BenQ SH960 User Manual
BenQ SH960 User Manual

BenQ SH960 User Manual

Sh960 user manual
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SH960 Digital Projector
User Manual
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Summary of Contents for BenQ SH960

  • Page 1 SH960 Digital Projector User Manual Welcome...
  • Page 2: Table Of Contents

    Table of contents Important safety instructions ..3 Fine-tuning the picture quality...29 Advanced picture quality controls..30 Overview ........6 Selecting the aspect ratio .....33 Shipping contents ........6 Hiding the image .........35 Remote control batteries .......7 Freezing the image.......35 Remote control operation.....7 Utilizing FAQ function .......35 Projector features........8 Adjusting the sound ......36...
  • Page 3: Important Safety Instructions

    Thank you for your purchase of this quality BenQ projector! It has been designed to provide you with an enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it is your guide through the control menus and operation.
  • Page 4 Liquids spilled into the projector will void your inverted images for ceiling mount installation. warranty. If the projector does become wet, Use only BenQ's Ceiling Mount Kit for disconnect it from the power point and call mounting. BenQ to have the projector repaired.
  • Page 5: Moisture Condensation

    13. Never attempt to replace the lamp assembly Moisture condensation until the projector has cooled down and is Never operate the projector immediately after unplugged from the power supply. moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts.
  • Page 6: Overview

    Overview Shipping contents Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Some of the accessories may vary from region to region. The warranty card is only supplied in some specific regions.
  • Page 7: Remote Control Batteries

    BenQ projector ceiling mount kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 8: Projector Features

    Projector features • Full HD compatible The projector is compatible with Standard Definition TV (SDTV) 480i, 480p, 576i, 576p, and High Definition TV (HDTV) 720p, 1080i and 1080p formats, with the 1080p format providing a true 1:1 image reproduction. • High picture quality The projector provides excellent picture quality due to its high resolution, excellent home theater brightness, super high contrast ratio, vivid color and rich gray-scale reproduction.
  • Page 9: Projector Exterior View

    Projector exterior view Front and upper side view 1. Control panel (See "Control panel" on page 10 for details.) 2. Lamp cover 3. Vent (heated air exhaust) 4. Projection lens 5. Kensington lock slot 6. Vent (cold air intake) 7. Front IR sensor 8.
  • Page 10: Controls And Functions

    Controls and functions Control panel 7. Arrow/Keystone keys (Left / , Up Right / , Down / ) Moves the current On-Screen Display (OSD) menu selection in the direction of the arrow being pressed when the OSD menu is activated. Manually corrects distorted pictures resulting from an angled projection.
  • Page 11: Remote Control

    Remote control 6. MODE/ENTER Sequentially selects a predefined picture setting available for each input. Enacts the selected On-Screen Display (OSD) menu item. 7. LASER Emits visible laser pointer light for presentation purposes. 8. TEST PATTERN Displays the test pattern. Starts the FAQ function. 10.
  • Page 12: Positioning Your Projector

    Purchase the BenQ Projector Ceiling Mount Kit Note that a special rear projection screen and the from your dealer to mount your projector on the BenQ Projector Ceiling Mount Kit are required for ceiling. this installation location. *Set Ceiling Front after you turn the projector on.
  • Page 13: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. This projector is equipped with a movable lens. See "Shifting the projection lens" on page 16 for details.
  • Page 14: Projection Dimensions

    Projection dimensions Installation for a 16:9 ratio screen Ceiling Installation Floor Installation <B> <A> <F> <D> <E> <A> <G> <B> <E> <G> <C> <D> <F> <C> <F>: Screen <G>: Center of lens <F>: Screen <G>: Center of lens The screen aspect ratio is 16:9 and the projected picture is 16:9 Screen dimensions Projection distance <D>...
  • Page 15 Installation for a 4:3 ratio screen The illustrations and table below are provided for those users who already have 4:3 aspect ratio screens or intend to purchase 4:3 aspect ratio screens to view 4:3 ratio projected images. Floor Installation Ceiling Installation <A>...
  • Page 16: Shifting The Projection Lens

    Shifting the projection lens The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen. The lens shift is expressed as a percentage of the projected image height or width. It is measured as an offset from the projected image’s vertical or horizontal center.
  • Page 17: Connecting With Video Equipment

    Connecting with video equipment You can connect the projector to any type of video equipment, such as a VCR, DVD player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop or laptop PC or Apple Macintosh system.
  • Page 18: Connecting Component-Video Devices

    Connecting component-video devices Be sure to match the corresponding colors between the cables and the terminals. The RCA type component video jacks are provided for connection to video output devices. The audio connections are provided for informational purposes only. You can also connect the separate audio cable to a suitable audio amplifier. AV equipment: DVD player, digital tuner, etc.
  • Page 19: Connecting A Computer

    Connecting a computer Connect the projector to a computer with a VGA cable. Laptop or desktop computer VGA cable Audio cable Speakers Audio cable Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like Fn + F3 or CRT/LCD key turns the external display on/off.
  • Page 20: Using The Projector

    Using the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch on.
  • Page 21: Selecting An Input Source

    Press one of the Source keys on the remote control, or press SOURCE System Setup repeatedly until your desired signal is selected. Language English Splash Screen BenQ Projector Position Floor Front • Using the OSD menu Auto Power Off Disable...
  • Page 22: Using The Menus

    Picture -- Basic Picture Mode Cinema System Setup Load Settings From Brightness + 50 Language English + 50 Contrast Splash Screen BenQ + 50 Color Projector Position Floor Front Tint Auto Power Off Disable Sharpness Sleep Timer Disable Reset Picture Settings...
  • Page 23: Utilizing The Password Function

    Utilizing the password function For security purposes and to help prevent unauthorized use, the projector includes an option for setting up password security. The password can be set through the On-Screen Display (OSD) menu. Once the password is set and this function is selected, the projector is password-protected. Users who do not know the correct password can not use the projector.
  • Page 24: Entering The Password Recall Procedure

    2. Write down the number and turn off your projector. and contact your nearest BenQ Customer Center. 3. Seek help from the local BenQ service center to decode the number. 0 2 1 2 Recall code: You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
  • Page 25: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle There are four adjuster feet on the bottom of the projector. These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle. If the screen and the projector are not perpendicular to each other, the projected image becomes vertical trapezoidal.
  • Page 26: Correcting Picture Distortion

    Correcting picture distortion Keystoning occurs when the projector is not perpendicular to the screen and is where the projected picture displays visible as a trapezoid shape like either of the following: • Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side. •...
  • Page 27: Using The Preset And User Modes

    Using the preset and user modes Selecting a preset mode The projector is preset with several pre-defined picture modes so that you can choose one to suit your operating environment and input source picture type. To select a picture mode that suits your need: •...
  • Page 28: Resetting The Picture Mode

    Setting the User 1/User 2 mode There are two user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the selected User mode) as a starting point and customize the settings.
  • Page 29: Fine-Tuning The Picture Quality

    Fine-tuning the picture quality No matter what picture mode you have selected, you are able to fine-tune those settings to fit every presentation purpose. Those adjustments will be saved to the preset mode you are at when you exit the OSD menu.
  • Page 30: Advanced Picture Quality Controls

    Advanced picture quality controls There are more advanced functions in the Picture -- Advanced menu to be adjusted to your preference. To save the settings, just press MENU/EXIT to leave the OSD menu. Setting Black Level Highlight Black Level and press on the projector or remote control Picture -- Advanced to select 0 IRE or 7.5 IRE.
  • Page 31: Setting A Preferred Color Temperature

    Setting a preferred color temperature To set a preferred color temperature: Color Temp User 1 Fine Tuning Red Gain 1. Highlight Color Temperature and select User 1, User 2, or User 3 by Green Gain Blue Gain pressing on the projector or remote control. Red Offset Green Offset 2.
  • Page 32: Color Management

    Color Management In most installation situations, color management will not be necessary, such as in classroom, meeting room, or lounge room situations where lights remain on, or where building external windows allow daylight into the room. Only in permanent installations with controlled lighting levels such as boardrooms, lecture theaters, or home theaters, should color management be considered.
  • Page 33: Selecting The Aspect Ratio

    Setting 3D Comb Filter This feature separates composite signal to Y (brightness) signal and C Picture -- Advanced (color) signal, and can help produce clearer and sharper images with Black Level 0 IRE correct colors in place. Clarity Control Color Temperature Color Temperature User_ Fine Tuning This function is only available when a Video signal is selected Gamma Selection...
  • Page 34 3. Letter Box (LB): Scales a picture to fit the projector’s native resolution in its horizontal width and resize the picture’s height to the 3/4 of the projection width. This may produce a picture greater in height than 16:9 picture can be displayed, so part of the picture is lost (not displayed) along the top and bottom edges of the projection.
  • Page 35: Hiding The Image

    Hiding the image In order to draw the audience's full attention to the presenter, you can use BLANK to hide the screen image. When this function is activated with an audio input connected, the audio can still be heard. You can set the blank time in the menu to let the Display >...
  • Page 36: Adjusting The Sound

    Adjusting the sound The sound adjustments made as below will have an effect on the projector speaker(s). Be sure you have made a correct connection to the projector audio input. See "Connecting with video equipment" on page 17 for how the audio input is connected. Muting the sound To temporarily turn off the sound: 1.
  • Page 37: Controlling The Projector Through A Lan Environment

    • If one lamp fails, the projector enters Single-Alternative mode automatically. Dual-Brightest, Dual- Single-Eco Reliable and settings are not available. • After switching from Dual-Brightest/Dual-Reliable mode to Single-Alternative/Single-Eco mode or vice versa, wait for 90 seconds before you can adjust the lamp mode again. •...
  • Page 38: Controlling The Projector Remotely Through A Web Browser

    Controlling the projector remotely through a web browser Once you have the correct IP address for the projector and the projector is on or in standby mode, you can use any computer that is on the same local area network to control the projector. 1.
  • Page 39 The tools page allows you to manage the projector, configure the Lan control settings and secure access of remote network operation on this projector. i. You can name the projector, keep track of its location and the person in charge of it. ii.
  • Page 40: Operating In A High Altitude Environment

    The info page displays the information and status of this projector. Press Exit to go back to the remote network operation page. For more information, visit http://www.crestron.com & www.crestron.com/getroomview. Operating in a high altitude environment We recommend that you activate High Altitude Mode when your environment is higher than 1500 meters (around 4920 feet) above sea level, or whenever the projector will be used for extended periods of time (>10 hours) without shutdown.
  • Page 41: Displaying More Than One Image Source Simultaneously

    Displaying more than one image source simultaneously Your projector is capable of displaying pictures simultaneously from two input sources, which can be used to enhance your presentation in an interesting way. Ensure the signals you want to display are correctly connected to the projector.
  • Page 42: Turning The Projector Off

    Turning the projector off To turn the projector off, press POWER ( ) on the projector or ON on the remote control and a warning message appears. Press POWER/ON ( ) again. • The Power indicator light flashes orange and the fans run for about two minutes to cool the lamp.
  • Page 43: On-Screen Display (Osd) Menus

    On-Screen Display (OSD) menus On-Screen Display (OSD) structure Please note that the on-screen display (OSD) menus vary according to the signal type selected. Main menu Sub-menu Options Picture Mode Cinema/Dynamic/Presentation/sRGB/User 1/User 2 Load Settings From Brightness 0–100 Contrast 0–100 Picture -- Color 0–100 Basic...
  • Page 44: System Setup

    Auto Disable/5 min/10 min/15 min/20 min/25 min/ Blank Timer 30 min Test Pattern Language Splash Screen BenQ/Blue/Black Floor Front/Ceiling Front/Floor Rear/Ceiling Projector Position Rear Disable/5 min/10 min/15 min/20 min/25 min/ Auto Power Off 30 min Disable/30 min/60 min/90 min/120 min/150...
  • Page 45: Advanced Setup

    Main menu Sub-menu Options Dual-Brightest/Dual-Reliable/Single- Lamp Mode Alternative Reset Lamp Timer 1 Lamp Settings Reset Lamp Timer 2 Equivalent Lamp Hour #1 Equivalent Lamp Hour #2 Auto HDMI Settings HDMI Format PC Signal Video Signal 2400/4800/9600/14400/19200/38400/57600/ Baud Rate 115200 High Altitude Mode On/Off Mute On/Off...
  • Page 46 Picture -- Basic menu Function Description Pre-defined picture modes are provided so you can optimize your projector Picture Mode picture set-up to suit your program type. See "Selecting a preset mode" on page 27 for details. Selects a preset mode that most suits your need for the picture quality and Load Settings From further fine-tune the picture based on the selections listed below.
  • Page 47: Display Menu

    Display menu Function Description There are several options to set the picture’s aspect ratio depending on your Aspect Ratio input source. See "Selecting the aspect ratio" on page 33 for details. Corrects any keystoning of the picture. See "Correcting picture distortion" on Keystone page 26 for details.
  • Page 48: System Setup Menu

    Allows you to select which logo screen will be displayed during projector start- Splash Screen up. You can choose BenQ logo screen, Blue screen or Black screen. The projector can be installed on a ceiling or behind a screen, or with one or Projector Position more mirrors.
  • Page 49: Advanced Setup Menu

    Expert Mode standards to obtain optimal picture quality from BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.
  • Page 50: Information Menu

    Information menu This menu shows you the current operating status of the projector. Some picture adjustments are available only when certain input sources are in use. Unavailable adjustments are not shown on the screen. Function Description FAQ-Image and Installation Displays possible solutions to problems you may encounter. FAQ-Features and Service Source...
  • Page 51: Additional Information

    Additional information Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected.
  • Page 52: Lamp Information

    Setting Auto Power Off System Setup This function allows the projector to turn off automatically if no input Language English Splash Screen BenQ source is detected after a set period of time. Projector Position Floor Front Auto Power Off Disable...
  • Page 53: Timing Of Replacing The Lamp

    An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. Go to http://lamp.BenQ.com for a replacement lamp. The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes.
  • Page 54 Turn the power off and disconnect the Loosen the screw that hold the lamp to the projector from the power outlet. Turn off all projector. Disconnect the lamp connector from connected equipment and disconnect all other the projector. cables. See "Turning the projector off "...
  • Page 55: Resetting The Lamp Timer

    Insert the replacement lamp. Make sure it is 10. Replace the lamp cover. pushed fully and firmly in place. Tighten the screw securing the lamp box. Reconnect the lamp connector. Ensure the handle is fully locked in place. 11. Tighten the screws on the lamp cover. 12.
  • Page 56 1. After the start-up logo, press MENU/EXIT and then press until the Advanced Setup menu is highlighted. Advanced Setup Lamp Settings ENTER 2. Press to highlight Lamp Settings and press ENTER. The Lamp HDMI Settings Baud Rate 115200 Settings page is displayed. High Altitude Mode Audio Settings Password...
  • Page 57: Indicators

    Indicators Light Status & Description POWER TEMP LAMP1 LAMP2 Power events Orange Stand-by mode. Green Powering up. Flashing Green Normal operation. 1. The projector needs 90 seconds to cool down as it was abnormally shut down without the normal Orange cooling down process.
  • Page 58: Troubleshooting

    Troubleshooting Problem Cause Remedy Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable There is no power from the power into to the power outlet. If the power outlet cable. has a switch, make sure that it is switched on.
  • Page 59: Specifications

    Specifications All specifications are subject to change without notice. Optical Projection system Single-chip DLP™ system. 0.65" DLP (1920 x 1080) DMD chip Lens F = 2.48 to 2.81, f = 24.1 to 36.15 mm Projection screen size 28" to 300" Lamp 330W Electrical...
  • Page 60: Ceiling Mount Installation

    Dimensions 443 mm x 354.7 mm x 167 mm (W x D x H) 354.7 Ceiling mount installation 72.52 Ceiling mount screws: M6 x 8 (Max. L = 8 mm) 151.2 211.7 Unit: mm 324.1 424.4 Additional information...
  • Page 61: Timing Chart

    Timing chart Supported timing for PC input Refresh rate H. Frequency Pixel Frequency Format Resolution (Hz) (KHz) (MHz) 59.94 31.469 25.175 72.809 37.861 31.5 640 x 480 640 x 480 37.5 31.5 85.008 43.269 720 x 400 720 x 400 70.087 31.469 28.3221...
  • Page 62 Supported timing for HDMI (HDCP) input Format Resolution Refresh rate (Hz) H. Freq. (KHz) Pixel Freq. (MHz) 480i 720 x 480 59.94/60 15.734/15.75 27/27.027 480p 720 x 480 59.94/60 31.469/31.5 27/27.027 576i 720 x 576 15.625 576p 720 x 576 31.25 720/50p 1280 x 720...
  • Page 63: Warranty And Copyright Information

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

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