Reporting Safety Defects - Mercury Tracer 1997 Owner's Manual

Reporting safety defects

If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in
addition to notifying Ford Motor
Company.
If NHTSA receives similar
complaints, it may open an
investigation and if it finds that a
safety defect existing in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Ford Motor
Company.
To contact NHTSA, you may either
call the Auto Safety Hotline
toll-free at 1-800-424-9393
(202-366-0123 in the Washington
D.C. area) or write to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington D. C. 20590
You can also obtain other
information motor vehicle safety
from the hotline.
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