Before calling for assistance or service, please check "Troubleshooting" on page 13. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance*
. . .
Call the Whirlpool
in the U.S.A.:
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
If you prefer, write to:
Mr. William Clark
Consumer Assistance Center
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
2. If you need service*
. . .
Whirlpool has a nationwide network of
authorized service companies.
Whirlpool service technkzians
are trained to fulfill the product
warranty and provide after-
warranty service, anywhere in
the United States. To locate the authorized
Whirlpool service company in your area, call
our Consumer Assistance Center telephone
number (see Step 1) or look in your tele-
phone directory Yellow Pages under:
3. If you need
. . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL@
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
4. If you are not satisfied
how the problem
. . .
Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your
'When asking for help or service:
Please provide a detailed description of the problem, your appliance's complete model and
serial numbers, and the purchase date. (See page 2.) This information will help us respond
properly to your request.