Device Messages - ResMed AirSense 10 User Manual

Problem/possible cause
My therapy data has not been sent to my care provider
Wireless coverage may be poor.
The No wireless connection icon
top right of the screen. No wireless network available.
Device may be in Airplane Mode.
Data transfer is not enabled for your device.
My screen and buttons are flashing
Software upgrade is in progress.

Device messages

Device message/possible cause
High leak detected, connect your tubing
Air tubing may not be connected properly.
Mask may be fitted incorrectly.
Tubing blocked, check your tubing
Air tubing may be blocked.
SD card error, remove your card and press Start to begin therapy
SD card may not be inserted correctly.
Read only card, please remove, unlock and re-insert SD card
SD card switch may be in the lock (read-only) position.
System fault, refer to user guide, Error 004
Device may have been left in a hot environment.
10
Solution
Make sure that the device is placed where there is coverage
(ie, on your bedside table, not in a drawer or on the floor).
The Wireless signal strength icon
coverage when all bars are displayed, and poor coverage
when fewer bars are displayed.
Make sure that the device is placed where there is coverage
is displayed on the
(ie, on your bedside table, not in a drawer or on the floor).
If instructed to do so, send the SD card to your care provider.
The SD card also contains your therapy data.
Turn off Airplane Mode, see Travelling by plane.
Contact your care provider to enable the data transfer
service.
Software upgrade takes approximately 10 minutes to
complete.
Solution
Make sure the air tubing is firmly connected at both ends.
Make sure your mask is fitted correctly. See your mask user
guide for fitting instructions or use the Mask Fit function to
check your mask fit and seal.
Check the air tubing and remove any blockages. Press the
dial to clear the message and then press Start/Stop to
restart the device.
Remove and reinsert the SD card.
Move the switch on the SD Card from the lock position
the unlock position
Allow to cool before re-use. Disconnect the power supply
and then reconnect it to restart the device.
indicates good
and then re-insert it.
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