TYAN B7018Y290D2 Manual page 76

Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for
any product problems. This warranty only covers normal customer use and does
not cover damages incurred during shipping or failure due to the alteration,
misuse, abuse, or improper maintenance of products.
NOTE:
A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You may obtain service by
calling the manufacturer for a Return Merchandise Authorization (RMA)
number. The RMA number should be prominently displayed on the outside of
the shipping carton and the package should be mailed prepaid.
TYAN will pay to have the board shipped back to you.
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TYAN B7018Y290D2 Service Engineer's Manual V1.1
Document No.: D2077-110
76
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