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Hills NVR-CH16 User Manual

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  • Page 1 Network Video Recorder NVR-CH4 NVR-CH8 NVR-CH16 User Manual V1.1...
  • Page 2 User Manual of Network Video Recorder - User Manual For further information, including datasheets, FAQ and technical support please visit: www.hills.com.au/videosecurity...
  • Page 3 User Manual of Network Video Recorder - User Manual Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant compliance: to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Preventive And Cautionary Tips

    User Manual of Network Video Recorder - User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. •...

  • Page 5: Trademarks And Registered Trademarks

    User Manual of Network Video Recorder - User Manual Trademarks and Registered Trademarks • Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. • HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

  • Page 6: Product Key Features

     PAL/NTSC adaptive video inputs.  Each channel supports dual-stream.  Up to 16 network cameras can be connected to NVR-CH16, and 8 network cameras to NVR-CH8 and 4 network cameras to NVR-CH4.  Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
  • Page 7  4 independent PoE network interfaces are provided for NVR-CH4;  8 independent PoE network interfaces are provided for NVR-CH8;  16 independent PoE network interfaces are provided for NVR-CH16.  Independent built-in switch network interfaces are provided.  IPv6 is supported.
  • Page 8 User Manual of Network Video Recorder - User Manual is supported for downloading files.  Remote parameters setup; remote import/export of device parameters.  Remote viewing of the device status, system logs and alarm status.  Remote keyboard operation.  Remote locking and unlocking of control panel and mouse. ...

  • Page 9: Table Of Contents

    User Manual of Network Video Recorder - User Manual TABLE OF CONTENTS Product Key Features ..........................5 Chapter 1 Introduction ..........................11 Front Panel ............................ 11 IR Remote Control Operations ...................... 17 USB Mouse Operation ........................20 Input Method Description ......................21 Rear Panel .............................
  • Page 10 User Manual of Network Video Recorder - User Manual 5.1.7 Playing Back External File ....................74 Auxiliary Functions of Playback ....................74 5.2.1 Playing Back Frame by Frame ..................74 5.2.2 Digital Zoom ........................74 5.2.3 Reverse Playback of Multi-channel .................. 75 Chapter 6 Backup ............................
  • Page 11 User Manual of Network Video Recorder - User Manual 9.3.1 Setting HDD Groups ....................... 121 9.3.2 Setting HDD Property ..................... 121 Configuring Quota Mode......................123 Checking HDD Status ......................... 125 HDD Detection ..........................126 Configuring HDD Error Alarms ....................128 Chapter 10 Camera Settings ........................

  • Page 12: Chapter 1 Introduction

    User Manual of Network Video Recorder - User Manual Chapter 1 Introduction 1.1 Front Panel NVR-4Channel (NVR-CH4) Name Description Power Power indicator turns yellow when system is running. Status indicator blinks red when data is being read from or written Status Status to HDD.
  • Page 13 User Manual of Network Video Recorder - User Manual In PTZ Control mode, it will turn on/off PTZ light and when the image is zoomed in, the key is used to zoom out. Enter numeral “3”; Enter letters “DEF”; 3/DEF/F2 The F2 button is used to change the tab pages.
  • Page 14 User Manual of Network Video Recorder - User Manual Name Function Description are used; The light is out when none of the above conditions are met. ALARM The light is red when there is an alarm occurring. Blinks red when HDD is reading/writing. Tx/Rx Blinks green when network connection is functioning normally.
  • Page 15 Double press the button to switch the main and auxiliary output. Universal Serial Bus (USB) ports for additional devices such as USB Interfaces USB mouse and USB Hard Disk Drive (HDD). NVR-16Channel (NVR-CH16) Name Function Description POWER Turns green when NVR is powered up.
  • Page 16 User Manual of Network Video Recorder - User Manual Name Function Description In playback mode, the Up and Down buttons are used to speed up and slow down record playing, and the Left and Right buttons are used to move the recording 30s forwards or backwards. In the image setting interface, the up and down button can adjust the level bar of the image parameters.
  • Page 17 User Manual of Network Video Recorder - User Manual Name Function Description Enter letters “WXYZ”; Multi-channel display in live view. Enter numeral “0”; Shift the input methods in the editing text field. (Upper and lowercase, alphabet, symbols or numeric input). Double press the button to switch the main and auxiliary output.

  • Page 18: Ir Remote Control Operations

    User Manual of Network Video Recorder - User Manual 1.2 IR Remote Control Operations The NVR may also be controlled with the included IR remote control, shown in Figure 1. 1. Note: Batteries (2×AAA) must be installed before operation. Figure 1. 1 Remote Control The keys on the remote control closely resemble the ones on the front panel.
  • Page 19 User Manual of Network Video Recorder - User Manual Name Description On checkbox fields, pressing the button will check the checkbox. In PTZ Control mode, the button adjusts the iris of the camera. In Playback mode, it can be used to generate video clips for backup. Enter/exit the folder of USB device.
  • Page 20 User Manual of Network Video Recorder - User Manual Name Description In Playback mode, it is used to switch between play and reverse play. PTZ Control Buttons Buttons to adjust the iris, focus and zoom of a PTZ camera. F2 Button Cycle through tab pages.

  • Page 21: Usb Mouse Operation

    User Manual of Network Video Recorder - User Manual 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.

  • Page 22: Input Method Description

    User Manual of Network Video Recorder - User Manual 1.3 Input Method Description Figure 1. 2 Soft Keyboard Description of the buttons on the soft keyboard: Table 1. 3 Description of the Soft Keyboard Icons Icon Description Icon Description English Capital English Numbers Symbols...

  • Page 23: Rear Panel

    User Manual of Network Video Recorder - User Manual 1.4 Rear Panel NVR-4Channel (NVR-CH4) NVR-8Channel (NVR-CH8) Item Description Power Supply 48V DC power supply for NVR-CH4 and AC 100~240V for NVR-CH8. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector.
  • Page 24 User Manual of Network Video Recorder - User Manual NVR-16Channel (NVR-CH16) Item Description LAN Interface 1 network interface AUDIO OUT RCA connector for audio output. LINE IN RCA connector for audio input. HDMI HDMI video output connector. USB 3.0 interface Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).

  • Page 25: Chapter 2 Getting Started

    User Manual of Network Video Recorder - User Manual Chapter 2 Getting Started 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.
  • Page 26 User Manual of Network Video Recorder - User Manual Enter the administrator’s username and password in the dialog box for authentication if required. Click the Yes button. Note: Do not press the button again when the system is shutting down. Rebooting the NVR In the Shutdown menu, you can also reboot the NVR.

  • Page 27: Using The Wizard For Basic Configuration

    User Manual of Network Video Recorder - User Manual 2.2 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 2. Figure 2. 2 Start Wizard Interface Operating the Setup Wizard: 1.
  • Page 28 User Manual of Network Video Recorder - User Manual Figure 2. 4 Date and Time Settings 6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as shown in Figure 2. 5. Figure 2.
  • Page 29 User Manual of Network Video Recorder - User Manual 8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 9. Click Next button. You enter the Adding IP Camera interface. 10. Click Search to find online IP Camera. Select the IP camera to be added, and click the Add button. Figure 2.

  • Page 30: Adding And Connecting The Ip Cameras

    User Manual of Network Video Recorder - User Manual 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 31 User Manual of Network Video Recorder - User Manual information of camera. Delete the IP camera Advanced settings of the camera. 4. To add other IP cameras: 1) Click the Custom Adding button to pop up the Add IP Camera (Custom) interface. Figure 2.

  • Page 32: Editing The Connected Ip Cameras And Configuring Customized Protocols

    User Manual of Network Video Recorder - User Manual Figure 2. 14 IP Camera Management Interface Table 2. 2 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera. The camera is connected; you can The camera is disconnected;...
  • Page 33 User Manual of Network Video Recorder - User Manual Figure 2. 15 Edit the Parameters 2. Click OK to save the settings and exit the editing interface. To edit advanced parameters: Steps: 1. Drag the horizontal scroll bar to the right side and click the icon.

  • Page 34: Editing Ip Cameras Connected To The Poe Or The Built-In Switch Interfaces

    User Manual of Network Video Recorder - User Manual Note: Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].
  • Page 35 User Manual of Network Video Recorder - User Manual Figure 2. 17 List of Connected Cameras Note: The cameras connecting to the PoE interface cannot be deleted in this menu. 2. Click the button, and select the Adding Method in the drop-down list. ...

  • Page 36: Checking The Poe Information

    User Manual of Network Video Recorder - User Manual Figure 2. 19 Edit IP Camera Interface - Manual 2.3.4 Checking the PoE Information Steps: 1. Enter the Camera Management interface. Menu> Camera> Camera 2. Click the PoE Information tab to view the PoE status. Figure 2.

  • Page 37: Chapter 3 Live View

    User Manual of Network Video Recorder - User Manual Chapter 3 Live View 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 38: Operations In Live View Mode

    User Manual of Network Video Recorder - User Manual 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously.

  • Page 39: Quick Setting Toolbar In Live View Mode

    User Manual of Network Video Recorder - User Manual Name Description Output Mode Four modes of output supported, including Standard, Bright, Gentle and Vivid. Note:  The dwell time of the live view configuration must be set before using Start Auto-switch. ...
  • Page 40 User Manual of Network Video Recorder - User Manual Figure 3. 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. Figure 3. 4 Image Settings- Preset You can set the image parameters like brightness, contrast, saturation and hue.
  • Page 41 User Manual of Network Video Recorder - User Manual Figure 3. 5 Image Settings- Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 3. 6 Live View Strategy...

  • Page 42: Adjusting Live View Settings

    User Manual of Network Video Recorder - User Manual 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1.
  • Page 43 User Manual of Network Video Recorder - User Manual to stop it. You can also click button to start live view for all the channels and click to stop all the live view. Click the Apply button to save the setting.

  • Page 44: User Logout

    User Manual of Network Video Recorder - User Manual 3.4 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again. Steps: 1.

  • Page 45: Chapter 4 Recording Settings

    User Manual of Network Video Recorder - User Manual Chapter 4 Recording Settings 4.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1.
  • Page 46 User Manual of Network Video Recorder - User Manual Figure 4. 3 Recording Parameters 2. Parameters Setting for Recording 1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. •...
  • Page 47 User Manual of Network Video Recorder - User Manual Figure 4. 4 Sub-stream Parameters 2) Configure the parameters of the camera. 3) Click Apply to save the settings.

  • Page 48: Configuring Recording Schedule

    User Manual of Network Video Recorder - User Manual 4.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Record Schedule interface. Menu>Record>Schedule 2. Configure Record Schedule Select Record Schedule.
  • Page 49 User Manual of Network Video Recorder - User Manual Figure 4. 7 Edit Schedule III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Note: Up to 8 periods can be configured for each day. And the time periods cannot be overlapped each other.
  • Page 50 User Manual of Network Video Recorder - User Manual Figure 4. 9 Draw the Schedule Descriptions of the color icons are shown in the figure below. Figure 4. 10 Descriptions of the color icons Click the Apply button to validate the settings. 3.

  • Page 51: Configuring Motion Detection Recording

    User Manual of Network Video Recorder - User Manual 4.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 52 User Manual of Network Video Recorder - User Manual Figure 4. 14 Motion Detection Handling 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu.

  • Page 53: Configuring Alarm Triggered Recording

    User Manual of Network Video Recorder - User Manual 4.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm 2. Click Alarm Input tab and set the alarm parameters. Select Alarm Input number and configure alarm parameters.

  • Page 54: Configuring Vca Triggered Recording

    User Manual of Network Video Recorder - User Manual 4.5 Configuring VCA Triggered Recording Purpose: Perform the following steps to set the VCA alarm and trigger recording of related cameras. Steps: 1. Enter VCA Alarm interface of Camera Management and select a camera you want to detect VCA alarm. Menu>...

  • Page 55: Manual Recording

    User Manual of Network Video Recorder - User Manual 4.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording. Steps: 1.

  • Page 56: Configuring Holiday Recording

    User Manual of Network Video Recorder - User Manual 4.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface. Menu >...

  • Page 57: Configuring Redundant Recording

    User Manual of Network Video Recorder - User Manual 4.8 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the recording files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. . Steps: 1.

  • Page 58: Configuring Hdd Group For Recording

    User Manual of Network Video Recorder - User Manual 4.9 Configuring HDD Group for Recording Purpose: You can group the HDDs and save the record files in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD Figure 4. 22 HDD General 2.

  • Page 59: Files Protection

    User Manual of Network Video Recorder - User Manual 4.10 Files Protection Purpose: You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten. Protect file by locking the record files: Steps: 1.
  • Page 60 User Manual of Network Video Recorder - User Manual Figure 4. 26 Unlocking Attention Protect file by setting HDD property to Read-only Steps: 1. Enter HDD setting interface. Menu> HDD Figure 4. 27 HDD General 2. Click to edit the HDD you want to protect. Note: To edit HDD property, you need to set the storage mode of the HDD to Group.

  • Page 61: Chapter 5 Playback

    User Manual of Network Video Recorder - User Manual Chapter 5 Playback 5.1 Playing Back Record Files 5.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Steps: Choose a channel in live view mode using the mouse and click the...
  • Page 62 User Manual of Network Video Recorder - User Manual Pressing numerical buttons will switch playback to the corresponding channels during playback process. 2. Playback management. The toolbar in the bottom part of Playback interface can be used to control playing progress, as shown in Figure 5.

  • Page 63: Playing Back By Time

    User Manual of Network Video Recorder - User Manual Button Operation Button Operation Button Operation Exit Stop Digital Zoom Save the clips Process bar Video type Note: Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate special frames.

  • Page 64: Playing Back By Event Search

    User Manual of Network Video Recorder - User Manual Figure 5. 6 Interface of Playback by Time Figure 5. 7 Toolbar of Playback by Time Note: indicates the start/end time of the record. Table 5. 2 Detailed Explanation of Playback-by-time Interface Button Operation Button...
  • Page 65 User Manual of Network Video Recorder - User Manual Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and motion detection). Steps: 1. Enter the Playback interface. Menu>Playback 2. Select the Event in the drop-down list on the top-left side. 3.
  • Page 66 User Manual of Network Video Recorder - User Manual Figure 5. 9 Search Result Bar 5. Click button to play back the file. You can click the Back button to back to the search interface. Note: Pre-play and post-play can be configured. 6.
  • Page 67 User Manual of Network Video Recorder - User Manual Figure 5. 10 Interface of Playback by Event Figure 5. 11 Toolbar of Playback by Event Table 5. 3 Detailed Explanation of Playback-by-event Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse...

  • Page 68: Playing Back By Tag

    User Manual of Network Video Recorder - User Manual 5.1.4 Playing Back by Tag Purpose: Video tag allows you to record related information like people and location of a certain time point during playback. You are also allowed to use video tag(s) to search for record files and position time point. Before playing back by tag: 1.
  • Page 69 User Manual of Network Video Recorder - User Manual Figure 5. 13 Tag Management Interface Steps: 1. Select the Tag from the drop-down list in the Playback interface. 2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface. Note: You can enter keyword in the textbox to search the tag on your command.
  • Page 70 User Manual of Network Video Recorder - User Manual Figure 5. 15 Interface of Playback by Tag Figure 5. 16 Toolbar of Playback by Tag Table 5. 4 Detailed Explanation of Playback-by-tag Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse...

  • Page 71: Smart Playback

    User Manual of Network Video Recorder - User Manual 5.1.5 Smart Playback Purpose: The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion or VCA information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed.
  • Page 72 User Manual of Network Video Recorder - User Manual Table 5. 5 Detailed Explanation of Smart Playback Button Operation Button Operation Button Operation Pause play / Smart search Stop Play Scaling Process bar up/down the Playback type time line 3. Select a camera in the camera list and select a date in the calendar. 4.

  • Page 73: Playing Back By System Logs

    User Manual of Network Video Recorder - User Manual 5. Click the button to play. Figure 5. 20 Smart Search Result Note: Playback progress bar: use the mouse to click any point of the progress bar to locate specific frames. 5.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs.
  • Page 74 User Manual of Network Video Recorder - User Manual System Log Search Interface 3. Choose a log with record file and click button to enter Playback interface. Note: If there is no record file at the time point of the log, the message box “No result found” will pop up. Result of System Log Search 4.

  • Page 75: Playing Back External File

    User Manual of Network Video Recorder - User Manual 5.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Tag Search interface. Menu>Playback 2. Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list.

  • Page 76: Reverse Playback Of Multi-Channel

    User Manual of Network Video Recorder - User Manual Figure 5. 21 Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 5.2.3 Reverse Playback of Multi-channel Purpose: You can play back record files of multi-channel reversely. Up to 16-ch (with 1280*720 resolution) simultaneous reverse playback is supported;...
  • Page 77 User Manual of Network Video Recorder - User Manual Figure 5. 22 4-ch Synchronous Playback Interface 3. Click to play back the record files reversely.

  • Page 78: Chapter 6 Backup

    User Manual of Network Video Recorder - User Manual Chapter 6 Backup 6.1 Backing up Record Files 6.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button. Note: The time duration of record files on a specified channel cannot exceed one day.

  • Page 79: Backing Up By Normal Video Search

    User Manual of Network Video Recorder - User Manual Stay in the Exporting interface until all record files are exported. 3. Check backup result. Choose the record file in Export interface and click button to check it. Note: The Player player.exe will be exported automatically during record file export. 6.1.2 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB...
  • Page 80 User Manual of Network Video Recorder - User Manual Figure 6. 4 Result of Normal Video Search for Backup 4. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface. Note: If the inserted USB device is not recognized: •...
  • Page 81 User Manual of Network Video Recorder - User Manual Figure 6. 6 Export Finished 5. Check backup result. Choose the record file in Export interface and click button to check it. Note: The Player player.exe will be exported automatically during record file export. Figure 6.
  • Page 82 User Manual of Network Video Recorder - User Manual Figure 6. 9 Result of Normal Video Search for Backup 4. Export. Click Export button and start backup. Note: If the inserted USB writer or SATA writer is not recognized: • Click the Refresh button.

  • Page 83: Backing Up By Event Search

    User Manual of Network Video Recorder - User Manual 5. Check backup result. Choose the record file in Export interface and click button to check it. Note: The Player player.exe will be exported automatically during record file export. 6.1.3 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer) and SATA writer.

  • Page 84: Backing Up Video Clips

    User Manual of Network Video Recorder - User Manual Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface. Note: If the inserted USB device is not recognized: •...
  • Page 85 User Manual of Network Video Recorder - User Manual You may also select video clips to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer) or SATA writer. Steps: 1. Enter Playback interface. Please refer to Chapter 5.1 Playing Back Record Files. 2.
  • Page 86 User Manual of Network Video Recorder - User Manual Figure 6. 16 Export Video Clips Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. Figure 6. 17 Export Finished 5.

  • Page 87: Managing Backup Devices

    User Manual of Network Video Recorder - User Manual 6.2 Managing Backup Devices Management of USB flash drives and USB HDDs Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface. Note: At least one channel shall be selected.
  • Page 88 User Manual of Network Video Recorder - User Manual • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. Figure 6. 20 USB Flash Drive Management Management of USB writers and DVD-R/W 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface.
  • Page 89 User Manual of Network Video Recorder - User Manual Figure 6. 22 Result of Normal Video Search for Backup 3. Backup device management. Click Erase button if you want to erase the files from a re-writable CD/DVD. Note:  There must be a re-writable CD/DVD when you make this operation. ...

  • Page 90: Chapter 7 Alarm Settings

    User Manual of Network Video Recorder - User Manual Chapter 7 Alarm Settings 7.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Figure 7.
  • Page 91 User Manual of Network Video Recorder - User Manual 1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection. 2) Choose one day of a week and up to eight time periods can be set within each day. 3) Click Apply to save the settings Note: Time periods shall not be repeated or overlapped.

  • Page 92: Setting Sensor Alarms

    User Manual of Network Video Recorder - User Manual 7.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 7.
  • Page 93 User Manual of Network Video Recorder - User Manual Figure 7. 6 Set Arming Schedule of Alarm Input Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save the settings.

  • Page 94: Detecting Video Loss Alarm

    User Manual of Network Video Recorder - User Manual 7.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu>...
  • Page 95 User Manual of Network Video Recorder - User Manual Alarm Response Actions). 5. Click the OK button to complete the video loss settings of the channel.

  • Page 96: Detecting Video Tampering Alarm

    User Manual of Network Video Recorder - User Manual 7.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 97 User Manual of Network Video Recorder - User Manual 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter 7.7 Setting Alarm Response Actions). 5. Click the OK button to complete the video tampering settings of the channel.

  • Page 98: Detecting Vca Alarm

    User Manual of Network Video Recorder - User Manual 7.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules.
  • Page 99 User Manual of Network Video Recorder - User Manual Note: Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 100: Handling Exceptions Alarm

    User Manual of Network Video Recorder - User Manual 7.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. •...

  • Page 101: Setting Alarm Response Actions

    User Manual of Network Video Recorder - User Manual 7.7 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email.
  • Page 102 User Manual of Network Video Recorder - User Manual You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected. Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.
  • Page 103 User Manual of Network Video Recorder - User Manual Figure 7. 17 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 104: Triggering Or Clearing Alarm Output Manually

    User Manual of Network Video Recorder - User Manual 7.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.

  • Page 105: Chapter 8 Network Settings

    User Manual of Network Video Recorder - User Manual Chapter 8 Network Settings 8.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu >Configuration>Network 2. Select the General tab. Figure 8.

  • Page 106: Configuring Advanced Settings

    User Manual of Network Video Recorder - User Manual 8.2 Configuring Advanced Settings 8.2.1 Configuring PPPoE Settings Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 8. 2. Figure 8.
  • Page 107 User Manual of Network Video Recorder - User Manual Figure 8. 3 DDNS Settings Interface 3. Check the DDNS checkbox to enable this feature. 4. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull and NO-IP. • IPServer: Enter Server Address for IPServer.

  • Page 108: Configuring Ntp Server

    User Manual of Network Video Recorder - User Manual 2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP website. Figure 8. 7 NO-IP Settings Interface After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information.

  • Page 109: Configuring Snmp

    User Manual of Network Video Recorder - User Manual in a more customized network, NTP software can be used to establish a NTP server used for time synchronization. 8.2.4 Configuring SNMP Purpose: You can use SNMP protocol to get device status and parameters related information. Steps: 1.

  • Page 110: Configuring Multicast

    User Manual of Network Video Recorder - User Manual Figure 8. 10 More Settings Interface 3. Enter Alarm Host IP and Alarm Host Port in the text fields. The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance Software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software.

  • Page 111: Configuring Server And Http Ports

    User Manual of Network Video Recorder - User Manual 2. Select the More Settings tab to enter the More Settings menu, as shown in Figure 8. 10. Figure 8. 12 RTSP Settings Interface 3. Enter the RTSP port in the text field of RTSP Service Port. The default RTSP port is 554, and you can change it according to different requirements.
  • Page 112 User Manual of Network Video Recorder - User Manual Figure 8. 14 Network Settings Interface 3. Click Apply to save the settings. 4. Select the Email tab to enter the Email Settings interface. Figure 8. 15 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.

  • Page 113: Configuring Nat

    User Manual of Network Video Recorder - User Manual 7. You can click Test button to test whether your Email settings work. 8.2.10 Configuring NAT Purpose: Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping.
  • Page 114 User Manual of Network Video Recorder - User Manual port, http port, RTSP port and https port respectively. Note:  You can use the default port No., or change it according to actual requirements.  External Port indicates the port No. for port mapping in the router. ...

  • Page 115: Checking Network Traffic

    User Manual of Network Video Recorder - User Manual Figure 8. 18 External Port Settings Dialog Box 5. Click OK to save the setting for the current port and return to the upper-level menu. 6. Click Apply button to save the settings. 7.
  • Page 116 User Manual of Network Video Recorder - User Manual Figure 8. 20 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

  • Page 117: Configuring Network Detection

    User Manual of Network Video Recorder - User Manual 8.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 8.4.1 Testing Network Delay and Packet Loss Steps: 1.

  • Page 118: Checking The Network Status

    User Manual of Network Video Recorder - User Manual 4. Click Export button to start exporting. After the exporting is complete, click OK to finish the packet export, Note: Up to 1M data can be exported each time. 8.4.3 Checking the Network Status Purpose: You can also check the network status and quick set the network parameters in this interface.

  • Page 119: Checking Network Statistics

    User Manual of Network Video Recorder - User Manual 8.4.4 Checking Network Statistics Purpose: You can check the network status to obtain the real-time information of NVR. Steps: 1. Enter the Network Detection interface. Menu>Maintenance>Net Detect 2. Choose the Network Stat. tab. Figure 8.

  • Page 120: Chapter 9 Hdd Management

    User Manual of Network Video Recorder - User Manual Chapter 9 HDD Management 9.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. Note: A message box pops up when the NVR starts up if there exits any uninitialized HDD. Figure 9.

  • Page 121: Managing Network Hdd

    User Manual of Network Video Recorder - User Manual 9.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Click the Add button to enter the Add NetHDD interface, as shown in Figure 9.

  • Page 122: Managing Hdd Group

    User Manual of Network Video Recorder - User Manual NetHDD will be displayed in the list. Note: If the added NetHDD is uninitialized, please select it and click the Init button for initialization. 9.3 Managing HDD Group 9.3.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups.
  • Page 123 User Manual of Network Video Recorder - User Manual The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the HDD property, please set the storage mode to Group (refer to step1-4 of Chapter Setting HDD Groups ). A HDD can be set to read-only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode.

  • Page 124: Configuring Quota Mode

    User Manual of Network Video Recorder - User Manual 9.4 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2.
  • Page 125 User Manual of Network Video Recorder - User Manual Figure 9. 9 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7.

  • Page 126: Checking Hdd Status

    User Manual of Network Video Recorder - User Manual 9.5 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.

  • Page 127: Hdd Detection

    User Manual of Network Video Recorder - User Manual 9.6 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 128 User Manual of Network Video Recorder - User Manual Figure 9. 13 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection.

  • Page 129: Configuring Hdd Error Alarms

    User Manual of Network Video Recorder - User Manual 9.7 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2.

  • Page 130: Chapter 10 Camera Settings

    User Manual of Network Video Recorder - User Manual Chapter 10 Camera Settings 10.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu >...

  • Page 131: Configuring Privacy Mask

    User Manual of Network Video Recorder - User Manual 10.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1.

  • Page 132: Configuring Video Parameters

    User Manual of Network Video Recorder - User Manual 10.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image Figure 10. 4 Image Settings Interface 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter. 4.

  • Page 133: Chapter 11 Nvr Management And Maintenance

    User Manual of Network Video Recorder - User Manual Chapter 11 NVR Management Maintenance 11.1 Viewing System Information 11.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Device Info tab to enter the Device Information menu to view the device name, model, serial No. , firmware version and encode version, as shown in Figure 11.

  • Page 134: Viewing Alarm Information

    User Manual of Network Video Recorder - User Manual 1. Enter the System Information interface. Menu >Maintenance>System Info 2. Click the Record tab to enter the Record Information menu to view the recording status and parameters of each camera, as shown in Figure 11. 3. Figure 11.

  • Page 135: Viewing Hdd Information

    User Manual of Network Video Recorder - User Manual 11.1.6 Viewing HDD Information Steps: 1. Enter the System Information interface. Menu > Maintenance > System Info 2. Click the HDD tab to enter the HDD Information menu to view the HDD status, free space, property, etc., as shown below.

  • Page 136: Searching & Export Log Files

    User Manual of Network Video Recorder - User Manual 11.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1.
  • Page 137 User Manual of Network Video Recorder - User Manual 5. You can click the button of each log or double click it to view its detailed information, as shown. And you can also click the button to view the related video files if available. Figure 11.
  • Page 138 User Manual of Network Video Recorder - User Manual Menu> Maintenance> Log Information> Log Export 2. Click the Log Export tab. Figure 11. 10 Log Export Interface 3. You can check the checkbox of the HDD. 4. Click the Export button to export all the log files stored in the HDD.

  • Page 139: Importing/Exporting Ip Camera Info

    User Manual of Network Video Recorder - User Manual 11.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

  • Page 140: Importing/Exporting Configuration Files

    User Manual of Network Video Recorder - User Manual 11.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: 1.

  • Page 141: Upgrading System

    User Manual of Network Video Recorder - User Manual 11.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 11.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located. 2.

  • Page 142: Upgrading By Ftp

    User Manual of Network Video Recorder - User Manual 11.5.2 Upgrading by FTP Purpose: Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC. Note: Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required.

  • Page 143: Restoring Default Settings

    User Manual of Network Video Recorder - User Manual 11.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 11. 14 Restore Factory Default 2. Click the OK button to restore the default settings. Note: Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode, default route and server port), all other parameters of the device will be restored to factory default settings.

  • Page 144: Chapter 12 Others

    User Manual of Network Video Recorder - User Manual Chapter 12 Others 12.1 Configuring RS-232 Serial Port Purpose: The RS-232 port can be used in two ways: • Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be configured by using software such as HyperTerminal.

  • Page 145: Configuring General Settings

    User Manual of Network Video Recorder - User Manual 12.2 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface. Menu >Configuration>...

  • Page 146: Configuring Dst Settings

    User Manual of Network Video Recorder - User Manual 12.3 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 12. 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 147: Configuring More Settings For Device Parameters

    User Manual of Network Video Recorder - User Manual 12.4 Configuring More Settings for Device Parameters Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 12. 4 Figure 12.

  • Page 148: Managing User Accounts

    User Manual of Network Video Recorder - User Manual 12.5 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete user and configure user parameters. 12.5.1 Adding a User Steps: 1.
  • Page 149 User Manual of Network Video Recorder - User Manual Figure 12. 7 Added User Listed in User Management Interface 5. Select the user from the list and then click the button to enter the Permission settings interface, as shown in Figure 12.

  • Page 150: Deleting A User

    User Manual of Network Video Recorder - User Manual camera (s). • Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s). • Local Playback: Locally playing back recorded files of the selected camera (s). •...
  • Page 151 User Manual of Network Video Recorder - User Manual Operator and Guest Admin Figure 12. 10 Edit User Interface 4. Edit the corresponding parameters. • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new one in the text field of Password and Confirm.

  • Page 152: Appendix

    User Manual of Network Video Recorder - User Manual Appendix...

  • Page 153: Glossary

    User Manual of Network Video Recorder - User Manual Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 154: Troubleshooting

    User Manual of Network Video Recorder - User Manual Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1.
  • Page 155 User Manual of Network Video Recorder - User Manual Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera. Insufficient bandwidth. Steps 1. Verify the network is connected. 1) Connect the NVR and PC with the RS-232 cable.
  • Page 156 User Manual of Network Video Recorder - User Manual 5. Check if the fault is solved by the step 1 to step 4. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. ...
  • Page 157 User Manual of Network Video Recorder - User Manual 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
  • Page 158 User Manual of Network Video Recorder - User Manual Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera. 2. Verify the setting parameters are correct. Select “Menu >...
  • Page 159 User Manual of Network Video Recorder - User Manual 3. Verify the HDD status is normal. Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be read and written normally. 4.
  • Page 160 User Manual of Network Video Recorder - User Manual For further information, including datasheets, FAQ and technical support please visit: www.hills.com.au/videosecurity...

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