Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
replacement parts. FSP
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
To locate FSP
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301 or visit www.whirlpool.com.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
WHIRLPOOL CORPORATION MAJOR APPLIANCE
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions
attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter "Whirlpool") will pay for Factory
Specified Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased
or at its sole discretion replace the product. If replaced, the product will be covered by the remaining one-year limited warranty of the
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada
and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada,
this limited warranty does not apply. This limited warranty is effective from the date of original consumer purchase. Proof of original
purchase date is required to obtain service under this limited warranty.
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or
repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is
contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage
results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be
repaired in the home and only in-home service is covered by this warranty.
ASSISTANCE OR SERVICE
replacement parts will fit
ONE YEAR LIMITED WARRANTY
ITEMS EXCLUDED FROM WARRANTY
Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
Kitchen and Appliance Cleaner
Order Part Number W10355010
Gas Grate and Drip Pan Cleaner
Order Part Number 31617
Order Part Number 4396923