HP C410 series User Manual page 119

d. Go to C:\Program Files\HP or C:\Program Files\Hewlett-
e. Go to C:\WINDOWS and rename the twain_32 folder to twain_32 old.
3. Turn off programs that run in the background.
To turn off programs that run in the background
a. On the Windows taskbar, click Start.
b. Depending on your operating system, do one of the following:
c. Click the General tab.
d. Click Selective Startup.
e. If there is a check mark next to Load Startup Items, click the check mark to
f.
g. Click Disable all.
h. Click Apply, and then click Close.
i.
j.
4. Run the Disk Cleanup utility to delete temporary files and folders.
To run the Disk Cleanup utility
a. On the Windows taskbar, click Start, click Programs or All Programs, and
b. Click System Tools, and then click Disk Cleanup.
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Packard (for some older products) and delete the Digital Imaging
folder.
NOTE: When the computer is turned on, a software group called the
Terminate and Stay Resident (TSR) programs automatically loads. These
programs activate some of the computer utilities, such as the anti-virus
software, but are not required for the computer to function. Occasionally,
TSR's prevent the HP software from loading so that it does not install properly.
In Windows Vista and Windows XP, use the MSCONFIG utility to prevent TSR
programs and services from starting up.
• In Windows Vista: In Start Search, type MSCONFIG, and then press
Enter.
When the User Account Control dialog box appears, click Continue.
• In Windows XP: Click Run. When the Run dialog box appears, type
MSCONFIG, and then press Enter.
The MSCONFIG utility application appears.
remove it.
Click the Services tab, and select the Hide All Microsoft Services box.
NOTE: If you receive a message stating Access is denied while making
changes, click OK and continue. The message will not prevent you from
making the changes.
Click Restart to apply the changes to the computer during the next restart.
After the computer restarts, the You've used system configuration utility
to make changes to the way windows starts message appears.
Click the check box next to Do not show this message again.
then click Accessories.
The Disk Cleanup analyzes the hard drive and then presents a report with a
list of components to delete.
Setup troubleshooting 117