Running-In Period; Terms And Conditions; Limited Warranty - Bowers & Wilkins Signature Diamond Owner's Manual

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example) may help balance the sound. Conversely,
reducing the amount of soft furnishing may help
brighten a dull sound.
Some rooms suffer from "flutter echoes" – echoes that
bounce between parallel room boundaries. Flutter
echoes can colour the sound of the speakers in the
room. Test for flutter echoes by standing in the middle
of the room and clapping your hands. Flutter echoes
can be reduced by placing irregular shaped items or
non-reflective surfaces, bookshelves, rugs or pictures
for example, on one of the offending walls or floor.

Running-in Period

The performance of the speaker will change subtly
during the initial listening period. If the speaker has
been stored in a cold environment, the damping
compounds and suspension materials of the drive
units will take some time to recover their correct
mechanical properties. The drive unit suspensions will
also loosen up during the first hours of use. The time
taken for the speaker to achieve its intended
performance will vary depending on previous storage
conditions and how it is used. As a guide, allow up to
a week for the temperature effects to stabilise and
15 hours of average use for the mechanical parts to
attain their intended design characteristics.
However, longer run-in periods (as long as a month)
have been reported and there is evidence to suggest
that this has little to do with the speaker changing and
more to do with the listener getting used to the new
sound. This is especially so with highly revealing
speakers such as these, where there may be a
significant increase in the amount of detail compared
with what the listener has previously been used to; the
sound may at first appear too "up front" and perhaps
a little hard. After an extended period of time, the
sound will seem to mellow, but without losing clarity
and detail.
Aftercare
The cabinet surfaces usually only require dusting. If
you wish to use an aerosol or other cleaner, remove
the grille first by gently pulling it away from the
cabinet. Spray aerosols onto the cleaning cloth, not
directly onto the product. Test a small area first, as
some cleaning products may damage some of the
surfaces. Avoid products that are abrasive, or contain
acid, alkali or anti-bacterial agents. Do not use
cleaning agents on the drive units. The grille fabric
may be cleaned with a normal clothes brush whilst the
grille is detached from the cabinet. Avoid touching the
drive units, especially the tweeter, as damage may
result.
Please be aware that, like all natural materials, the
wooden cabinet of the speaker will respond to its
environment. Keep the product away from sources of
direct heat such as radiators and warm air vents to
avoid the risk of cracking. The wood is treated with an
ultra-violet resistant lacquer to minimise changes in
colour over time, but a degree of change is to be
expected. This effect may be particularly noticeable
where areas kept in shadow change more slowly than
other areas. Colour differences may be rectified by
4
exposing all the veneer surfaces equally and evenly to
sunlight until the colour is uniform. This process can
take several days or even weeks, but may be
accelerated by careful use of an ultra-violet lamp.

Limited Warranty

This product has been designed and manufactured to
the highest quality standards. However, if something
does go wrong with this product, B&W Group Ltd. and
its national distributors warrant free of charge labour
(exclusion may apply) and replacement parts in any
country served by an official B&W distributor.
This limited warranty is valid for a period of five years
from the date of purchase or two years for electronics
including amplified loudspeakers.

Terms and Conditions

1
The warranty is limited to the repair of the
equipment. Neither transportation, nor any other
costs, nor any risk for removal, transportation and
installation of products is covered by this warranty.
2
This warranty is only valid for the original owner. It
is not transferable.
3
This warranty will not be applicable in cases other
than defects in materials and/or workmanship at
the time of purchase and will not be applicable:
a. for damages caused by incorrect installation,
connection or packing,
b. for damages caused by any use other than correct
use described in the user manual, negligence,
modifications, or use of parts that are not made or
authorised by B&W,
c. for damages caused by faulty or unsuitable
ancillary equipment,
d. for damages caused by accidents, lightning, water,
fire heat, war, public disturbances or any other
cause beyond the reasonable control of B&W and
its appointed distributors,
e. for products whose serial number has been
altered, deleted, removed or made illegible,
f. if repairs or modifications have been executed by
an unauthorised person.
4
This guarantee complements any national/regional
law obligations of dealers or national distributors
and does not affect your statutory rights as a
customer.
How to claim repairs under warranty
Should service be required, please follow the following
procedure:
1
If the equipment is being used in the country of
purchase, you should contact the B&W authorised
dealer from whom the equipment was purchased.
2
If the equipment is being used outside the country
of purchase, you should contact the B&W national
distributor in the country of residence who will
advise where the equipment can be serviced. You

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