Page 7: Intended Readers

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Intended Readers The DGS-3700 Series Hardware Installation Guide contains information for setup and management of the Switch. This manual is intended for network managers familiar with network management concepts and terminology. Typographical Conventions Convention Description...
  • Page 8: Safety Instructions

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Safety Instructions Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage. Throughout this document, the caution icon ( ) is used to indicate cautions and precautions that you need to review and follow.
  • Page 9: General Precautions For Rack-Mountable Products

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide • To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets. T hese c ables are equipped with t hree-prong pl ugs t o h elp e nsure pr oper gr ounding. D o n ot use adapter plugs or remove the grounding prong from a cable.
  • Page 10: Protecting Against Electrostatic Discharge

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide CAUTION: N ever defeat t he gr ound c onductor or o perate t he e quipment i n the abs ence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.
  • Page 11: Introduction

    Side Panel Description Gigabit Combo Ports The DGS-3700 Series are layer 2 Gigabit Ethernet switches and members of the D-Link Switch family. The following manual describes the installation, maintenance and configurations concerning the DGS-3700-12 and DGS-3700-12G switches. Please take note that if this device was purchased outside of Europe, certain cosmetic differences between the actual switch and images in this document will be apparent to the reader, such as the faceplate and the manual cover.
  • Page 12: Switch Description

    The DGS-3700 Series is equipped with unshielded twisted-pair (UTP) cable ports providing dedicated 10 or 100 Mbps bandwidth. The DGS-3700-12 Switch has 12 UTP ports and Auto MDI-X/MDI-II convertible ports that can be used for uplinking to another switch. T hese ports can be us ed f or connecting P Cs, printers, servers, hubs, r outers, switches and other networking devices.
  • Page 13: Ports

    • Supports STP Loopback Detection • Safeguard Engine Support Ports The following table lists the relative ports that are present within each switch: DGS-3700-12 DGS-3700-12G Eight 10/100/1000 BASE-T Eight SFP ports Four Combo 10/100/1000Base-TSFP Ports Four Combo 10/100/1000Base-T/SFP Ports One female DCE RS-232 DB-9 console port...
  • Page 14: Front-Panel Components

    CAUTION: The handles on the power and fan modules should only be used to replace the modules in the event of a hardware failure. Do not use the power module handle to lift the Switch. Figure 1- 1. Front Panel View of the DGS-3700-12 switch...
  • Page 15: Led Indicators

    LED indicators for t he D GS-3700 Series al ong with an ex planation of each indicator. LEDs and their corresponding meanings are displayed below. Figure 1- 3. LED Indicators on DGS-3700-12 switch Figure 1- 4. LED Indicators on DGS-3700-12G switch...
  • Page 16 DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide LED indicators for DGS-3700 Series Location LED Indicative Color Status Description Solid Light Power On Green Power Light off Power Off Solid Light Console on Green Blinking POST is in progress Console Light off Console off...
  • Page 17: Rear Panel Description

    Switch. Please note that although these front panel modules can be used simultaneously. At the same time, only one copper port or one SFP port can link up for each combo port. The SFP port will always have the highest priority. Figure 1- 7. Inserting the SFP modules into the DGS-3700-12...
  • Page 18 DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Figure 1- 8. Inserting the SFP modules into the DGS-3700-12G Figure 1- 9. Installing the SFP Module The A C po wer c onnector i s a s tandard t hree-pronged c onnector t hat s upports t he p ower c ord. Plug-in t he f emale connector of the provided power cord into this socket, and the male side of the cord into a power outlet.
  • Page 19: Installation

    • RS-232 console cable If any item is found missing or damaged, please contact your local D-Link Reseller for replacement. Before You Connect to the Network The site where you install the Switch may greatly affect its performance. Please follow these guidelines for setting up the Switch.
  • Page 20: Ventilation Requirements

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Ventilation Requirements The figure below shows the ventilation requirements of the DGS-3700 Series. The sufficient spacing must be reserved at the ventilation openings to ensure the normal working of ventilation. After various cables have been connected, they should be arranged into bundles or placed on the cabling rack to avoid blocking the air inlets.
  • Page 21: Installing The Switch In A Rack

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Installing the Switch in a Rack The Switch can be mounted in a standard 19" rack. Use the following diagrams to guide you. Figure 2- 3. Fasten mounting brackets to the Switch Fasten the mounting brackets to the Switch using the screws provided.
  • Page 22: Installing/Removing The Dust Filter, Power Or Fan Modules

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Installing/Removing the Dust Filter, Power or Fan Modules There ar e three m odules available f or t he Switch, dust, p ower and f an modules. P ower an d f an modules ha ve t he handles for users to replace the modules easily.
  • Page 23: Connecting Dc Power To The Dgs-3700 Series

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Connecting DC Power to the DGS-3700 Series Follow the instructions below to connect the DC power supply of the Switch to the DC power source. Figure 2- 6. Power connections attached to contacts after assembly 1.
  • Page 24: Connecting The Switch

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Section 3 Connecting the Switch Switch to End Node Switch to Hub or Switch Connecting To Network Backbone or Server NOTE: All high-performance NWay Ethernet ports can support both MDI-II and MDI-X connections.
  • Page 25: Connecting To Network Backbone Or Server

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Figure 3- 2. The Switch connected to a normal (non-Uplink) port on a hub or switch using a straight or crossover cable Connecting To Network Backbone or Server The SFP combo ports are ideal for linking to a network backbone or server. The copper ports operate at a speed of 1000, 100 or 10Mbps in full or half duplex mode.
  • Page 26: Introduction To Switch Management

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Section 4 Introduction to Switch Management Management Options Web-based Management Interface SNMP-Based Management Connecting the Console Port (RS-232 DCE) First Time Connecting to the Switch Password Protection SNMP Settings IP Address Assignment Management Options This system may be managed out-of-band through the console port or RJ-45 management port on the front panel or in-band using Telnet.
  • Page 27 Upon the initial connection, there is no user name or password and therefore just press “enter” twice to access the command line interface. DGS-3700-12 Gigabit Ethernet Switch Command Line Interface Firmware: Build 1.00.B031 Copyright(C) 2009 D-Link Corporation. All rights reserved. UserName: Figure 4- 1. Initial screen after first connection...
  • Page 28: First Time Connecting To The Switch

    12:5# shown below: There is no initial username or password. Leave the Username and Password fields blank. DGS-3700-12 Gigabit Ethernet Switch Command Line Interface Firmware: Build 1.00.B031 Copyright(C) 2009 D-Link Corporation. All rights reserved. Username: PassWord: DGS-3700-12:5# Figure 4- 2. Command Prompt NOTE: The first user automatically gets Administrator level privileges.
  • Page 29: Snmp Settings

    15 characters in length. The sample below illustrates a successful creation of a new administrator-level account with the user name "newmanager". DGS-3700-12:5# create account admin newmanager Command: create account admin newmanager Enter a case-sensitive new password: ******** Enter the new password again for confirmation: ******** Success.
  • Page 30: Ip Address Assignment

    The Switch is also assigned a unique MAC address by the factory. This MAC address cannot be changed, and can be found by entering the command "show switch" into the command line interface, as shown below. DGS-3700-12:5#show switch Command: show switch Device Type : DGS-3700-12 Gigabit Ethernet Switch MAC Address : 00-01-02-03-04-00 IP Address : 10.24.73.21 (Manual)
  • Page 31 The IP interface named System on the Switch can be assigned an IP address and subnet mask, and then be used to connect a management station to the Switch's Telnet or Web-based management agent. DGS-3700-12:5#config ipif System ipaddress 10.24.73.21/255.0.0.0 Command: config ipif System ipaddress 10.24.73.21/8 Success.
  • Page 32: Web-Based Switch Configuration

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Section 5 Web-based Switch Configuration Introduction Login to Web Manager Web-based User Interface Web Pages Introduction All software functions of the Switch can be managed, configured and monitored via the embedded web-based (HTML) interface.
  • Page 33: Web-Based User Interface

    Select the folder or window to be displayed. The folder icons can be opened to display the Area 1 hyperlinked window buttons and subfolders contained within them. Click the D-Link logo to go to the D-Link website. Presents a gr aphical near r eal-time i mage of t he f ront pan el of t he Switch. T his ar ea d isplays t he...
  • Page 34: Web Pages

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Presents switch information based on your selection and the entry of configuration data. Area 3 NOTICE: Any changes made to the Switch configuration during the current session must be saved in the Save Changes web menu (explained below) or use the command line interface (CLI) command save.
  • Page 35: Technical Specifications

    UTP Cat.5, Cat. 5 Enhanced for 100BASE-TX UTP Cat.3, 4, 5 for 10BASE-T EIA/TIA-568 100-ohm screened twisted-pair (STP)(100m) DGS-3700-12 8 1 0/100/1000 B ASE-T Po rts, 4 Combo 1 0/100/1000Base-T/SFP Number of Ports Ports DGS-3700-12G 8 SFP Ports, 4 Combo 10/100/1000Base-T/SFP Ports...
  • Page 36 Revovable power module Internal Power Supply AC power Input: 100~240V, AC/1.5A(Max), 50~60Hz DC power Input: 48 V,DC/ 1.6A (Max) DC Output: 12V, 5A (Max) DGS-3700-12 – AC-39W/DC-40.7W Max Power Consumption DGS-3700-12G – AC-31.8W/DC-33W 0 – 65°C Operating Temperature -40 – 70°C Storage Temperature Operation Relative Humidity: 10 –...
  • Page 37: Cable Lengths

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Appendix B Cable Lengths Use the following table to as a guide for the maximum cable lengths. Standard Media Type Maximum Distance 1000BASE-LX, Single-mode fiber module 10km 1000BASE-SX, Multi-mode fiber module 500m 1000BASE-LHX, Single-mode fiber module 40km...
  • Page 38: Glossary

    DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide Appendix C Glossary 1000BASE-SX: A short laser wavelength on multimode fiber optic cable for a maximum length of 500 meters 1000BASE-LX: A long wavelength for a "long haul" fiber optic cable for a maximum length of 10 kilometers 1000BASE-T: 1000Mbps Ethernet implementation over Category 5E cable.
  • Page 39 DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide half duplex: A system that allows packets to be transmitted and received, but not at the same time. Contrast with full duplex. IP address: Internet Protocol ad dress. A uni que identifier f or a dev ice at tached t o a net work us ing T CP/IP. T he address is written as four octets separated with full-stops (periods), and is made up of a network section, an optional subnet section and a host section.
  • Page 40 DGS-3700 Series Layer 2 Gigabit Ethernet Switch Hardware Installation Guide UDP - User Datagram Protocol: An Internet standard protocol that allows an application program on one device to send a datagram to an application program on another device. VLAN - Virtual LAN: A group of location- and topology-independent d evices that communicate as if t hey are on a common physical LAN.
  • Page 41: Warranties And Tech Support Information

    The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 42 D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice. Copyright 2004 by D-Link Corporation/D-Link Systems, Inc.
  • Page 43: Product Registration

    Product Registration Register your D-Link product online at http://support.dlink.com/register/ Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.
  • Page 44 Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or of an identical make, model or part; D-Link may in its discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D- Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 45 Submitting A Claim. Any claim under this limited warranty must be submitted in writing before the end of the Warranty Period to an Authorized D-Link Service Office. The claim must include a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
  • Page 46: Fcc Warning

    PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT.
  • Page 47: Tech Support

    You can find software updates and user documentation on the D- Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the service period, and warranty confirmation service, during the warranty period on this product.
  • Page 48 Technical Support United Kingdom (Mon-Fri) Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm) Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am – 05.30pm) (BT 10ppm, other carriers may vary.) Ireland (Mon-Fri) All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm) €0.05ppm peak, €0.045ppm off peak Times Internet http://www.dlink.co.uk...
  • Page 49: Assistance Technique

    0.12 € la minute : Du lundi au vendredi de 9h à 19h Assistance technique D-Link sur internet : http://www.dlink.fr Asistencia Técnica Asistencia Técnica Telefónica de D-Link: +34 902 30 45 45 0,067 €/min De Lunes a Viernes de 9:00 a 19:00 http://www.dlink.es Supporto tecnico Supporto Tecnico dal lunedì...
  • Page 50 Pomoc techniczna Telefoniczna pomoc techniczna firmy D-Link: 0 801 022 021 Pomoc techniczna firmy D-Link świadczona przez Internet: URL: http://www.dlink.pl e-mail: serwis@dlink.pl Technická podpora Web: http://www.dlink.cz/suppport/ E-mail: support@dlink.cz Telefon: 225 281 553 Telefonická podpora je v provozu: PO- PÁ od 09.00 do 17.00 Pevna linka 1,78 CZK/min - mobil 5.40 CZK/min...
  • Page 51 Teknistä tukea asiakkaille Suomessa: Arkisin klo. 9 - 21 numerosta : 06001 5557 Internetin kautta : http://www.dlink.fi Teknisk Support D-Link Teknisk Support via telefon: 0900-100 77 00 Vardagar 08.00-20.00 D-Link Teknisk Support via Internet: http://www.dlink.se Assistência Técnica Assistência Técnica da D-Link na Internet: http://www.dlink.pt...
  • Page 52 D-Link - ovo spletno stran www.dlink.eu www.dlink.biz/sl Suport tehnica Vă mulţumim pentru alegerea produselor D-Link. Pentru mai multe informaţii, suport şi manuale ale produselor vă rugăm să vizitaţi site-ul D-Link www.dlink.eu www.dlink.ro...
  • Page 53 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers in Australia: Tel: 1300-766-868 24/7(24Hrs, 7days a week) technical support http://www.dlink.com.au e-mail: support@dlink.com.au India: Customer Support: - 1800-233-0000 (MTNL & BSNL Toll Free) or +91-832-2885700 (GSM, CDMS &...
  • Page 54 Technical Support You can find software updates and user documentation on the D-Link website. Tech Support for customers in Egypt: Tel: +202-2919035 or +202-2919047 Sunday to Thursday 9:00am to 5:00pm http://support.dlink-me.com Email: support.eg@dlink-me.com Iran: Te: +98-21-88880918,19 Saturday to Thursday 9:00am to 5:00pm http://support.dlink-me.com...
  • Page 55 Техническая поддержка Обновления программного обеспечения и документация доступны на Интернет-сайте D-Link. D-Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока. Клиенты могут обратиться в группу технической поддержки D-Link по телефону или через Интернет. Техническая поддержка D-Link: +7(495) 744-00-99 Техническая поддержка через Интернет...
  • Page 56 SOPORTE TÉCNICO Usted puede encontrar actualizaciones de softwares o firmwares y documentación para usuarios a través de nuestro sitio www.dlinkla.com SOPORTE TÉCNICO PARA USUARIOS EN LATINO AMERICA Soporte técnico a través de los siguientes teléfonos de D-Link PAIS NUMERO HORARIO...
  • Page 57 Você pode encontrar atualizações de software e documentação de usuário no site da D-Link Brasil. A D-Link fornece suporte técnico gratuito para clientes no Brasil durante o período de vigência da garantia deste produto. Suporte Técnico para clientes no Brasil: Telefone São Paulo +11-2185-9301...
  • Page 58 D-Link 友訊科技 台灣分公司 技術支援資訊 如果您還有任何本使用手冊無法協助您解決的產品相關問題,台灣 地區用戶可以透過我們的網站、電子郵件或電話等方式與D-Link台灣 地區技術支援工程師聯絡。 D-Link 免付費技術諮詢專線 0800-002-615 服務時間:週一至週五,早上9:00到晚上9:00 (不含周六、日及國定假日) 網 站:http://www.dlink.com.tw 電子郵件:dssqa_service@dlink.com.tw 如果您是台灣地區以外的用戶,請參考D-Link網站全球各地 分公司的聯絡資訊以取得相關支援服務。 產品保固期限、台灣區維修據點查詢,請參考以下網頁說明: http://www.dlink.com.tw 產品維修: 使用者可直接送至全省聯強直營維修站或請洽您的原購買經銷商。...
  • Page 59 Dukungan Teknis Update perangkat lunak dan dokumentasi pengguna dapat diperoleh pada situs web D-Link. Dukungan Teknis untuk pelanggan: Dukungan Teknis D-Link melalui telepon: Tel: +62-21-5731610 Dukungan Teknis D-Link melalui Internet: Email : support@dlink.co.id Website : http://support.dlink.co.id...
  • Page 60 Technical Support この度は弊社製品をお買い上げいただき、誠にありがとうご ざいます。 下記弊社 Web サイトからユーザ登録及び新製品登録を 行っていただくと、ダウンロードサービスにて サポート情報、ファームウェア、ユーザマニュアルを ダウンロードすることができます。 ディーリンクジャパン Web サイト URL:http://www.dlink-jp.com...
  • Page 61 技术支持 办公地址:北京市东城区北三环东路 36 号 环球贸易中心 B 座 26F 02-05 室 邮编: 100013 技术支持中心电话:8008296688/ (028)66052968 技术支持中心传真:(028)85176948 各地维修中心地址请登陆官方网站查询 网址:http://www.dlink.com.cn 办公时间:周一到周五,早09:00到晚18:00...
  • Page 62: Registration Card

    8. What category best describes your company? Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate Manufacturing Retail/Chain store/Wholesale Government Transportation/Utilities/Communication System house/company Other________________________________ 9. Would you recommend your D-Link product to a friend? Don't know yet 10.Your comments on this product? __________________________________________________________________________________________ __________________________________________________________________________________________...

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