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Altusen KL9108 User Manual

Dual rail lcd kvm switch
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Dual Rail LCD KVM Switch
KL9108 / KL9116
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  • Page 1 Dual Rail LCD KVM Switch KL9108 / KL9116 User Manual www.aten.com...

  • Page 2: Fcc Information

    KL9108 / KL9116 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    KL9108 / KL9116 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959...

  • Page 4: Package Contents

    International Co., Ltd. © Manual Part No. PAPE-0267-3AXG Printing Date: 02/2008 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    KL9108 / KL9116 User Manual Contents FCC Information ..........ii SJ/T 11364-2006.
  • Page 6 KL9108 / KL9116 User Manual Operating Precautions ........24 Closing the Console .
  • Page 7 KL9108 / KL9116 User Manual Graphics Configuration Dialog Box ......70 The Windows Client OSD ........72 Windows Client Control Panel.
  • Page 8 KL9108 / KL9116 User Manual Chapter 8. The Log File The Main Screen ......... . 101 Chapter 9.
  • Page 9 KL9108 / KL9116 User Manual Certificate Trusted ........127 Troubleshooting .

  • Page 10: About This Manual

    KL9108 / KL9116 User Manual About This Manual This User Manual is provided to help you get the most from your KL9108 / KL9116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 11: Conventions

    For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 13: Chapter 1. Introduction

    The KL9108 and KL9116 Dual Rail LCD KVM Switches are control units that allow secure access to multiple computers from a single KVM (keyboard, video, and mouse), console. A single KL9108 or KL9116 can control up to 8 or 16 computers, respectively. They consist of an integrated LCD monitor, keyboard, and touchpad in a in a 1U rack-mountable retractable sliding housing.
  • Page 14 Enhanced features include a Panel Array Mode that displays the video output of up to 8 (KL9108) or 16 (KL9116) computers at the same time, and a Message Board that allows logged in users to conveniently and instantly communicate with one other –...

  • Page 15: Features

    Client works with most operating systems* Graphical OSD and graphical toolbars for convenient, user-friendly operation Up to 64 user accounts – up to 32 concurrent remote logins Panel Array Mode – view all 8 (KL9108) or 16 (KL9116) ports at the same time...
  • Page 16 KL9108 / KL9116 User Manual Message board feature allows logged in users to communicate with each other and allows a remote user to take exclusive control of the KVM functions Windows-based Log Server Remote power control for attached Power over the Net™ devices...

  • Page 17: Requirements

    If you don't already have it, DirectX is available for free download from Microsoft's Website: http://www.microsoft.com/downloads. Users who want to access the KL9108 / KL9116 with the Java Client must have Sun's Java 2 (1.4.2 or higher) runtime environment installed. Java is available for free download from the Sun Java Website: http://java.sun.com.

  • Page 18: Cables

    Converters and Adapters Adapters and converters are used to connect Mac or Sun computers to the KL9108 / KL9116. To purchase adapters and converters contact your dealer. The type, model number, and purpose of each provided in the following table:...

  • Page 19: Operating Systems

    Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below: Version Windows 2000 and higher Linux RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 3.51 and higher Solaris 8 and higher Novell Netware...

  • Page 20: Components

    KL9108 / KL9116 User Manual Components Front View Component Description Upper Handle Pull to slide the LCD module out; push to slide the module in. See Opening the Console, page 21, for details on sliding the console in and out.

  • Page 21: Keyboard Module

    Standard mouse touchpad Reset Switch Pressing and holding this switch in while powering on the unit causes the KL9108 / KL9116 to revert to the original factory installed firmware version – allowing you to recover from a failed firmware upgrade.

  • Page 22: Lcd Module

    KL9108 / KL9116 User Manual (Continued from previous page.) Component Description Connection The LINK LED flashes when a remote client connects to LEDs the KVM switch. The 10/100 Mbps LED lights orange to indicate 10 Mbps data transmission speed. It lights green for 100 Mbps.

  • Page 23: Rear View

    The cable that connects the KL9108 / KL9116 to a LAN, WAN, or Internet plugs in here. * The KL9116 is pictured above. The KL9108 rear panel is the same as that of the KL9116, except that it has 8 KVM ports instead of 16.
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  • Page 25: Chapter 2. Hardware Setup

    You must unplug the power cords of any computers that have the Keyboard Power On function. 3. Packing material has been inserted to protect the KL9108 / KL9116 during shipping. Slide the LCD module out (see Opening the Console, page 21), until the packing material is visible.

  • Page 26: Standard Rack Mounting

    KL9108 / KL9116 User Manual Standard Rack Mounting A standard rack mounting kit is provided with your KL9108 / KL9116. The kit enables the switch to be mounted in a rack with a depth of 42–77 cm. L Brackets Side Mountng Brackets Note: 1.
  • Page 27 Chapter 2. Hardware Setup To rack mount the switch, do the following: 1. While one person positions the switch in the rack and holds it in place, the second person loosely screws the front brackets to the rack. 2. While the first person still holds the switch in place, the second person slides the L brackets into the switch's side mounting brackets, from the rear until the bracket flanges contact the rack, then screws the L brackets to the rack.

  • Page 28: Single Stage Installation

    3. At the other end of the cable, plug the keyboard, video (blue), and mouse connectors into their respective ports on the computer. 4. Plug the cable from the LAN into the LAN port on the KL9108 / KL9116’s rear panel.
  • Page 29 Chapter 2. Hardware Setup Single Stage Installation Diagram...

  • Page 30: Two Stage Installation

    (KL9108) or 128 (KL9116) computers can be controlled in a complete two stage installation. In a two stage installation, the KL9108 / KL9116 is considered the first stage unit; the cascaded switches are considered second stage units. Note: The KVM switch shown in the installation example is the KH98.
  • Page 31 Chapter 2. Hardware Setup Two Stage Installation Diagram KL9116 KH98...
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  • Page 33: Chapter 3. Basic Operation

    Chapter 3 Basic Operation Opening the Console The KL9108 / KL9116's console consists of two modules: an LCD display module located under the top cover; and a keyboard/touchpad module below the LCD module. The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard/touchpad module is conveniently out of the way when not in use.
  • Page 34 KL9108 / KL9116 User Manual (Continued from previous page.) 2. Pull the top panel all the way out until it clicks into place. 3. Rotate the top panel all the way back to expose the LCD screen.

  • Page 35: Opening Together

    Chapter 3. Basic Operation 4. Reach underneath and pull the keyboard module all the way out until it clicks into place. Opening Together Refer to the diagrams in the Opening Separately section as you do the following: 1. Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place.

  • Page 36: Operating Precautions

    KL9108 / KL9116 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. RIGHT Rest your hands and arms lightly on the keyboard module as you work.

  • Page 37: Closing The Console

    Chapter 3. Basic Operation Closing the Console 1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in. 2. Let go of the catches. Using the front handle, push the keyboard module all the way in.
  • Page 38 KL9108 / KL9116 User Manual 3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module. 4. Using the front handle, push the module all the way in.

  • Page 39: Lcd Osd Configuration

    Chapter 3. Basic Operation LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons (see LCD Controls, page 10), are used to perform the configuration, as described in the table below: Button Function MENU...

  • Page 40: The Adjustment Settings

    KL9108 / KL9116 User Manual The Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image.

  • Page 41: Port Selection

    Powering Off and Restarting If it becomes necessary to power off the KL9108 / KL9116, or if the switch loses power and needs to be restarted, wait 10 seconds before powering it back on. The computers should not be affected by this, but if any of them should fail, simply restart the affected computers.
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  • Page 43: Chapter 4. Administration

    (grayed out) for users who do not have administration permission. The Local Console Once the KL9108 / KL9116 has been installed, the next step that the Administrator needs to perform is to set up the unit for user operation. The most convenient way to do this for the first time is from the local console.
  • Page 44 KL9108 / KL9116 User Manual After you successfully log in, the Local Console OSD appears: The OSD consists of four pages, each with a specific set of functions: Main, Configuration, Administration, and Log. Each of page is discussed in the sections that follow.

  • Page 45: The Main Page

    Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KL9108 / KL9116 is in Auto Scan mode. If the KL9108 / KL9116 is configured to only auto scan ports that have Quick View status (see Scan Select, page 40), designating a port as a Quick View port in this dialog box means that it will be included when auto scanning is in effect.

  • Page 46: The List Function

    KL9108 / KL9116 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays (lists) in the Main Screen. To invoke the List Function, click the arrow at the upper right corner of the screen, or press [F3]:...
  • Page 47 Chapter 4. Administration The drop down list on the left offers four fixed choices as shown in the table, below: Choice Meaning Lists all of the ports on the installation. Powered On Lists only the ports that have their attached devices powered on.

  • Page 48: Port Names

    KL9108 / KL9116 User Manual Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1.
  • Page 49 Chapter 4. Administration After a second or two, the bar changes to provide you with a text input box: 2. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for a Port Name is 19. You can use all letters, numbers, and symbols on the typewriter keys of keyboards with PC US English layout.

  • Page 50: Port Operation

    KL9108 / KL9116 User Manual 3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation. Port Operation Because the methods used to access the target device(s) are the same for the...

  • Page 51: The Configuration Page

    The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KL9108 / KL9116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
  • Page 52 Logout Timeout If there is no Operator input for the amount of time set with this function, the Operator is automatically logged out. A login is necessary before the KL9108 / KL9116 can be accessed again. Enter a value from 0 - 180 minutes. The default is 30 minutes. 0 disables the function.

  • Page 53: The Administration Page

    MAC Address This item displays the KL9108 / KL9116's MAC address. Firmware Ver This item displays the current firmware version number. You can reference it to see if there are newer versions available on the Altusen Website.

  • Page 54: User Management

    KL9108 / KL9116 User Manual User Management The User Management dialog box is used to create and manage user profiles. Up to 64 user profiles can be established. To delete a user profile, select it in the list box, and Click Remove.
  • Page 55 KL9108 / KL9116. All permissions are granted. (See Permissions, in this table.) User Enabling this gives the user User level access to the KL9108 / KL9116. Windows Client, Power Manager, and Java Client permissions are granted. (See Permissions, in this table.)
  • Page 56 KL9108 / KL9116 User Manual (Continued from previous page.) Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. (See the screen, below.)

  • Page 57: Service Configuration

    Users must specify the port number when they log in to the KL9108 / KL9116. If an invalid port number (or no port number) is specified, the KL9108 / KL9116 will not be found.
  • Page 58 KL9108 / KL9116 User Manual Log Server Important transactions that occur on the KL9108 / KL9116, such as logins and internal status messages, are kept in an automatically generated log file. In this panel, you specify the MAC address and a port number for the computer that the Log Server resides on.

  • Page 59: Network

    The Network dialog is used to specify the KL9108 / KL9116's network environment. Network Transfer Rate Set the rate at which the KL9108 / KL9116 transfers data to remote computers. The range is from 8 to 99999 Kilobytes per second (KBps). IP Address The KL9108 / KL9116 can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.

  • Page 60: Anms

    2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the KL9108 / KL9116 waits for a RADIUS server reply before it times out in the Timeout field.

  • Page 61: Radius Server Access Rights Table

    Chapter 4. Administration RADIUS Server Access Rights Table: Character Meaning Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the Windows Client program. Allows the user to access the system via the Java Client program. ™...
  • Page 62 CC Management Settings To allow authorization for the KL9108 / KL9116 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.

  • Page 63: Security

    If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KL9108 / KL9116 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
  • Page 64 For security purposes, we recommend that you change this string from time to time. Note: If no string is specified here, anyone will be able to access the KL9108 / KL9116 with the Web browser using the IP address alone. This makes your installation less secure.

  • Page 65: Customization

    Working Mode If Stealth Mode is enabled, the KL9108 / KL9116 cannot be pinged. To permit browser access to the KL9108 / KL9116, click to put a check mark in the Enable Browser checkbox. If browser access is not enabled, users will not be able to log into the unit via their browsers.
  • Page 66 KL9108 / KL9116 User Manual Note: Although enabling this option sets the default to grayscale, users can change their sessions to color – unless the administrator enabled the Force to Grayscale option, when the user was created (see page 42 for details).
  • Page 67 Allows up to 32 users to simultaneously share control over the port. User input is placed in a queue and executed on a first sequentially. In addition, a user can access the KL9108 / KL9116’s Message Board function to gain control of the keyboard and mouse, or keyboard, video, and mouse of a Share designated port.
  • Page 68 Parameter Explanation Reset on exit Place a check here to have the KL9108 / KL9116 reset itself and implement all the new settings when you log out. Following the reset, wait one to two minutes before logging back in.

  • Page 69: Date/Time

    If your country or region employs Daylight Saving Time (Summer Time), check the corresponding box. To establish the time zone that the KL9108 / KL9116 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.

  • Page 70: The Log Page

    KL9108 / KL9116 User Manual The Log Page Clicking the Log tab brings up the contents of the log file. The log file is discussed in Chapter 8.

  • Page 71: Upgrading The Firmware

    1. Download the new firmware file to a computer that is not part of your KL9108 / KL9116 installation. 2. From that computer, open your browser and log in to the KL9108 / KL9116 (see Logging In, page 61). 3. Click the Firmware icon (see Webpage Icons, page 63) to open the Firmware configuration dialog box: 4.
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  • Page 73: Chapter 5. Browser Operation

    1. Open the browser and specify the IP address and Default Webpage name (if one has been specified) for the KL9108 / KL9116 in the URL bar. Note: If you don't know the IP address and Default Webpage name, get it from the KL9108 / KL9116 administrator.
  • Page 74 KL9108 / KL9116 User Manual 3. Provide a valid Username and Password (set up by the KL9108 / KL9116 administrator), then Click Login to continue. Note: 1. If you supply an invalid login, the authentication routine will return a message stating, Invalid Username or Password. Please try again.

  • Page 75: Webpage Layout

    It doesn't appear on the Webpages of users who don't have the proper permission. You should always click this icon to log out and end your KL9108 / KL9116 session. If you close the browser without first logging out,...

  • Page 76: The General Dialog Box

    Last IP from DHCP Displays the current IP address of the KL9108 / KL9116. server Note: New versions of the KL9108 / KL9116's firmware can be downloaded from our Website as they become available. See page 59 for details.

  • Page 77: Webpage Buttons

    If a Power on the NET™ (PON) module is connected to the KL9108 / KL9116, clicking this button brings up it's interface. All the events that take place on the KL9108 / KL9116 are recorded in a log file. Clicking this icon displays the contents...
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  • Page 79: Windows Client Port Operation

    3. If a second security warning dialog box appears, click Run again. Note: 1. If the browser cannot run the file, save it to disk, instead. Then, with your browser still open to the KL9108 / KL9116 Webpage, run the file from your disk.
  • Page 80 KL9108 / KL9116 User Manual (Continued from previous page.) 4. When a connection to the KL9108 / KL9116 has been established, the screen opens to the Windows Client OSD with the Main page and Windows Client Control Panel displayed:...

  • Page 81: Before You Begin

    Chapter 6. Windows Client Port Operation Before you Begin Discussion of the Windows Client OSD begins on page 72, but the first time you run the program, you may want to make some display configuration changes. To do so, Click the curved Arrow icon on the Control Panel at the lower right of the remote display.

  • Page 82: Graphics Configuration Dialog Box

    KL9108 / KL9116 User Manual Graphics Configuration Dialog Box The dialog box is organized into two main parts: Screen Options, and Snapshot Screen Options Screen options lets you set up the way the remote display appears on the local monitor: If Full Screen Mode is enabled (the box is checked), the remote display fills the entire screen.
  • Page 83 Chapter 6. Windows Client Port Operation Snapshot These settings let the user configure the KL9108 / KL9116’s screen capture parameters (see Windows Client Control Panel, page 73): Path lets you select a directory that the captured screens automatically get saved to. Click Browse; navigate to the directory of your choice; then click OK.

  • Page 84: The Windows Client Osd

    KL9108 / KL9116 User Manual The Windows Client OSD After you switch to the KL9108 / KL9116 the OSD comes up with the Main page and Windows Client Control Panel displayed: The OSD consists of three pages – Main, Configuration, and Administration.

  • Page 85: Windows Client Control Panel

    Chapter 6. Windows Client Port Operation Windows Client Control Panel The Windows Client Control Panel consists of an icon bar at the top, with two text bars below it. Ordinarily, the text bars display the video resolution and IP address of the device at the remote location. As the mouse pointer moves over the icons in the icon bar, however, the text bar information changes to describe the icon's function.

  • Page 86: Hotkey Setup

    KL9108 / KL9116 User Manual Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking the Keyboard icon on the Control Panel), lets you configure which hotkeys perform the actions. The actions are listed in the left panel; the hotkeys that invoke them are shown in the panel at the right.
  • Page 87 Substitute Alt key Although all other keyboard input is captured and sent to the KL9108 / KL9116, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, another key may be substituted for the Alt key.

  • Page 88: Video Adjustment

    KL9108 / KL9116 User Manual Video Adjustment The Video options dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). To bring up the dialog box, either click on the Hammer icon on the Control Panel, or use the Adjust Video and Video Auto-sync hotkeys (see Hotkey Setup, page 74).
  • Page 89 Enable Refresh The KL9108 / KL9116 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The KL9108 / KL9116 will redraw the screen at the interval you specify.
  • Page 90 KL9108 / KL9116 User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.

  • Page 91: The Message Board

    Chapter 6. Windows Client Port Operation The Message Board The KL9108 / KL9116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.

  • Page 92: The Button Bar

    KL9108 / KL9116 User Manual The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.
  • Page 93 Chapter 6. Windows Client Port Operation User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

  • Page 94: The Main Page

    KL9108 / KL9116 User Manual The Main Page The Main Page lists all of the KL9108 / KL9116's ports and governs port access. Double clicking a port switches you to the device on that port. Note: The administrator selects which ports are accessible to each user (see User Management, page 42).

  • Page 95: Port Operation

    The OSD Toolbar The OSD provides a toolbar to help you control the KL9108 / KL9116 from within the captured port. To bring up the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl) twice. The toolbar appears in the upper left corner of the screen: Depending on the settings that were selected under ID Display (see page 40), the Port Number and/or the Port Name display at the right of the toolbar.

  • Page 96: Osd Hotkey Summary Table

    Click to skip to the first accessible port previous to the current one without having to invoke the OSD. Click to begin Auto Scan Mode. The KL9108 / KL9116 automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function (see page 40).

  • Page 97: Panel Array Mode

    OSD divides your screen into a 4 x 4 grid of 16 panels: Each panel represents one of the KL9108 / KL9116's ports. Starting with Port 1 at the upper left; going from left to right; top to bottom; Port 16 is at the lower right.

  • Page 98: Panel Array Toolbar

    KL9108 / KL9116 User Manual Panel Array Toolbar The panel array toolbar, at the lower right of the screen, provides shortcut navigation and control of the panel array as described in the table below: Click and drag to move the toolbar to another position on the screen.

  • Page 99: Multiuser Operation

    Chapter 6. Windows Client Port Operation Multiuser Operation The KL9108 / KL9116 supports multiuser operation. Up to 32 users can log in at the same time. When multiple users simultaneously access the KL9108 / KL9116 switch from remote computers, the rules of precedence that apply are...

  • Page 100: Keyboard Hotkey Operation

    KL9108 / KL9116 User Manual Keyboard Hotkey Operation Keyboard hotkey combinations allow you to provide KVM focus to a port directly from the keyboard. The KL9108 / KL9116 provides the following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode.

  • Page 101: Pausing Auto Scan

    Chapter 6. Windows Client Port Operation Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular computer can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.

  • Page 102: Keyboard And Mouse Considerations

    Note: 1. While any key may be used as a Substitute key, you must not use one that is being used as the first position Hotkey for another action. 2. When the KL9108 / KL9116 is being accessed with Win 98 under Full Screen Mode, if you mistakenly press Ctrl + Alt + Del, you will...

  • Page 103: Mouse Synchronization

    Chapter 6. Windows Client Port Operation Mouse Synchronization Until you close the KL9108 / KL9116 connection, mouse movements have no effect on your local system, but instead are captured and sent to the remote system. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system's mouse pointer.
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  • Page 105: Java Client Port Operation

    Open. Note: 1. If the browser cannot run the file, save it to the hard drive. Then, with your browser still open to the KL9108 / KL9116 Webpage, run the file from your disk. 2. If you use the save to disk method, for security purposes, you cannot simply run a previously downloaded version of the program.

  • Page 106: The Java Client Osd

    KL9108 / KL9116 User Manual The Java Client OSD When you bring up the OSD, the Main Screen comes up in the center of your monitor. The OSD consists of three pages – Main, Configuration, and Administration. The Configuration and Administration pages are discussed in Chapter 4.

  • Page 107: Set Video Parameters

    Adjustment, page 76, for details. Keypad Some keyboard combinations cannot be captured and sent to the KL9108 / KL9116. In order to implement their effects on the remote system, this function provides a one-click implementation of some common window control combinations.

  • Page 108: Mouse Synchronization

    2. Move your local mouse pointer over the Java Client Control Panel, and click. Message Board The KL9108 / KL9116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an Internet chat program, allows users to communicate with each other.

  • Page 109: The Message Board Button Bar

    Chapter 7. Java Client Port Operation The Message Board Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.
  • Page 110 KL9108 / KL9116 User Manual By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message. If a user's name is selected, and you want to post a message to all users, select All Users before sending your message.

  • Page 111: Lock Key Leds And Resolution

    Chapter 7. Java Client Port Operation Lock Key LEDs and Resolution These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. They turn Green when the Lock status is On. Click on the icon to toggle the status. Note: When you first connect, the LED display may not be accurate.

  • Page 112: Port Operation

    KL9108 / KL9116 User Manual Port Operation Java Client port operation is the same as for the Windows Client. See Port Operation, page 83, for details. Panel Array Mode This is very similar to the Windows Client Panel Array Mode (see page 85 for details), except for some differences in the toolbar.

  • Page 113: Chapter 8 The Log File

    The Log File The Main Screen The KL9108 / KL9116 logs all the events that take place on it. To view the contents of the log file, click the Log icon at the left of the Webpage. A screen similar to the one below appears: A maximum of 512 events are stored in the log file.
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  • Page 115: Chapter 9. The Log Server

    The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KL9108 / KL9116 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.

  • Page 116: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of KL9108 / KL9116 units in the middle (see The Log Server Main Screen, page 109, for details). A panel that will contain an Events List at the bottom...

  • Page 117: The Menu Bar

    To add a KL9108 / KL9116 to the KL9108 / KL9116 List, click Add. To edit or delete a listed KL9108 / KL9116, first select the one you want in the KL9108 / KL9116 List window, then open this menu and click Edit or Delete.

  • Page 118: Events

    Field Explanation Address This can either be the IP address of the KL9108 / KL9116 or its DNS name (if the network administrator has assigned it a DNS name). Port The port number that was assigned to the Log Server in the KL9108 / KL9116 OSD (see Log Server, page 46).
  • Page 119 This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KL9108 / KL9116. Search last results This is a secondary search performed on the events that resulted from the last search.

  • Page 120: Options

    KL9108 / KL9116 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.

  • Page 121: The Log Server Main Screen

    Log Server to track (see Configure, page 105). The lower (Event) panel displays the log events for the currently selected KL9108 / KL9116 (the highlighted one - if there are more than one). To select a KL9108 / KL9116 unit in the list, simply click on it.

  • Page 122: The List Panel

    Recording Determines whether the Log Server records log events for this KL9108 / KL9116 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.

  • Page 123: Chapter 10. Ap Operation

    AP Operation Overview In some cases, the Administrator may not want the KL9108 / KL9116 to be available via browser access. AP versions of the Windows Client and the Java Client are provided to enable direct access of the KL9108 / KL9116 without having to go through a browser.

  • Page 124: Starting Up

    KL9108 / KL9116 User Manual Starting Up To connect to the KL9108 / KL9116, go to the location on your hard disk that you saved the Windows Client program to, and double-click its icon (WinClient.exe) to bring up the Windows Client Connection Screen: Note: You must have DirectX 7.0 or higher installed on your computer.

  • Page 125: The File Menu

    Lists status messages regarding the connection to the KL9108 / KL9116. Switch to Remote View Once contact with a KL9108 / KL9116 has been established, this button becomes active. Click it to switch and take over console control of the unit that is attached to the KL9108 / KL9116.

  • Page 126: The Tools Menu

    The dialog box is organized into two main parts: Screen Options, and Snapshot. Screen Options lets you set up the way the remote display appears on the local monitor; Snapshot lets the user configure the KL9108 / KL9116’s screen capture parameters.

  • Page 127: Connecting

    3. Once contact with the KL9108 / KL9116 has been established, the Switch to Remote View button becomes active. Click it to connect to the KL9108 / KL9116 and take over console control of the unit that is connected to it.

  • Page 128: Operation

    Windows client. Refer back to Chapter 6, Windows Client Port Operation for details. Ending the Session After you log out of the KL9108 / KL9116, you return to the Connection dialog box. Click Disconnect to end the session. The Java Client...

  • Page 129: Starting Up

    Chapter 10. AP Operation Starting Up To connect to the KL9108 / KL9116, go to the location on your hard disk that you saved the Java Client program to, and double click its icon to bring up the Address Input dialog box.

  • Page 130: Operation

    (Continued from previous page.) 2. After you establish a connection, a Login dialog box appears. Provide a valid Username and Password, and then click OK. Once the authentication procedure completes successfully, the KL9108 / KL9116 main page displays on your monitor. Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client.

  • Page 131: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. To prevent damage to your installation it is important that all devices are properly grounded. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 132 KL9108 / KL9116 User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

  • Page 133: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 134: Technical Support

    KL9108 / KL9116 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support support@aten.com Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com...

  • Page 135: Specifications

    Appendix Specifications Function KL9108 KL9116 Computer Direct Connections Max. 64 (via Cascade) 128 (via Cascade) Console Local Connections Remote Port Selection OSD, Hotkey, Pushbutton Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port Video 1 x HDB-15 Female (Blue)

  • Page 136: Osd Factory Default Settings

    KL9108 / KL9116 User Manual (Continued from previous page.) Function KL9108 KL9116 Emulation Keyboard/Mouse PS/2 Video 17" LCD 1280 x 1024 @ 75 Hz; DDC2B Remote 1600 x 1200 @ 60 Hz; DDC2B Scan Interval 1–255 Seconds I/P Rating 100–240V AC, 50/60 Hz, 1A Power Consumption 120V/31W;...

  • Page 137: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to login to the KL9108 / KL9116 from your Web browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.

  • Page 138: Installing The Certificate

    KL9108 / KL9116 User Manual Installing the Certificate To install the certificate: 1. In the Security Alert dialog box, click View Certificate. The Certificate dialog box appears. Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

  • Page 139: Certificate Trusted

    Appendix 5. Click Finish to complete the installation. 6. Click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted.

  • Page 140: Troubleshooting

    KL9108 / KL9116 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.

  • Page 141: General Operation

    1280 x 1024. Note: Although the LCD monitor only supports video resolutions of up to 1280 x 1024, the KL9108 / KL9116, itself can support video resolutions up to 1600 x 1200 @ 60 Hz. If you wish to set the screen resolutions of the...

  • Page 142: The Java Client

    2. Make sure to include the forward slash and login string (see Default Webpage Name, page 52) when you specify the KL9108 / KL9116's IP address. 3. Close the Java Client, reopen it, and try again. Pressing the Windows Java doesn't support the Windows Menu key.

  • Page 143: Panel Array Mode

    The Windows Client Problem Resolution The Windows Client won't DirectX 7.0 or higher must be installed on the remote connect to the KL9108 / computer. KL9116. The remote computer’s 1. Use the AutoSync feature (see Video Adjustment, pointer is out of sync.

  • Page 144: Sun Systems

    Sun VGA card's manual. Screen Resolutions Higher than 1280 x 1024 The maximum screen resolution of the KL9108 / KL9116’s integrated LCD monitor is 1280 x 1024. In order to protect it from being damaged by resolutions that are beyond its display capability, we recommend that the screen resolutions of the connected computers be set to 1280 x 1024 or lower.
  • Page 145 1600 x 1200 @ 60 Hz to the KL9108 / KL9116’s external console ports. 1. From a remote computer, log into the KL9108 / KL9116 and access the computer whose screen resolution you wish to change. 2. Open the computer’s Control Panel and double-click Display. The Display Properties dialog box appears.

  • Page 146: Additional Mouse Synchronization Procedures

    Note: 1. These procedures are to be performed on the computers attached to the KL9108 / KL9116's ports - not on the computer you are using to access the KL9108 / KL9116.
  • Page 147 Appendix 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.

  • Page 148: Administrator Login Failure

    To clear the login information (and return all settings to their defaults), do the following: 1. Power off the KL9108 / KL9116 and remove the power cord from the power socket. 2. Remove the cover from the KL9108 / KL9116.

  • Page 149: Optional Rack Mounting

    For convenience and flexibility, three optional rack mounting kits are available as shown in the following table: KVM Model Bracket Type Size (cm) KL9108 / KL9116 Standard Installation – Long 68.0—105.0 Easy Installation – Short 57.0—70.0 Easy Installation – Long 68.0—105.0...
  • Page 150 KL9108 / KL9116 User Manual 2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the switch will be to the inside. Rear Flange Slide Bar Front Flange Rear Attachment Sliding Bracket...
  • Page 151 Appendix 3. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way). Phillips I head M4L6 4.

  • Page 152: Dedicated Invocation Keys

    The KVM OSD Key invokes the OSD See The Local Console, page 31, for details. The KVM Hotkey Key opens the OSD Toolbar, which allows you to control the KL9108 / KL9116 from within the captured port. See The OSD Toolbar, page 83, for details.

  • Page 153: About Sphd Connectors

    The following is a list of supported KVM switches that can be cascaded from the KL9108 / KL9116. KH88 KH98 CS88A CS138A CS9134 CS9138 Note: The KL9108 / KL9116 OSD port list does not display ports on cascaded KVM switches. After accessing a cascaded switch, invoke its OSD to manage its ports.

  • Page 154: Limited Warranty

    KL9108 / KL9116 User Manual Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ATEN's support department for repair or replacement of your unit. ATEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
  • Page 155 Index Configuration Page Local Console, 39 Adjust Video Console Java Client, 95 Closing, 25 Windows Client, 76 Opening, 21 Administration, 31 Opening Together, 23 Administration Page, 41 Separate Opening, 21 Customization, 53 Control Panel Date/Time, 57 Java Client, 94 General, 41 Windows Client, 73 Network, 47 Corrupt Password, 136...
  • Page 156 KL9108 / KL9116 User Manual Auto Scanning, 88 Local Console, 31 keyboard, 88, 100 Administration Page, 41 Hotkey setup, 74 Configuration Page, 39 Hotkeys Log Page, 58 Windows Client, 74, 114 Main Page, 33 Lock Key LEDs, 73, 99 Log File, 101...
  • Page 157 Multiuser Operation, 53, 87 Port operation Java, 93 Java Client, 100 Naming ports, 36 Windows Client, 83 Network Settings, 47 Port Selection, 29 Manual, 29 Powering Off and Restarting, 29 Online Registration, iii Opening the Console, 21 Quick View Ports, 33 Operating Precautions, 24 Operation AP, 111...
  • Page 158 KL9108 / KL9116 User Manual Share mode, 55 SJ/T 11364-2006, ii Upgrading the Firmware, 59 Skip Mode, 89 User Management, 42 Specifications, 123 User Notice, iii Stealth Mode, 53 Substitute keys, 90 System Requirements, 5 Video Adjustment Computer, 5 Java Client, 95...

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