Panasonic WH-MXF09D3E8 Service Manual

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This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.
In order to avoid frostbit, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.
Mono bloc Unit
WH-MXF09D3E8
WH-MXF12D9E8
(WH-MXF09D3E8-1)
(WH-MXF12D9E8-1)
WARNING
PRECAUTION OF LOW TEMPERATURE
© Panasonic Appliances Air-Conditioning (M) Sdn. Bhd. 2012.
Unauthorized copying and distribution is a violation of law.
Order No: PAPAMY1205143CE

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Summary of Contents for Panasonic WH-MXF09D3E8

  • Page 1 PRECAUTION OF LOW TEMPERATURE In order to avoid frostbit, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit. © Panasonic Appliances Air-Conditioning (M) Sdn. Bhd. 2012. Unauthorized copying and distribution is a violation of law.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS 13.2 Protection Control for Heating 1. Safety Precautions ..........3 Operation........... 67 2. Specifications .............5 14. Servicing Mode ..........68 WH-MXF09D3E8 (WH-MXF09D3E8-1) ..5 14.1 Test Run ............ 68 WH-MXF12D9E8 (WH-MXF12D9E8-1) ..7 14.2 Proper Pump Down Procedure ....68 14.3...
  • Page 3: Safety Precautions

    1. Safety Precautions Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing. Electrical work and water installation work must be installed or serviced by a licensed electrician and licensed water system installer respectively. Be sure to use the correct rating and main circuit for the model installed. The caution items stated here must be followed because these important contents are related to safety.
  • Page 4 19. This equipment is strongly recommended to be installed with Residual Current Device (RCD) on-site according to the respective national wiring rules or country-specific safety measures in terms of residual current. 20. The unit is only for use in a closed water system. Utilization in an open water system may lead to excessive corrosion of the water piping and risk of incubating bacteria colonies, particularly Legionella, in water.
  • Page 5: Specifications

    2. Specifications WH-MXF09D3E8 (WH-MXF09D3E8-1) Item Unit Refrigerant System Performance Test Condition EN14511 Heating Condition (Ambient/Water) A7W35 A2W35 Heating Capacity 9.00 9.00 BTU/h 30700 30700 kcal/h 7740 7740 4.74 3.53 kcal/hW 4.07 3.04 Air Flow /min (ft /min) 76.8 (2710) Refrigeration Control Device...
  • Page 6 Item Unit Mono bloc Unit Power Factor Power factor means total figure of compressor and outdoor fan motor. Power Cord Number of core Length m (ft) Thermostat Electronic Control Protection Device Electronic Control Item Unit Water System Performance Test Condition EN14511 Operation Range Outdoor Ambient...
  • Page 7: Wh-Mxf12D9E8 (Wh-Mxf12D9E8-1)

    WH-MXF12D9E8 (WH-MXF12D9E8-1) Item Unit Refrigerant System Performance Test Condition EN14511 Heating Condition (Ambient/Water) A7W35 A2W35 Heating Capacity 12.00 12.00 BTU/h 40900 40900 kcal/h 10320 10320 4.67 3.40 kcal/hW 4.02 2.92 Air Flow /min (ft /min) 80.0 (2830) Refrigeration Control Device Expansion Valve Refrigeration Oil FV50S (1200)
  • Page 8 Item Unit Mono bloc Unit Power factor means total figure of compressor and outdoor fan motor. Power Cord Number of core Length m (ft) Thermostat Electronic Control Protection Device Electronic Control Item Unit Water System Performance Test Condition EN14511 Operation Range Outdoor Ambient °C -20 ~ 35...
  • Page 9: Features

    3. Features Inverter Technology Energy saving High Efficiency Compact Design Environment Protection Non-ozone depletion substances refrigerant (R410A) Easy to use remote control Weekly Timer setting Quality Improvement Random auto restart after power failure for safety restart operation Gas leakage protection Prevent compressor reverse cycle Inner protector to protect compressor Serviceability Improvement...
  • Page 10: Location Of Controls And Components

    4. Location of Controls and Components Mono bloc Unit...
  • Page 11: Main Components

    4.1.1 Main Components Water pump : The pump circulates the water in the water circuit. Pressure gauge : The manometer allows read out of the water pressure in the water circuit. Flow switch : The flow switch checks the flow in the water circuit and protects the heat exchanger against high pressure built-up and the pump against damage.
  • Page 12: Remote Control

    4.1.2 Location of Control 4.1.2.1 Remote Control Some functions described in this manual may not be applicable to your unit. Consult your nearest authorized dealer for further information. For normal operation, the buttons are not in use.
  • Page 14 4.1.3 Setting Up The Special Functions After initial installation, you can manually adjust the settings. The initial setting remains active until the user changes it. The remote control can be used for multiple installations. Some functions may not be applicable to your unit. Ensure the operation LED is in OFF condition before setting.
  • Page 15 4.1.4 Basic Operation 4.1.5 Advance Operation...
  • Page 16 4.1.6 Weekly Timer Setting...
  • Page 17: Dimensions

    5. Dimensions Mono bloc Unit...
  • Page 18: Refrigeration And Water Cycle Diagram

    6. Refrigeration And Water Cycle Diagram...
  • Page 20: Block Diagram

    7. Block Diagram WH-MXF09D3E8 (WH-MXF09D3E8-1)
  • Page 21: Wh-Mxf12D9E8 (Wh-Mxf12D9E8-1)

    WH-MXF12D9E8 (WH-MXF12D9E8-1)
  • Page 22: Wiring Connection Diagram

    8. Wiring Connection Diagram WH-MXF09D3E8 (WH-MXF09D3E8-1)
  • Page 23 L3-L (YELLOW) L3-P2 (YELLOW) L2-P2 (BLUE) RECTIFICATION L1-P2 CIRCUIT (RED) REACTOR L1-P1 RECTIFICATION (BLACK) CIRCUIT REACTOR L2-P1 (WHITE) REACTOR L3-P1 (ORANGE) EVA EXIT TEMP. SENSOR (THERMISTOR) BYPASS EXIT TEMP. SENSOR (THERMISTOR) DEFROST TEMP. SENSOR (THERMISTOR) OUTDOOR PIPE (COND.) TEMP. SENSOR (THERMISTOR) OUTDOOR AIR (OUTLET) TEMP.
  • Page 24: Wh-Mxf12D9E8 (Wh-Mxf12D9E8-1)

    WH-MXF12D9E8 (WH-MXF12D9E8-1)
  • Page 25 L3-L (YELLOW) L3-P2 (YELLOW) L2-P2 (BLUE) RECTIFICATION L1-P2 CIRCUIT (RED) REACTOR L1-P1 RECTIFICATION (BLACK) CIRCUIT REACTOR L2-P1 (WHITE) REACTOR L3-P1 (ORANGE) EVA EXIT TEMP. SENSOR (THERMISTOR) BYPASS EXIT TEMP. SENSOR (THERMISTOR) DEFROST TEMP. SENSOR (THERMISTOR) OUTDOOR PIPE (COND.) TEMP. SENSOR (THERMISTOR) OUTDOOR AIR (OUTLET) TEMP.
  • Page 26: Electronic Circuit Diagram

    9. Electronic Circuit Diagram WH-MXF09D3E8 (WH-MXF09D3E8-1)
  • Page 27 EVA EXIT TEMP. SENSOR (THERMISTOR) L3-L (YELLOW) L3-P2 BYPASS EXIT (YELLOW) TEMP. SENSOR (THERMISTOR) L2-P2 (BLUE) DEFROST TEMP. SENSOR (THERMISTOR) L1-P2 (RED) REACTOR L1-P1 RECTIFICATION (BLACK) CIRCUIT OUTDOOR PIPE (COND.) REACTOR L2-P1 TEMP. SENSOR (THERMISTOR) (WHITE) REACTOR L3-P1 (ORANGE) FUSE3 T3.15A L250V OUTDOOR AIR (OUTLET) TEMP.
  • Page 28: Wh-Mxf12D9E8 (Wh-Mxf12D9E8-1)

    WH-MXF12D9E8 (WH-MXF12D9E8-1)
  • Page 29 EVA EXIT TEMP. SENSOR (THERMISTOR) L3-L (YELLOW) L3-P2 BYPASS EXIT (YELLOW) TEMP. SENSOR (THERMISTOR) L2-P2 (BLUE) DEFROST TEMP. SENSOR (THERMISTOR) L1-P2 (RED) REACTOR L1-P1 RECTIFICATION (BLACK) CIRCUIT OUTDOOR PIPE (COND.) REACTOR L2-P1 TEMP. SENSOR (THERMISTOR) (WHITE) REACTOR L3-P1 (ORANGE) FUSE3 T3.15A L250V OUTDOOR AIR (OUTLET) TEMP.
  • Page 30: Printed Circuit Board

    10. Printed Circuit Board 10.1 Water System 10.1.1 Main Printed Circuit Board...
  • Page 31 10.1.2 Solar Printed Circuit Board (Optional)
  • Page 32: Refrigerant System

    10.2 Refrigerant System 10.2.1 Main Printed Circuit Board CN-DIS CN-TH1 CN-EV2 CN-EV1 CN-TANK CN-HPS CN-PSW1 CN-TH3 CN-HT2 CN-HT1 CN-HOT CN-FM2 CN-FM1...
  • Page 33 10.2.2 Noise Filter Printed Circuit Board...
  • Page 34: Installation Instruction

    11. Installation Instruction Mono bloc Unit Dimension Diagram...
  • Page 35 Main Components...
  • Page 36: Select The Best Location

    11.1 Select The Best Location 11.2 Mono bloc Unit Installation Mono bloc unit will become heavy when filled with Install the Mono bloc unit in outdoor locations only. water. Please install the unit on a strong concrete floor Avoid installations in areas where the ambient and consider the weight of the unit and water.
  • Page 37: Piping Installation

    11.3 Piping Installation WARNING This section is for authorized and licensed electrician / water system installer only. Work behind the front plate secured by screws must only be carried out under supervision of qualified contractor, installation engineer or service person. Please engage a licensed water circuit installer to install this water circuit.
  • Page 38: Connect The Cord And Cable To Mono Bloc Unit

    11.4 Connect The Cord And Cable To Mono bloc Unit (REFER TO WIRING DIAGRAM AT UNIT FOR DETAIL) An isolating device must be connected to the power supply cable (Disconnecting means). Isolating device (Disconnecting means) should have minimum 3.0 mm contact gap. Connect the approved polychloroprene sheathed power supply 1 cord (5 x min 1.5 mm ) and power supply 2 cord (3 x min 1.5 mm...
  • Page 39 Connecting with external device (optional) 1. All connections shall follow to the local national wiring standard. 2. It is strongly recommended to use manufacturer-recommended parts and accessories for installation. 3. Maximum output power of booster heater shall be ≤ 3 kW. Booster Heater cord must be (3 x min 1.5 mm ), of type designation 60245 IEC 57 or heavier.
  • Page 40 11.4.1 Wire Stripping And Connecting Requirement 11.4.2 Connecting Requirement The equipment’s power supply 1 complies with IEC/EN 61000-3-2. The equipment’s power supply 2 complies with IEC/EN 61000-3-2. For power supply 3: (Only applicable for model 12kW, 14kW and 16kW) The equipment’s power supply 3 complies with IEC/EN 61000-3-2. The equipment’s power supply 3 shall be connected to a suitable supply network, with the following maximum permissible system impedance Z = 0.449 Ω...
  • Page 41 Embed an outlet box (JIS C 8336) into the wall. Outlet box may be purchased separately. Medium-sized square outlet box (obtain locally) Part No. DS3744 (Panasonic Co., Ltd.) or equivalent. Secure the remote control lower case to the outlet box with the two accessory screws (3).
  • Page 42 B. If Remote Control Cable Is Exposed Route the remote control cable (2) inside the Install the remote control lower case to the lower case in accordance with the intended wall with the two accessory screws (4). feeding-out direction. (Refer to the illustration Fasten the screws properly until screw head is at below) lower than the rib and reach the base of...
  • Page 43 11.4.3.4 Disposal of Mono bloc Unit Drain Water When a Drain elbow is used, please ensure to follow below: The unit should be placed on a stand which is taller than 50mm. Cover the 8 holes (ø20mm) with Rubber cap (refer to illustration below) Use a tray (field supply) when necessary to dispose the Mono bloc unit drain water.
  • Page 44: Operation And Control

    Operation and Control 12.1 Basic Function Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature shifting.
  • Page 45 Booster heater control - Booster heater turn On and Off follow normal operation. - Booster heater turn ON condition: During startup time (initialization), Booster heater turn ON after DELAY TIMER. When tank temperature lower than HEATER ON TEMP 20 minutes from previous heater off. - Booster heater turn OFF condition: When tank temperature higher than tank set temperature for continuous 15 secs.
  • Page 47 12.1.4 Heat + Tank Mode Operation Setting 1: When Heating priority is set by remote control: 3 ways valve control: 3 ways valve switch to room side during External Room Thermo ON OR Solar 3 ways valve ON OR Tank Thermo OFF time, and switch to tank side at External Room Thermo OFF AND Solar 3 ways valve Heat pump operation control:- During External Room Thermo ON time: (When room thermo ON, heat pump must operate to room side)
  • Page 48 Switch back 3 ways valve to room side, Heat pump and water pump turn OFF, IF External Room Thermo ON back OR Under Solar Priority Set condition: Tank temperature > Tank THERMO OFF TEMP. for continuous 3 minutes OR Solar Valve Under Solar Priority Not Set condition: Tank temperature >...
  • Page 49 Solar 3 way valve: Solar 3 way valve operates follow solar operation specification. * Under solar priority is set condition, when solar 3WV turn ON, booster heater will turn OFF and 3 ways valve switch to room side. * Under solar priority is not set condition, solar 3WV will OFF when heat pump operate to tank side. 2 way valve opens.
  • Page 50 Setting 2: When heating priority is not set by remote control: When Solar Priority is set / not set by remote control: 3 ways valve control: 3 ways valve switch to room side during heating heat-up interval, and switch to tank side during tank heat-up interval.
  • Page 51 - Tank interval will end and start heating interval timer, IF When this condition happen at tank side before case 1 thermo-off. 3WV switch to room side compulsory and continue until complete room interval. Tank interval timer finish AND External Room Thermo ON OR Fulfill above Case 1 of thermo off condition.
  • Page 54 12.1.5 Setting Water Outlet Temperature for Heat Mode The set temperature define the parameters for the outdoor ambient temperature dependent operation of the unit. Where by the internal water setting temperature is determined automatically depending on the outdoor temperature. The colder outdoor temperatures will result in warmer water and vice versa. The user has the possibility to shift up or down the target water temperature by remote control setting.
  • Page 55: Water Pump

    12.1.7 Fan Motor Operation Fan motor is adjusted according to operation condition. It starts when compressor starts operation and it stops 30 seconds after compressor stops operation. 12.2 Water Pump 12.2.1 Water Pump Control Once the indoor unit is ON, the water pump will be ON immediately and no error judgement for 9 minutes. However, during this 9 minutes operation, if there is any abnormality cause at outdoor or malfunction, the compressor should be OFF immediately and restart delay after 3 minutes.
  • Page 56: Pump Down Operation

    12.3 Pump Down Operation Purpose Ensure the pump down operation when relocating or disposing of the unit. The pump down operation will extract all refrigerant from the piping into the mono bloc unit. Pump down operation control: Press the SERVICE S/W for continuous 5 secs to enter Service mode. In service mode, select Sr:01 and press SET S/W to start Pump Down operation.
  • Page 57: Mono Bloc Unit Safety

    12.6 Mono Bloc Unit Safety 12.6.1 Mono Bloc Unit Safety Control When water pump is ON, the system will start checking flow switch status (ON/OFF). If the flow switch ON for 10 seconds, the system will check on the water inlet temperature for 10 seconds. If the water inlet temperature not exceeds 80°C, the water pump shall be continuously running with normal mode.
  • Page 58: Back-Up Heater Control

    12.9 Back-Up Heater Control 12.9.1 Electric Heater Control Normal Heating Mode Heater On condition: a. Heater switch is ON b. After Heatpump thermo ON for [30] mins c. After water pump operate [9] mins d. Outdoor air temperature < Outdoor set temperature for heater e.
  • Page 59: Base Pan Heater Control (Optional)

    Booster heater Turn Off condition: Tank temperature > Tank set temperature + [0°C] for continuous 15 secs When BOOSTER HEATER DELAY TIMER start count after switch from heating heat-up interval to tank heat-up interval * DELAY TIMER can be set by remote control. 12.11 Base Pan Heater Control (Optional) To enable the base pan heater function, pin 3 of SW2 of water system PCB has to be switched from OFF to ON position.
  • Page 60: Sterillization Mode

    12.13 Sterillization Mode Purpose: Boil tank temperature to customer set boiling temperature to operate sterilization. Control start condition: Tank connection set to YES by remote controller Sterilization function selection is YES Sterilization signal received from remote controller by timer. Control stop condition: After boiling timer completed.
  • Page 61: Solar Operation (Optional)

    2. Backup heater anti freeze control: Backup heater turns ON when ALL the below conditions are fulfilled: Water inlet/outlet temp. < 6°C Water pump circulation anti freeze control activated, and water pump ON for 4 minutes Backup heater turns OFF when ANY of the below conditions is fulfilled: Water inlet/outlet temp.
  • Page 62 Stop condition: 3 way valve stops operating when: No power supply to unit OR There is NO operation request from solar pump station OR Tank hot water temp is above solar off upper limit temp 80°C. Heat pump thermo ON and operate to tank side. (during operation ON and tank mode selected).
  • Page 64: External Room Thermostat Control (Optional)

    12.17 External Room Thermostat Control (Optional) Purpose: Better room temperature control to fulfill different temperature request by external room thermostat. Recommended external room thermostat: Maker Characteristic Siemen (REV200) Touch panel Siemen (RAA20) Analog Connection external room thermostat: Wire Connection and thermo characteristic of Siemen REV200: Setting L/L1 (H) Heat Thermo...
  • Page 65: Protection Control

    13. Protection Control 13.1 Protection Control For All Operations 13.1.1 Time Delay Safety Control 1. The compressor will not start for three minutes after stop of operation. 13.1.2 30 Seconds Forced Operation 1. Once the compressor starts operation, it will not stop its operation for 30 seconds. 2.
  • Page 66: Low Pressure Protection Control

    13.1.6 Low Pressure Protection Control Purpose: To protect the system operation. Detection period: After compressor on for 5 minutes. Detection conditions: When detection of Tem above 30°C. Calculation of average evaporation temperature (Tem). Use outdoor low pressure sensor. Tem use the value calculated for discharge temperature setting value After detection: Compressor stops restart again after 3 mins.
  • Page 67: Protection Control For Heating Operation

    13.1.10 Crank Case Heater Control Purpose: - For compressor protection during low outdoor ambient operation (during heating low temperature operation). Control content: a. Trigger heater START condition When the outdoor air temperature is 4°C or below, and discharge temperature is 12°C or below. b.
  • Page 68: Servicing Mode

    14. Servicing Mode 14.1 Test Run 1. Fill up the Tank Unit with water. For details refer to Tank Unit installation instruction and operation instruction. 2. Antifreeze agent must be added into water circuit to prevent freezing of water when outdoor ambient temperatures is low.
  • Page 69: Maintenance Guide

    15. Maintenance Guide In order to ensure optimal performance of the unit, seasonal inspections on the unit, external filter and field wiring have to be carried out at regular intervals. This maintenance should be carried out by authorized dealer. 1. Water pressure Water pressure should not lower than 0.05 MPa (with inspects the pressure gauge).
  • Page 70 5. Reset overload protector Overload Protector serves the safety purpose to prevent the water over heating. When the Overload Protector a trip at high water temperature, take below steps to reset it. Take out OLP Cover. Use a test pen to push the centre button gently in order to reset the Overload protector. Fix the OLP Cover to the original fixing condition.
  • Page 71: Troubleshooting Guide

    16. Troubleshooting Guide 16.1 Refrigeration Cycle System In order to diagnose malfunctions, make sure that there are no electrical problems before inspecting the refrigeration cycle. Such problems include insufficient insulation, problem with the power source, malfunction of a compressor and a fan. The normal pressure of the refrigeration cycle depends on various conditions, the standard values for them are shown in the table on the right.
  • Page 72: Relationship Between The Condition Of The Mono Bloc Unit And Pressure And Electric Current

    16.2 Relationship Between The Condition Of The Mono bloc Unit And Pressure And Electric Current Heating Mode Condition of the Mono bloc Unit Electric current during Low Pressure High Pressure operation Water leakage or insufficient water flow rate in the system Excessive amount of refrigerant Inefficient compression Insufficient refrigerant...
  • Page 73: Breakdown Self Diagnosis Function

    16.3 Breakdown Self Diagnosis Function 16.3.1 Self Diagnosis Function (Three Digits Alphanumeric Code) When abnormality occur during operation, the system will stop operation, and OFF/ON remote control LED will blink and error code will display on the remote control Timer display LCD. Even error code is reset by turning OFF power supply or by pressing ERROR RESET button, if the system abnormality is still un-repaired, system will again stop operation, and OFF/ON remote control LED will again blink.
  • Page 74: Error Codes Table

    16.4 Error Codes Table Diagnosis display Abnormality/Protection control Abnormality Judgement Primary location to verify No abnormality detected — — Indoor/Outdoor capacity unmatched 90s after power supply Indoor/outdoor connection wire Indoor/outdoor PCB Specification and combination table in catalogue Outdoor compressor temperature sensor Continue for 5 sec.
  • Page 75 Diagnosis display Abnormality/Protection control Abnormality Judgement Primary location to verify Outdoor heat exchanger temperature Continue for 5 sec. Outdoor heat exchanger temperature sensor abnormality sensor (defective or disconnected) Outdoor defrost sensor abnormality Continue for 5 sec. Outdoor defrost sensor (defective or disconnected) Indoor water outlet temperature sensor Continue for 5 sec.
  • Page 76: Self-Diagnosis Method

    16.5 Self-diagnosis Method 16.5.1 Connection Capability Rank Abnormality (H12) Malfunction Decision Conditions: During startup operation of heating, the capability rank of indoor checked by the outdoor is used to determine connection capability rank abnormality. Malfunction Caused: Wrong model interconnected. Wrong indoor unit or outdoor unit PCB (main) used. Faulty indoor unit or outdoor unit PCB (main).
  • Page 77 16.5.2 Compressor Tank Temperature Sensor Abnormality (H15) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the compressor tank temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds.
  • Page 78 16.5.3 Indoor Refrigerant Liquid Temperature Sensor Abnormality (H23) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the indoor refrigerant liquid temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty indoor unit PCB (main).
  • Page 79 16.5.4 Compressor Low Pressure Protection (H42) Malfunction Decision Conditions: During operation of heating and after 5 minutes compressor ON, when outdoor pipe temperature below -29°C or above 26°C is detected by the outdoor pipe temperature sensor. Malfunction Caused: Dust accumulation on the outdoor unit heat exchanger. Air short circuit at outdoor unit.
  • Page 80 16.5.5 Water Flow Switch Abnormality (H62) Malfunction Decision Conditions: During operation of heating, the water flow detected by the indoor water flow switch is used to determine water flow error. Malfunction Caused: Faulty water pump. Water leak in system. Faulty connector connection. Faulty water flow switch.
  • Page 81 16.5.6 Outdoor Low Pressure Abnormality (H63) Malfunction Decision Conditions: During operation of heating, when the outdoor low pressure sensor output signal is 0Vdc or 5Vdc. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 4 times in 20 minutes.
  • Page 82 16.5.7 Outdoor High Pressure Abnormality (H64) Malfunction Decision Conditions: During operation of heating, when the outdoor high pressure sensor output signal is 0Vdc or 5Vdc. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 4 times in 20 minutes.
  • Page 83 16.5.8 Indoor Backup Heater OLP Abnormality (H70) Malfunction Decision Conditions: During operation of indoor backup heater, when no power supplies to indoor backup heater or OLP open circuit. Malfunction Caused: Faulty power supply connector connection. Faulty connector connection. Faulty indoor backup heater overload protector (OLP). Faulty indoor unit PCB (main).
  • Page 84 16.5.9 Tank Temperature Sensor Abnormality (H72) Malfunction Decision Conditions: When tank connection is set to ON, the temperatures detected by the tank temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds.
  • Page 85 16.5.10 Indoor-Control Panel Communication Abnormality (H76) Malfunction Decision Conditions: During standby and operation of heating, indoor-remote control error occur. Malfunction Caused: Faulty connector connection. Faulty remote control. Faulty indoor unit PCB (main).
  • Page 86 16.5.11 Indoor/Outdoor Abnormal Communication (H90) Malfunction Decision Conditions: During operation of heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction Caused: Faulty outdoor unit PCB (main). Faulty indoor unit PCB (main). Indoor-outdoor signal transmission error due to wrong wiring.
  • Page 87 16.5.12 Tank Booster Heater OLP Abnormality (H91) Malfunction Decision Conditions: During operation of tank booster heater, and tank booster heater OLP open circuit. Malfunction Caused: Faulty connector connection. Faulty tank booster heater overload protector (OLP). Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 60 seconds.
  • Page 88 16.5.13 Unspecified Voltage between Indoor and Outdoor (H95) Malfunction Decision Conditions: The supply power is detected for its requirement by the indoor/outdoor transmission. Malfunction Caused: Insufficient power supply. Faulty outdoor unit PCB (noise filter/main).
  • Page 89 16.5.14 Outdoor High Pressure Protection (H98) Malfunction Decision Conditions: During operation of heating, when pressure 4.0 MPa and above is detected by outdoor high pressure sensor. Malfunction Caused: Faulty water pump. Insufficient water flow rate in system. Water leak in system. 2/3 way closed.
  • Page 90 16.5.15 Indoor Freeze-up Protection (H99) Malfunction Decision Conditions: During anti-freezing control in cooling operation, when the indoor refrigerant liquid temperature < 0°C. Malfunction Caused: Faulty water pump. Insufficient water flow rate in system. Water leak in system. 2 way valve partially closed. Clogged expansion valve or strainer.
  • Page 91 16.5.16 Outdoor High Pressure Switch Activate (F12) Malfunction Decision Conditions: During operation of heating, when pressure 4.5MPa and above is detected by outdoor high pressure switch. Malfunction Caused: Dust accumulation on the outdoor unit heat exchanger. Air short circuit at outdoor unit. Faulty water pump.
  • Page 92 16.5.17 Compressor Rotation Failure (F14) Malfunction Decision Conditions: A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction Caused: Compressor terminal disconnect. Faulty outdoor unit PCB (main). Faulty compressor. Abnormality Judgment: Continue 4 times in 20 minutes.
  • Page 93 16.5.18 Outdoor Fan Motor (DC Motor) Mechanism Locked (F15) Malfunction Decision Conditions: The rotation speed detected by the Hall IC of the fan motor during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550rpm or < 50rpm). Malfunction Caused: Operation stop due to short circuit inside the fan motor winding.
  • Page 94 16.5.19 Input Over Current Detection (F16) Malfunction Decision Conditions: During operation of heating, when outdoor current above 27.9A is detected by the current transformer (CT) in the outdoor unit PCB. Malfunction Caused: Excessive refrigerant. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 3 times in 20 minutes.
  • Page 95 16.5.20 Compressor Overheating (F20) Malfunction Decision Conditions: During operation of heating, when temperature above 112°C is detected by the compressor tank temperature sensor. Malfunction Caused: Faulty compressor tank temperature sensor. 2/3 way valve closed. Refrigerant shortage (refrigerant leakage). Clogged expansion valve or strainer. Faulty outdoor unit PCB (main).
  • Page 96 16.5.21 IPM Overheating (F22) Malfunction Decision Conditions: During operation of heating, when temperature 95°C is detected by the outdoor IPM temperature sensor. Malfunction Caused: Faulty outdoor unit fan motor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 3 times in 30 minutes.
  • Page 97 16.5.22 Output Over Current Detection (F23) Malfunction Decision Conditions: During operation of heating, when outdoor DC current is above 40.1 ± 5.0A (for: UD07~09CE) OR 44.7 ± 5.0A (for: UD12~16CE) is detected by the IPM DC Peak sensing circuitry in the outdoor unit PCB (main). Malfunction Caused: Faulty outdoor unit PCB (main).
  • Page 98 16.5.23 Refrigeration Cycle Abnormality (F24) Malfunction Decision Conditions: During operation of heating, compressor frequency > Frated. During operation of heating, running current: 0.65A < I < 1.65A. During operation of heating, indoor refrigerant liquid temperature - water inlet temperature < 5°C. Malfunction Caused: Faulty water inlet or indoor refrigerant liquid temperature sensors.
  • Page 99 16.5.24 Four Way Valve Abnormality (F25) Malfunction Decision Conditions: During heating operation, when the indoor pipe temperature of thermostat ON indoor unit < 0°C. Malfunction Caused: Faulty sensor. Faulty connector connection. Faulty outdoor unit PCB (noise filter/main). Faulty four way valve. Abnormality Judgment: Continue 4 times in 30 minutes.
  • Page 100 16.5.25 Outdoor High Pressure Switch Abnormal (F27) Malfunction Decision Conditions: During compressor stop, and outdoor high pressure switch is remain opened. Malfunction Caused: Faulty connector connection. Faulty switch. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 1 minute.
  • Page 101 16.5.26 Outdoor Air Temperature Sensor Abnormality (F36) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds.
  • Page 102 16.5.27 Indoor Water Inlet Temperature Sensor Abnormality (F37) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the indoor water inlet temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty indoor unit PCB (main).
  • Page 103 16.5.28 Outdoor Discharge Pipe Temperature Sensor Abnormality (F40) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main).
  • Page 104 16.5.29 Power Factor Correction (PFC) Abnormality (F41) Malfunction Decision Conditions: During operation of heating, when the PFC protection circuitry in the outdoor unit PCB (main) senses abnormal high DC voltage level. Malfunction Caused: Power supply surge. Compressor windings not uniform. Faulty outdoor unit PCB (main).
  • Page 105 16.5.30 Outdoor Pipe Temperature Sensor Abnormality (F42) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds.
  • Page 106 16.5.31 Outdoor Defrost Temperature Sensor Abnormality (F43) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the outdoor defrost temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds.
  • Page 107 16.5.32 Indoor Water Outlet Temperature Sensor Abnormality (F45) Malfunction Decision Conditions: During startup and operation of heating, the temperatures detected by the indoor water outlet temperature sensor are used to determine sensor errors. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty indoor unit PCB (main).
  • Page 108 16.5.33 Outdoor Current Transformer Open Circuit (F46) Malfunction Decision Conditions: A current transformer (CT) open circuit is detected by checking the compressor running frequency (≥ rated frequency) and CT detected input current (< 0.65A) for continuously 20 seconds. Malfunction Caused: CT defective.
  • Page 109 16.5.34 Cooling High Pressure Overload Protection (F95) Malfunction Decision Conditions: During operation of cooling, when pressure 4.0MPa and above is detected by outdoor high pressure sensor. Malfunction Caused: Dust accumulation in the outdoor unit heat exchanger. Air short circuit at outdoor unit. 2 way valve closed.
  • Page 110: Disassembly And Assembly Instructions

    17. Disassembly and Assembly Instructions WARNING High Voltage are generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding with repair work. Failure to heed this caution may result in electric shocks. WARNING Be sure to switch off all the power supply before performing each of the below action.
  • Page 111: To Remove The Cabinet Rear Plate

    17.3 To Remove The Cabinet Rear Plate 17.4 To Remove Pressure Gauge 17.5 To Remove RCCB...
  • Page 112: To Remove Transformer And Electronic Controller Board

    17.6 To Remove Transformer and Electronic Controller Board Disconnect all connectors of CN-TH2 (WHT), CN-TH1 (WHT), CN-BOOSTER (BLU), CN-OLP2 (WHT), CN-PUMP1 (GRN), CN-RCV (WHT), CN-V3 (GRN), CN-FLOW (YLW), CN-REMOTE (WHT), CN-THERMO (WHT), DATA (RED), G02 (GRN), AC3-L1 (BLK), G01 (GRN), G04 (GRN), AC2-L3 (BLK), HT1-L2 (ORG), HT1-L3 (RED), CN-OLP1 (WHT) and CN-HT (WHT) from the Electronic Controller Board.
  • Page 113: To Remove Flow Switch

    17.8 To Remove Flow Switch When reinstall the water pipe, use grease or water at the joining. 17.9 To Remove Water Pump When reinstall the water pipe, use grease or water at the joining.
  • Page 114: To Remove Bottle Complete

    17.10 To Remove Bottle Complete When reinstall the water pipe, use grease or water at the joining.
  • Page 115: Technical Data

    18. Technical Data 18.1 Operation Characteristics 18.1.1 WH-MXF09D3E8 (WH-MXF09D3E8-1) Heating Characteristics at Different Outdoor Air Temperature Condition Indoor water inlet temperature: 30°C Indoor water outlet temperature: 35°C 14.000 13.500 13.000 12.500 12.000 11.500 11.000 10.500 10.000 9.500 9.000 8.500 -15 -13 -11 Outdoor Air Temperature ( 3.700...
  • Page 116 18.1.2 WH-MXF12D9E8 (WH-MXF12D9E8-1) Heating Characteristics at Different Outdoor Air Temperature Condition Indoor water inlet temperature: 30°C Indoor water outlet temperature: 35°C 14.000 13.500 13.000 12.500 12.000 11.500 11.000 10.500 10.000 9.500 9.000 8.500 -15 -13 -11 Outdoor Air Temperature ( 5.250 4.750 4.250...
  • Page 117: Heating Capacity Table

    18.2 Heating Capacity Table 18.2.1 WH-MXF09D3E8 (WH-MXF09D3E8-1) Water Outdoor Input Input Input Input Input Input Capacity Capacity Capacity Capacity Capacity Capacity Power Power Power Power Power Power 9000 3280 9000 3550 9000 3950 9000 4340 9000 4770 9000 5200 9000...
  • Page 118: Exploded View And Replacement Parts List

    19. Exploded View and Replacement Parts List 19.1 (Refrigerant System)
  • Page 120 Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
  • Page 121 <Model: Refrigerant System> WH-MXF09D3E8 WH-MXF12D9E8 REF. NO. DESCRIPTION & NAME QTY. REMARK (WH-MXF09D3E8-1) (WH-MXF12D9E8-1) BASE PAN ASS’Y CWD52K1276 ← COMPRESSOR 5JD420XBA22 ← BUSHING - COMPRESSOR MOUNT CWH50055 ← NUT-COMPRESSOR MOUNT CWH561049 ← GASKET FOR TERMINAL COVER CWB811017 ← CRANKCASE HEATER CWA341053 ←...
  • Page 122 WH-MXF09D3E8 WH-MXF12D9E8 REF. NO. DESCRIPTION & NAME QTY. REMARK (WH-MXF09D3E8-1) (WH-MXF12D9E8-1) SOUND PROOF MATERIAL CWG302598 ← SOUND PROOF MATERIAL CWG302599 ← ELECTRO MAGNETIC SWITCH K6C2AGA00002 ← ELECTRO MAGNETIC SWITCH K6C4E8A00001 ← REACTOR G0C153J00009 ← PTC THERMISTORS D4DDG1010001 ← CAPACITOR-REACTOR DS441205NPQA ←...
  • Page 123: Water System)

    19.2 (Water System)
  • Page 124 Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
  • Page 125 <Model: Water System> WH-MXF09D3E8 WH-MXF12D9E8 REF. NO. DESCRIPTION & NAME QTY. REMARK (WH-MXF09D3E8-1) (WH-MXF12D9E8-1) BASE PAN ASS’Y CWD52K1242 ← HOT WATER COIL-COMPLETE CWB90C1046 ← RECEIVER CWB141039 ← FLOAT(FLOW SWITCH) CWB601008 ← PUMP CWB532096 ← BOTTLE COMP. CWH90C0033 ← HEATER ASS'Y...

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