Problems with the engine
Problem
The engine does not
start. The starter motor
can be heard.
The engine does not
start. You cannot hear
the starter motor.
Possible causes/consequences and M Solutions
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
R
X
Turn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.
X
Before the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
X
Pull the Start/Stop button out of the ignition.
X
Use the SmartKey to start the engine, (
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
X
Consult a qualified specialist workshop.
The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (
If the engine does not start despite attempts to jump-start it:
X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X
Try to start the engine again.
If the engine still does not start:
X
Consult a qualified specialist workshop.
Y
page 148) as external
Y
page 325).
Driving
151
Z