Service; Warranty Conditions; After-Sale Service - HT MULTITEST M72 User Manual

7. SERVICE

7.1.

WARRANTY CONDITIONS

This instrument is guaranteed against material or production defects, in accordance with
our general sales conditions. During the warranty period the manufacturer reserves the
right to decide either to repair or replace the product.
Should you need for any reason to return back the instrument for repair or replacement
take prior agreements with the local distributor from whom you bought it. Do not forget to
enclose a report describing the reasons for returning (detected fault). Use only original
packaging. Any damage occurred in transit due to non original packaging will be charged
anyhow to the customer.
The manufacturer will not be responsible for any damage to persons or things.
The warranty doesn't apply to:
• Accessories and batteries (not covered by warranty).
• Repairs made necessary by improper use (including adaptation to particular
applications not foreseen in the instructions manual) or improper combination with
incompatible accessories or equipment.
• Repairs made necessary by improper shipping material causing damages in transit.
• Repairs made necessary by previous attempts for repair carried out by non skilled or
unauthorized personnel.
• Instruments for whatever reason modified by the customer himself without explicit
authorization of our Technical Dept.
The contents of this manual may not be reproduced in any form whatsoever without the
manufacturer's authorization.
Our products are patented and our logotypes registered. We reserve the right to
modify specifications and prices in view of technological improvements or
developments which might be necessary.
7.2.

AFTER-SALE SERVICE

Shouldn't the instrument work properly, before contacting your distributor make sure that
batteries are correctly installed and working, check the test leads and replace them if
necessary. Make sure that your operating procedure corresponds to the one described in
this manual.
Should you need for any reason to return back the instrument for repair or replacement
take prior agreements with the local distributor from whom you bought it. Do not forget to
enclose a report describing the reasons for returning (detected fault). Use only original
packaging. Any damage occurred in transit due to non original packaging will be charged
anyhow to the customer.
The manufacturer will not be responsible for any damage to persons or things.
MULTITEST M72 - M73 - M74 - M75
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