VTech CM18445 Quick Start Manual

Main menu Basic system setup
The > symbol highlights a menu item.
Line mode
You can set each of the four lines to automatically
respond to incoming calls in one of the four
>Directory
possible line modes.
Call history
Ringer setting • General mailbox (Gen MB only): The caller
Console setup
is prompted to leave a message in the general
Line mode
mailbox, which a person at any deskset or
Ans sys setup
handset can review.
Registration
• Auto attendant (Auto att): Caller can
select an extension, leave a message in the
Menu general mailbox or listen to the user-recorded
directory. When the auto attendant directs
Main menu
a call to an extension but it is not answered,
• Directory
the auto attendant prompts the caller to leave
• Call history
a message for that extension or try another
• Ringer setting
extension.
• Console setup
• Announce only (Annc only): The answering
• Line mode
system plays an announcement only and then
the call is dropped.
• Ans sys setup
• Registration • No answer: The system does not respond to
the incoming call. The call rings until the caller
• Music on hold
hangs up.
• COVM
• Date and time Set line mode:
• Speed dial
1. MENU ->
• Dial mode
2. or
• User support
SELECT.
• HDST/SPK
3. or
• Factory reset
SELECT.
Using menus Set date and time:
• Press MENU/ to show the main menu.
SELECT 1. MENU ->
• Press or to scroll through menu items. SELECT.
• Press /SELECT or press /SKIP to select 2. Enter the month, day and year using the
MENU
a highlighted menu item.
dialing keys -> SELECT.
• Press /SELECT to save changes. 3. Enter the hour and minute using the dialing
MENU
keys.
Press CANCEL to cancel an operation, exit the
•
menu display or return to the idle screen. 4. or
Specifications are subject to change without notice.
© 2015 VTech Communications, Inc.
All rights reserved. 04/15. CM18445_QSG_V1.0
Document order number: 96-010499-010-100
Set ring group:
which extensions ring and display the caller ID
information when there is incoming call on a
certain telephone line. By default, all extensions
ring on all lines.
1. MENU -> or
SELECT.
2. or -> Ring group -> SELECT.
3. or to review the ring groups of different
lines -> SELECT.
4. Press the extension number you want to
remove using the dialing keys, or press the
number again to add it back to the ring group
-> SELECT.
Answering system setup
Record announcement:
four 90-second announcements: one for general
mailbox, two for auto attendant and one for
announce only. The auto attendant announcement
should contain instructions for the caller.
1. MENU -> or
SELECT.
2. or -> Gen MB setup, Auto att setup or
Annc only setup -> SELECT.
-> Line mode -> SELECT.
or
3. For general mailbox:
to choose the desired line or all lines ->
Anncment setup -> SELECT.
For auto attendant:
to choose the desired line mode ->
annc or Night time annc -> SELECT.
For announce only:
Anncment setup -> SELECT.
-> User anncment -> SELECT.
4. or
-> Date and time ->
or
• or to choose Change if you have
recorded an announcement before ->
SELECT.
5. SELECT to start recording. Press again to
stop.
6. or -> OK -> SELECT.
to choose the am or pm -> SELECT.
Record directory announcement:
Use this feature to specify
record a list of your system extensions that will
play when the auto attendant answers a call and
the caller presses the # (pound key) twice.
1. MENU -> -> Ans sys setup ->
or
-> Ringer setting -> SELECT.
2. or -> Auto att setup -> SELECT.
-> Record directory -> SELECT.
3. or
• or to choose Change if you have
recorded a directory announcement before
-> SELECT.
4. SELECT to start recording. Press again to stop.
5. or -> OK -> SELECT.
Set number of rings:
You can set the number
of times this console rings before the general
mailbox, auto attendant or announce only mode
You can record up to
picks up a call.
1. MENU -> or -> Ans sys setup ->
SELECT.
2. or -> Gen MB setup, Auto att setup or
Annc only setup -> SELECT twice.
-> Ans sys setup ->
3. or to choose among 2, 3, 4, 5, 6, 7 or Toll
saver -> SELECT.
Message playback
or to choose
1. MAIL BOX -> SELECT.
or to choose Daytime
2. If you have only new or old messages, you
hear the message playback immediately.
or to choose
If you have both new and old messages, press
or to choose New messages or Old
messages -> SELECT.
Telephone operations
Make a call:
Lift the corded handset or press
SPEAKER. To override automatic line
selection, press LINE 1-LINE 4 for the desired
line, then lift the corded handset. Wait for a dial
tone, then enter the telephone number. The
screen displays the elapsed time as you talk.
Answer a call:
Lift the corded handset or press
SPEAKER.
End a call: Place the corded handset on
You can
the telephone base. If you are using the
speakerphone, press SPEAKER to hang up.
twice.
Conference calls
The system can support 6-party conference with
a maximum of four outside calls and two system
extensions (including the initiating party).
1. Make an intercom call with an extension.
2. Make an outside call. The intercom call is
automatically put on hold.
3. Press CONFERENCE at any time to begin the
conference.
-OR-
1. Make or answer an outside call.
2. Make or answer a call using another line, or
make an intercom call with someone. The first
line is automatically put on hold.
3. Press CONFERENCE at any time to begin the
conference.
Intercom calls
INTERCOM -> or to choose a desired
•
extension -> SELECT.
-OR-
• Press the speed dial key assigned with the
desired extension number.
Paging calls
You can broadcast a message to the
speakerphone of any extension deskset or
handset.
1. PAGE -> or to choose a desired
extension, a paging group or All -> SELECT.
2. Press and hold PAGE to broadcast your voice
to the extension(s).
Call recording
While on a call, press MENU twice. .
•
The screen displays -Rec , and the timer starts
counting while recording. The recording ends
when you end the call.
• To stop recording and continue the call, press
MENU twice.
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CM18445
4-Line
Small Business System
Main Console

Quick start guide