Service And Warranty Information - Newfire Cascade Owner's Manual

Do not hang clothing or flammable materials either on or near heater
Allow 45 minutes for the heater to cool down after use before attempting to move your heater.
NEVER USE PETROLEUM BASED FLAMMABLE VAPORS OR LIQUIDS IN OR NEAR HEATER
BURNING REAL WOOD:
This unit is capable of burning real wood. We recommend the use of real wood only when
wood pellets are unavailable. Simply place chunk of wood over burn area. Start fire using
wood pellets and fire gel to help initiate coal bed for chord wood. Use only one chunk of
wood at a time and never overfill the firebox with wood. Be certain wood is dry. Burning
real wood is not as efficient as burning pellets. Therefore if using real wood more often be
certain to cleanout unit by removing all ash content from firebox and burn pot prior to the
next pellet firing.
TEMPERATURE CONTROL:
AFTER USE: Oven temps are regulated by the damper wheel at the front of the heater.
Burning wood pellets and leaving the damper fully open will allow the stoves lowest possible
temp at 325 degrees. Fully closed will bring the temperature up to 525 peak temperature.
You may also dial in between temps based on how much air you allow through the damper.
Elevation, quality of fuel, and ambient temperature will all play important roles in this stoves
operation.

SERVICE AND WARRANTY INFORMATION

To learn how to service and procure parts for worn out, defective or damaged components, please
call us directly for assistance. Warning: Use our original equipment replaced parts only. Use of
unauthorized parts or modification of parts can void warranty and create an unsafe condition.
WARRANTY TERMS:
Subject to the conditions set out below, this product is warranted to the original purchaser to
be free from defects in workmanship and materials for 90 days from the date of purchase. This
warranty does not include the paint and or finish on the heater.
• Satisfactory proof of the purchase date must be furnished at the time of notification of the
defect for any claim under the warranty to be enforceable.
• This warranty covers all parts found defective in workmanship and / or materials during the
warranty period and can be repaired or replaced at the discretion of the manufacture at no
cost to the original purchaser.
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