Trouble Shooting - Sharper Image T.E.N.S. Massager with Remote Control Operating Manual

Trouble Shooting

If your device is not operating properly, please check it for the following problems or
conditions.
MALFUNCTION
Stimulation is weak or not
existent
Skin turns red
Skin feels uncomfortable
Device does not turn on
Pads are not sticky
Customer Service
Sharper Image branded items purchased from SharperImage.com include a 1-year
limited warranty. For assistance, please call 1 (877) 210-3449.
.
CAUSE
Are the electrode heads in
. .
close contact with the skin?
Do the electrode heads
touch each other?
Are the wires connected to
the electrode heads and the
main device properly?
Are the batteries dead?
Is treatment time too long?
Are electrode pads dirty?
Do the electrode pads touch
the skin closely?
Batteries installed
correctly?
Are batteries dead?
Pads get deteriorative
SOLUTION
Remove, clean and place
back on the skin.
If so, then separate.
Disconnect, clean and
reconnect all the parts.
Replace the batteries.
Stop and consult your
physician if symptom
lasted.
Clean with damp cloth or
replace.
Remove and place again on
the skin
Remove and install
batteries.
Replace the batteries.
Contact vendor for
replacements.
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