Emergency Call - Mercedes-Benz 2011 GL-Class Operator's Manual

Features
284
G
Warning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
The indicator lamp in the SOS button does
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not come on during the system self-test.
The indicator lamp in Roadside Assistance
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button º does not come on during the
system self-test.
The indicator lamp in Information button
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E does not come on during the system
self-test.
The indicator lamp in the SOS button,
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Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
The message Tele Aid Inoperative or
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Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
USA: Response Center under the number
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866-990-9007
Canada: Customer Service under
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1-888-923-8367

Emergency call

Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
USA: Response Center under
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866-990-9007
Canada: Customer Service under
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1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
current location of the vehicle (as
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determined by the GPS system)
vehicle model
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vehicle color
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vehicle identification number
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A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
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Warning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center