Troubleshooting - Brookstone BIG BLUE UNPLUGGED User Manual

TROUBLESHOOTING

ISSUE
Bluetooth ®
disconnection.
Audio is not clear.
Speaker does not
play audio.
24
SOLUTION
Ensure your device is within 33 feet of
the speaker and reconnect your device
to "Big Blue Unplugged."
Power the speaker off and then
back on.
Adjust your device's equalizer.
Check the speaker or your device's
volume level.
Make sure the speaker is charged.
Power the speaker off and then
back on.
Confirm device is paired to desired
User. Another device in the area
may have auto-paired to the speaker.
Re-pair device to desired user, see
page 11 for pairing instructions.
TROUBLESHOOTING
(CONTINUED)
ISSUE SOLUTION
Can not pair with NFC. Confirm your device has NFC
capability by referring to your
device's owners manual.
Can not put speakers Confirm your device is paired to the
Main speaker. Please refer to page 11
into Pair2 mode.
for pairing instructions.
Confirm there is not a previous device
paired to the Auxiliary speaker.
Confirm both the Main and Auxiliary
speaker are in
Please refer to page 16 for
connection instructions.
Confirm the Auxiliary speaker is not
in device pairing mode (
flashing)
Pair2 connection mode.
Pair2
LED RING
.
25