Heat & Glo MEZZO-1000-AU Owners Manual Care And Operation
Heat & Glo MEZZO-1000-AU Owners Manual Care And Operation

Heat & Glo MEZZO-1000-AU Owners Manual Care And Operation

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
Models:
NOTE: NOT INTENDED FOR
FIREPLACE INSERT.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
DO NOT MODIFY THIS APPLIANCE.
Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner's Manual • 2304-971 Rev. F • 8/15
Owner's Manual

Care and Operation

Ref No: GMK10222
AS4553:
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor's phone. Follow the gas sup-
plier's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
DANGER
DO NOT TOUCH GLASS
NEVER ALLOW CHILDREN
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
HOT GLASS WILL
CAUSE BURNS.
UNTIL COOLED.
TO TOUCH GLASS.
1

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Summary of Contents for Heat & Glo MEZZO-1000-AU

  • Page 1: Care And Operation

    DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE. DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION. DO NOT MODIFY THIS APPLIANCE. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 2 1. FANS MUST BE RUN AT ALL TIMES! 1. FANS MUST BE RUN AT ALL TIMES! 2. RUNNING HEAT ZONE FANS IS 2. RUNNING HEAT ZONE FANS IS OPTIONAL OPTIONAL Heat & Glo MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Heat & Glo MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU...
  • Page 3: Welcome

    SAI Global Certification Nº: DMS (mm) Type of Gas Model Number Serial Number xxxx-xxx Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 4: Table Of Contents

    C. Contact Information ......35  = Contains updated information. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 5: Limited Lifetime Warranty

    Exclusion, and Limitations listed Igniters, Electronic Components, and Glass 2 years Factory-installed blowers Molded refractory panels 3 years Firepots and burnpots 2000-645B (1-13) Page 1 of 3 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 6 HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup- tions or fluctuations of electrical power supply to the appliance. 2000-645B (1-13) Page 2 of 3 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 7 277 Lord Street 10 Martin Avenue Richmond 3121 East Perth 6000 Arncliff 2205 (03) 9429-5573 (08) 9228-2600 (02) 9597-7222 2000-645B (1-13) Page 3 of 3 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 8: Product Specific Information

    NOTE: The gas control valve supplied with this product is approved for a maximum inlet pressure of 3.40 kPa. For pressures over 3.40 kPa, an in line pressure regulator must be installed upstream from the gas control valve. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 9: Important Safety And Operating Information

    • Install a switch lock or a wall/remote control with child are contacting the top of the firebox. Call a qualified service protection lockout feature. technician to service the appliance. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 10: General Operating Parts

    12 in. (305 mm) 6 in. (152 mm) MEASUREMENTS FROM TOP EDGE OF THE OPENING APPLIANCE FRONT Figure 3.3. Wall Surface Temperatures Above Appliance Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 11 Increase “A” dimension. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures. Figure 3.4. Good Faith TV Guidelines  Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 12: Before Lighting Appliance

    WARNING! Risk of Fire or Asphyxiation! DO NOT op- erate fireplace with fixed glass assembly removed. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 13: Lighting Instructions (Ipi)

    Propane Installation code, CSA B149.1. tions accompanying appliance. For additional information on operating your 593-913i Hearth & Home Technologies fi replace, please refer to www.fi replaces.com. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 14: Appliance Break-In

    NOTICE! Open windows for air circulation during fire- place break-in. • Some people may be sensitive to smoke and odors. • Smoke detectors may activate. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 15: Operation During A Power Outage

    • Toggle the switch to OFF and remove the batteries from the battery tray. Replace door or decorative front on appliance. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 16: Control Module Operation

    IntelliFire™ Plus remote control. Follow instructions servicing and/or resetting the control module in the event of included with the installed control. a control module LOCK-OUT. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 17: Installation Precautions

    To prevent unintended operation when not using your fire- for compliance could void the user’s authority to operate place for an extended period of time (summer months, the equipment. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 18 STANDBY mode. Press the ON/OFF button twice to switch to IDLE mode. Figure 3.10 Mounting Remote Control Housing Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 19 Menu Menu Use the UP and DOWN arrows to toggle through the menu functions and value selec- Select Select tions in the submenus. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 20: Adjusting Flame Height

    4 seconds to enable or disable the child lock feature. NOTICE: No functions will be usable until child lock feature is disabled. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 21: Power Outage

    At control module, turn off fireplace by sliding the ON/OFF/ Remote control or control REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is module failure hot. Use caution when accessing module. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 22: Maintenance And Service

    CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 23: Remote Control

    • Check that louvers are not blocked. intact. • Vacuum and dust surfaces. • Inspect draft shield to verify it is not damaged or missing. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 24: Maintenance Tasks: Qualified Service Technician

    • Remove all foreign objects. • Verify unobstructed air circulation. Figure 4.2 IPI Pilot Flame Patterns Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 25: Frequently Asked Questions And Troubleshooting

    Contact your dealer for additional information regarding operation and troubleshooting. Visit www.heatnglo.com to locate a dealer. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 26: Troubleshooting

    Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module. If below 1.5 volts, replace module. If 1.5 volts or greater, replace valve. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 27 Check to assure correct shutter setting for your model and gas type. C. Gas Type Assure correct fuel matches unit gas model and components. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 28: Reference Materials

    After a qualified service technician has installed the Heat-Zone Kit, follow the instruction supplied with the kit ® for operation. See your dealer if you have questions. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 29: Service Parts

    LED Light Assembly SRV2316-014 13.1 LED 12V Power Supply 2273-308 13.2 Cord Assembly 2101-084 13.3 AUX300CE 2166-340 Additional service part numbers on following page. 8/15 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 30 LED Light Assembly SRV2304-014 13.1 LED 12V Power Supply 2273-308 13.2 Cord Assembly 2101-084 13.3 AUX300CE 2166-340 Additional service part numbers on following page. 8/15 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 31 LED Light Assembly SRV2304-014 13.1 LED 12V Power Supply 2273-308 13.2 Cord Assembly 2101-084 13.3 AUX300CE 2166-340 Additional service part numbers on following page. 8/15 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 32 LED Light Assembly SRV2323-014 13.1 LED 12V Power Supply 2273-308 13.2 Cord Assembly 2101-084 13.3 AUX300CE 2166-340 Additional service part numbers on following page. 8/15 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 33 Battery Pack 4067-223 14.5 Module 2166-306 14.6 Wire Harness 2166-304 14.7 Junction Cord 2294-374 14.8 DC Regulator 2326-131 Additional service part numbers on following page. Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 34 ALK-60 MEZZO-1000-AU BGK-36 MEZZO-1300-AU & Refractory Assembly, Black Glass BGK-48 MEZZO-1300ST-AU MEZZO-1600-AU BGK-60 Remote RC300AU-HNG 2166-333 Touch Up Paint TUP-GBK-12 Vinyl Siding Shield TRAP-VSS Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 35 MEZZO-1300ST-AU ULPK-1600 MEZZO-1600-AU Pilot Ori ce, NG 593-528 Pilot Ori ce, BU 593-529 Pilot Ori ce, LP 593-527 Regulator, NG NGK-DXV-50 Regulator, LP LPK-DXV-50 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...
  • Page 36: Contact Information

    5890485, 5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729, 8147240 or other U.S. and foreign patents pending. 2000-945B Printed in U.S.A. - Copyright 2015 Heat & Glo • MEZZO-1000-AU, MEZZO-1300-AU, MEZZO-1300ST-AU, MEZZO-1600-AU Owner’s Manual • 2304-971 Rev. F • 8/15...

This manual is also suitable for:

Mezzo-1300st-auMezzo-1600-auMezzo-1300-au

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