Palm m500 Series Handbook page 87

The HotSync Progress dialog box appears and synchronization
begins.
4. Wait for a message on your handheld indicating that the process is
complete.
After the HotSync process is complete, you can remove your
handheld from the cradle.
Tip:
Gently rock your handheld forward in the cradle and then lift
it to remove.
Performing a HotSync operation for the first time:
Macintosh
When you installed Palm Desktop software, you entered a user name.
This user name is the connection between your handheld and your
Macintosh.
The first time you perform a HotSync operation, the Palm Desktop
software does the following:
Adds a user name to your handheld.
Creates a folder for the user name in the Users folder inside the
Palm folder. For example, if you entered Jane Garcia as your user
name, a folder called Jane Garcia is created in the Users folder.
Creates a file named User Data in your user name folder.
Chapter 5 Page 79