Table of contents Important safety Fine-tuning the image size and clarity..27 Correcting picture distortion....28 instructions ......3 Using the preset and user modes ..30 Overview........6 Fine-tuning the picture quality .... 33 Advanced picture quality controls ..34 Shipping contents........6 Selecting the aspect ratio .....
Thank you for your purchase of this quality BenQ projector! It has been designed to provide you with an enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it is your guide through the control menus and operation.
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Liquids spilled into the projector will void your images for ceiling mount installation. Use only warranty. If the projector does become wet, BenQ's Ceiling Mount Kit for mounting. disconnect it from the power point and call BenQ to have the projector repaired. Important safety instructions...
Moisture condensation 13. Never attempt to replace the lamp assembly until the projector has cooled down and is unplugged Never operate the projector immediately after from the power supply. moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts.
Overview Shipping contents Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Some of the accessories may vary from region to region. The warranty card is only supplied in some specific regions.
BenQ projector ceiling mount kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
Projector features • WUXGA resolution The projector is HDTV compatible with WUXGA resolution, providing 1920 x 1200 pixels at its native resolution. (for model SU931) • High picture quality The projector provides excellent picture quality due to its high resolution, excellent home theater brightness, super high contrast ratio, vivid color and rich gray-scale reproduction.
Projector exterior view Front and upper side view 1. Control panel (See "Control panel" on page 10 for details.) 2. Lens shift cover 3. Lamp cover 4. Vent (heated air exhaust) 5. Adjustable feet 6. Projection lens 7. Lens cap 8.
Controls and functions Control panel 7. MODE/ENTER When On-Screen Display (OSD) is off, sequentially selects a predefined picture setting available for each input. When OSD is on, enacts to selected OSD menu item. 8. BLANK Used to blank the projected image. 9.
Remote control 8. QUICK INSTALL Displays the quick install page. This key is "TEST" for remote controls in the Japan region. Its function is the same as Quick Install. 9. FREEZE Freezes the projected image. 10. NETWORK SETTING Enters network settings directly. 11.
Purchase the BenQ Projector Ceiling Mount Kit Note that a special rear projection screen and the from your dealer to mount your projector on the BenQ Projector Ceiling Mount Kit are required for ceiling. this installation location. *Set Front Ceiling after you turn the projector on.
Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. The diagrams from pages offer recommendations on projection distances and screen sizes. This projector is equipped with a movable lens.
Projection dimensions Installation for a 16:10 ratio screen Ceiling Installation Floor Installation <B> <A> <F> <D> <E> <A> <G> <B> <G> <E> <C> <F> <D> <C> <F>: Screen <G>: Center of lens <F>: Screen <G>: Center of lens SU931 The screen aspect ratio is 16:10 and the projected picture is 16:10 Screen dimensions Projection distance <D>...
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<E> <D> <B> <C> <F>: Screen <G>: Center of lens <F>: Screen <G>: Center of lens SX930 The screen aspect ratio is 4:3 and the projected picture is 4:3 Screen dimensions Projection distance <D> [cm] Lowest/ Highest Diagonal Width lens Height <B>...
You can shift the projection lens in vertical directions within the allowable range depending on your desired image position. For SU931, the maximum vertical shift is 2.5% from the vertical center. For SX930, the maximum vertical shift is 5% from the vertical center.
Connecting to video equipment You can connect the projector to any type of video equipment, such as a DVD or Blu-ray player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop PC, a laptop PC, or Apple Macintosh system.
Connecting MHL devices MHL (Mobile High-definition Link) supports uncompressed HD video (1080/30p) and audio (7.1 surround sound) transmission between compatible devices like smartphones, tablets and other mobile devices. It provides pure digital viewing and listening experience. You should use an MHL cable when making connection between the projector and MHL devices.
Connecting video devices The audio connections are provided for informational purposes only. You can also connect the separate audio cable to a suitable audio amplifier. Audio cable AV equipment Video cable Speakers Audio cable • If you have already made a Component Video connection between the projector and the video source device, you need not connect to this device again using a composite Video connection as this makes an unnecessary second connection of poorer picture quality.
Connecting a computer Connect the projector to a computer with a VGA cable. Audio cable VGA cable Laptop or desktop computer Speakers Audio cable Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like Fn + F3 or CRT/LCD key turns the external display on/off.
Using the projector Preparations 1. Plug in and turn on all of the connected equipment. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch on.
Selecting an input source The projector can be connected to multiple equipment at the same time. When the projector is first turned on, it will attempt to reconnect with the input source which was in use when the projector was last shut down. To select the video source: •...
Front Remote Receiver Reset Picture Settings Panel Key Lock Blue Background Color Video MENU Exit Splash Screen BenQ Test Pattern 2. Use to highlight the System Setup: Basic menu. MENU Exit Video 4. Press to select a preferred System Setup: Basic language and press MODE/ENTER.
Securing the projector Using a security cable lock The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the projector. See item 25 on page for details.
2. Write down the number and turn off your projector. and contact BenQ Customer Center. 3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to Recall code: verify that you are an authorized user of the projector.
Changing the password 1. In the System Setup: Advanced > Security Settings menu, press to highlight Change Password and press MODE/ENTER. The Change Password page is displayed. 2. Enter the old password. • If the password is correct, the message "Input New Password" is displayed. •...
Adjusting the projected image Adjusting the projection angle There are two adjuster feet on the bottom of the projector. These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle.
Correcting picture distortion Keystoning occurs when the projector is not perpendicular to the screen and is where the projected picture displays visible as a trapezoid shape like either of the following: • Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side. •...
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Using Corner Fit function Manually adjust four corners of the image by setting the horizontal and vertical values. Press MENU/EXIT and then press until the DISPLAY menu is highlighted. Press to highlight Corner Fit and press MODE/ENTER. The Corner Corner Fit Fit correction page displays.
Using the preset and user modes Selecting a preset mode The projector is preset with several pre-defined picture modes so that you can choose one to suit your operating environment and input source picture type. To select a picture mode that suits your need: •...
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Fine-tuning the selected picture mode The pre-defined picture mode settings can be altered via the available items shown in the Picture menu. To fine-tune the picture mode: 1. Press MENU/EXIT and then press until the Picture menu is highlighted. 2. Press to highlight the item you want to adjust and press to set your desired value.
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Setting the User 1/User 2 mode There are two user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the selected User mode) as a starting point and customize the settings.
Fine-tuning the picture quality No matter what picture mode you have selected, you are able to fine-tune those settings to fit every presentation purpose. Those adjustments will be saved to the preset mode you are at when you exit the OSD menu.
Advanced picture quality controls There are more advanced functions in the Picture > Advanced... menu to be adjusted to your preference. To save the settings, just press MENU/EXIT to leave the OSD menu. Setting Black Level Highlight Black Level and press on the projector or remote control to select 0 IRE or 7.5 IRE.
Setting a preferred color temperature To set a preferred color temperature: 1. Highlight Color Temperature and select Cool, Normal, Warm or Lamp Native by pressing on the projector or remote control. 2. Press to highlight Color Temperature Fine Tuning and press MODE/ENTER. The Color Temperature Fine Tuning page is displayed.
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Gamma refers to the relationship between input source and picture brightness. • Gamma 1.6/1.8/2.0/BenQ Select these values according to your preference. • Gamma 2.2 Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
Selecting the aspect ratio The "aspect ratio" is the ratio of the image width to the image height. The default for this projector is 16:10 while digital TV and Blu-ray discs are usually in 16:9 ratio, and most analog TV signals and DVDs are in 4:3 ratio.
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About the aspect ratio SX930 SU931 1. Auto: S cales a picture proportionally to fit the projector's native resolution in its horizontal or vertical width. This makes the most use of the screen and when projecting maintains the aspect ratio of a picture 15:9 picture images that are neither 4:3 nor 16:10 ratio.
Setting a wall color In the situation where you are projecting onto a colored surface such as a painted wall which may not be white, the Wall Color feature can help correct the projected picture’s color to prevent possible color difference between the source and projected pictures.
Adjusting the sound The sound adjustments made (such as functions shown below) will have an effect on the projector speaker(s). Be sure you have made a correct connection to the projector audio input. See "Connecting to video equipment" on page 17 for how the audio input is connected.
Using the test pattern The projector is able to display the grid test pattern. It helps you adjust the image size and focus on checking that the projected image is free from distortion. To display the test pattern: 1. Press MENU/EXIT to open the OSD menu and press highlight the System Setup: Basic menu.
Using the teaching templates The projector provides several preset patterns for various teaching purposes. To activate the pattern: 1. Press MENU/EXIT to open the OSD menu and press to highlight the Display menu. 2. Press to highlight Teaching Template and press MODE/ENTER. 3.
Setting the lamp mode This projector provides two lamp modes for different purposes: Lamp mode User benefit Suitable environment • Delivering bright and clear images Normal • Suitable for high-ambient-light environments Large, well lit meeting rooms • Allowing continuous and non-stop operation under or auditoriums (The lamp is used in normal mode) critical situations...
Controlling the projector through a Wired LAN environment Wired LAN allows you to manage the projector from a computer using a web browser when the computer and the projector are properly connected to the same local area network. Configuring the Wired LAN If you are in a DHCP environment: 1.
Controlling the projector remotely through a web browser Once you have the correct IP address for the projector and the projector is on or in standby mode, you can use any computer that is on the same local area network to control the projector. 1.
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The tools page allows you to manage the projector, configure the LAN control settings and secure access of remote network operation on this projector. i. You can name the projector, keep track of its location and the person in charge of it. ii.
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The info page displays the information and status of this projector. Press Exit to go back to the remote network operation page. For more information, visit http://www.crestron.com & www.crestron.com/getroomview. Using the projector...
Operating in a high altitude environment We recommend that you activate High Altitude when your environment is higher than 1500 meters (around 4920 feet) above sea level, or whenever the projector will be used for extended periods of time (>10 hours) without shutdown. To activate High Altitude: 1.
Turning the projector off To turn the projector off, press POWER ( ) on the projector or on the remote control and a warning message appears. Press POWER/OFF ( ) again. • The Power indicator light flashes orange and the fans run for about two minutes to cool the lamp.
Red Offset 0–511 Advanced... Green Offset 0–511 Blue Offset 0–511 Primary Color Red/Green/Blue/Cyan/Magenta/Yellow 0–100 3D Color Management Saturation 0–100 Gain 0–100 Gamma Selection 1.6/1.8/2.0/2.2/2.4/2.5/2.6/2.8/BenQ Brilliant Color On/Off Rename User Mode User 1/User 2 Reset Picture Settings Current/All Using the projector...
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Operation Settings Disable/5 min/10 min/15 min/20 min/25 Blank Timer min/30 min Disable/30 min/1 hr/2 hr/3 hr/4 hr/8 hr/ Sleep Timer 12 hr Remote Receiver Front/Rear/Front+Rear/Off Panel Key Lock On/Off Background Color BenQ/Black/Blue/Purple Splash Screen BenQ/Black/Blue Test Pattern On/Off Using the projector...
Picture menu Function Description Pre-defined picture modes are provided so you can optimize your projector Picture Mode picture set-up to suit your program type. See "Selecting a preset mode" on page 30 for details. Selects a preset mode that most suits your need for the picture quality and Reference Mode further fine-tune the picture based on the selections listed below.
(with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), 3D TV (with 3D channel), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
Source menu Function Description Allows the projector to search automatically for input sources. If the source Quick Search scan is On, the projector will scan for input sources until it acquires a signal. If the function is not activated, the projector selects the last used input source. Selects an input source type for the HDMI signal.
Allows you to select which logo screen will be displayed during projector start- Splash Screen up. You can choose BenQ logo screen, Blue screen or Black screen. "Using the test pattern" on page 41 for details.
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System Setup: Advanced menu Function Description A mode for operation in areas like high altitude or high temperature. See High Altitude "Operating in a high altitude environment" on page 48 for details. Lamp Mode Selects the projector lamp power among Normal and Economic modes. See "Setting the lamp mode"...
Network Selecting On enables the function. The projector is able to provide the network function when it is in standby mode. Monitor Out Selecting On enables the function. The projector can output a VGA signal when it is in standby mode and the PC jack is correctly connected to devices. "Connecting a monitor"...
Information menu This menu shows you the current operating status of the projector. Some picture adjustments are available only when certain input sources are in use. Unavailable adjustments are not shown on the screen. Function Description Source Shows the current signal source. Picture Mode Shows the selected mode in the Picture >...
Additional information Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected.
Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. To obtain the lamp hour information: 1. Press MENU/EXIT and then press until the System Setup: Advanced menu is highlighted.
Lamp hour > XXXX hours Press MODE/ENTER to dismiss the message. Order a new lamp at www.BenQ.com It is strongly recommended that you replace the lamp at this age. The Notice lamp is a consumable item. The lamp brightness diminishes with use.
Replacing the lamp • To reduce the risk of electrical shock, always turn the projector off and disconnect the power cable before changing the lamp. • To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
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6. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector. • Do not place the lamp in locations where water might splash on it, children can reach it, or near flammable materials.
Resetting the lamp timer Do not reset the lamp timer if the lamp has not been replaced as this could cause damage. 1. After the start-up logo, press MENU/EXIT and then press until the System Setup: Advanced menu is highlighted. 2.
Troubleshooting Problem Cause Remedy Plug the power cable into the AC inlet on the rear of the projector, and plug the power There is no power from the power cable into to the power outlet. If the power cable. outlet has a switch, make sure that it is The projector does switched on.
SX930: 0.7" DLP (1024 x 768); SU931: 0.67" DLP (1920 x 1200) Lens SX930: F = 2.1 to 2.63, f = 21.7 to 34.64 mm; SU931: F = 2.45 to 3.07, f = 15.78 to 25.12 mm Projection screen size SX930: 60"...
Dimensions 446 mm x 152 mm x 336 mm (W x D x H) 78.5 Unit: mm Ceiling mount installation 23.52 273.70 Ceiling mount screws: M4 (Max. L = 25 mm; Min. L = 20 mm) 29.48 Unit: mm 144.02 227.02 444.99 Additional information...
Timing chart Supported timing for PC input Refresh rate H. Frequency Pixel Frequency Format Resolution (Hz) (KHz) (MHz) VGA_60* 59.94 31.469 25.175 VGA_72 72.809 37.861 31.5 640 x 480 VGA_75 37.5 31.5 VGA_85 85.008 43.269 720 x 400 720 x 400_70 70.087 31.469 28.3221...
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640 x 480@67Hz 640 x 480@67Hz 66.667 30.24 (MAC13) 832 x 624@75Hz 832 x 624@75Hz 74.546 49.722 57.28 (MAC16) 1024 x 768@75Hz 1024 x 768@75Hz 74.93 60.241 (MAC19) 1152 x 870@75Hz 1152 x 870@75Hz 75.06 68.68 (MAC21) 1920 x 1080_60 1920 x 1080@60Hz 67.5 148.5...
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Supported timing for HDMI (HDCP)/MHL input Format Resolution Refresh rate (Hz) H. Freq. (KHz) Pixel Freq. (MHz) 480i 720 (1440) x 480* 59.94 15.73 480p 720 x 480* 59.94 31.47 576i 720 (1440) x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720**...
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Supported timing for EDTV and HDTV (via Component inputs) Format Resolution Refresh rate (Hz) H. Freq. (KHz) Pixel Freq. (MHz) 480i 720 x 480* 59.94 15.73 13.5 480p 720 x 480* 59.94 31.47 576i 720 x 576 15.63 13.5 576p 720 x 576 31.25 720/50p...
Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
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