Performing A Hard Reset - Palm m500 Series Handbook

Performing a hard reset

With a hard reset, all records and entries stored in your handheld are
erased. Never perform a hard reset unless a soft reset does not solve
your problem.
Note: You can restore any data previously synchronized with your
computer during the next HotSync operation.
To perform a hard reset:
1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tip tool, or the
tip of an unfolded paper clip (or similar object without a sharp tip)
to gently press and release the Reset button.
3. Wait for the Palm™ logo to appear; then release the power button.
4. When a message appears on the handheld screen warning that you
are about to erase all the data stored on your handheld, do one of
the following:
Press the upper half of the scroll button on the front panel of the
handheld to complete the hard reset and display the Digitizer
screen.
Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time are retained.
Formats Preferences and other settings are restored to their
factory default settings.
To restore your data from a Windows computer
after a hard reset:
1. Click the HotSync icon
right corner of the taskbar).
Tip:
You can also click the HotSync command on the Palm
Desktop software menu bar.
2. From the HotSync Manager menu, choose Custom.
Page 218
in the Windows system tray (bottom-
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Maintaining Your Handheld