Grandstream Networks GVC3200 Administration Manual
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Grandstream Networks GVC3200 Administration Manual

Video conference system for android
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Grandstream Networks, Inc.
TM
GVC3200 Video Conference System for Android
Administration Guide

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Summary of Contents for Grandstream Networks GVC3200

  • Page 1 Grandstream Networks, Inc. GVC3200 Video Conference System for Android Administration Guide...

  • Page 2: Table Of Contents

    FIRMWARE VERSION 1.0.1.5 ......................6 WELCOME ....................7 PRODUCT OVERVIEW ................9 FEATURE HIGHTLIGHTS ........................9 SAFETY COMPLIANCES ........................11 WARRANTY ............................11 GVC3200 LCD SETTINGS ............... 13 ACCOUNT ............................13 ACCOUNTS ..........................13 CODEC ............................14 SYSTEM .............................. 15 LANGUAGE & INPUT........................15 DATE &...
  • Page 3 ACCOUNT ............................ 26 PERIPHERAL ..........................26 NETWORK ........................... 27 SYSTEM ............................27 REMOTE CONTROL ........................28 GVC3200 WEB GUI SETTINGS ............... 29 ACCESSING GVC3200 WEB GUI ...................... 29 SAVING CHANGES ..........................30 DEFINITIONS ............................30 TOOLBAR ............................31 SETTINGS ............................31 SETTINGS/SIP/GENERAL ......................
  • Page 4 REMOTE CONTROL UPGRADE ......................61 FACTORY RESET ..................63 RESET VIA LCD ..........................63 RESET VIA WEB UI ..........................64 RESET VIA RESET HOLE ........................64 EXPERIENCING THE GVC3200 .............. 65 Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 3 of 65...
  • Page 5 Table of Tables GVC3200 Administration Guide Table 1: GVC3200 TECHNICAL SPECIFICATIONS..................9 Table 2: GVC3200 WEB ACCESS ......................31 Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 4 of 65...
  • Page 6 Figure 5: Configure Firmware Server Path ....................60 Figure 6: Factory Reset via LCD ......................... 64 Figure 7: GVC3200 Web UI - Factory Reset ....................64 Figure 8: GVC3200 Web UI - Factory Reset Confirmation ................. 64 Firmware Version 1.0.1.5 GVC3200 Administration Guide...

  • Page 7: Gvc3200 Administration Guide

    CHANGE LOG This section documents significant changes from previous versions of the GVC3200 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.5 ...

  • Page 8: Welcome

    3rd party SIP video conferencing platform - thus offering a great option to expand or implement a 3rd party platform. Additionally, since it is based on Android™ 4.4, the GVC3200 offers full access to all video conferencing apps in the Google Play™ Store — such as Skype®, Skype for Business®, Google Hangouts ™...
  • Page 9 Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 8 of 65...

  • Page 10: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS  GVC3200 runs Android™ 4.4 and offers full access to all video conferencing apps in the Google Play™ Store (such as Skype®, Skype for Business®, Google Hangouts™, etc)  Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD, or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and cross-protocol local conference mixing between SIP and any other Android™...
  • Page 11 English, German, Italian, French, Spanish, Portuguese, Russian, Chinese, Korean, Multi-Language Japanese, and more Upgrade/ Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 10 of 65...

  • Page 12: Safety Compliances

    WARRANTY If GVC3200 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
  • Page 13 This page intentionlly left blank Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 12 of 65...

  • Page 14: Gvc3200 Lcd Settings

    ACCOUNTS  Account Select the account to be configured. The GVC3200 supports up to 3 accounts: a SIP account that the user could configure the registration, an IPVideoTalk Pro account pre-configured on the GVC3200 and a built-in BlueJeans account. ...

  • Page 15: Codec

    Please refer to section SETTINGS/SIP/CODEC for more descriptions of the options below.  Account Select the account to be configured. The GVC3200 supports up to 3 accounts: a SIP account that the user could configure the registration, an IPVideoTalk Pro account pre-configured on the GVC3200 and a built-in BlueJeans account.

  • Page 16: System

    Method” for the user to choose. DATE & TIME  Assign NTP Server Address Assign the URL or IP address of NTP server. GVC3200 will obtain date and time from the server to synchronize date and time with NTP server.  Set Date Manually set the current date for GVC3200, the date configured manually will be erased if GVC3200 is rebooted.

  • Page 17: Power Manager

     Enter Sleep Mode Select the interval before GVC3200 enters sleep mode. If GVC3200 is in idle during this interval, it will enter sleep mode. Once the device enters sleep mode, the display monitor will not have any display and web UI of the device is not available. The available intervals are 1 minute, 5 minutes, 10 minutes, 15 minutes, 30 minutes and 60 minutes.

  • Page 18: Storage

    Configure whether the site name is displayed in bold. The default setting is "Disabled". STORAGE  Enable Media Scanning on SD Once enabled, GVC3200 will automatically scan media files in SD card when SD card is inserted or GVC3200 is powered on.  Enable Media Scanning on USB Once enabled, GVC3200 will automatically scan media files in USB storage device when USB device is inserted of the GVC3200 is powered on.

  • Page 19: Web Access

    Credential Storage - Install from SD Card Install trusted certificates from SD card. If the certificate file is stored in SD card plugged in GVC3200, click on this option and select the certificate file from the SD card directory to install it to GVC3200. ...

  • Page 20: Maintenance

    The default setting is "Disabled". FACTORY RESET  Factory Reset Restore to the factory settings. If check the "Clear the SD card", the GVC3200 will also format the internal SD card storage in the device during factory resetting. Firmware Version 1.0.1.5 GVC3200 Administration Guide...

  • Page 21: Reboot

    Available Devices Display all devices in the search range which have enabled Bluetooth. ETHERNET Click on IPv4 Settings to edit Ethernet settings on GVC3200. By default DHCP is used for the GVC3200 to obtain IP address from LAN network. ...

  • Page 22: Wi-Fi

    Click on the Wi-Fi network SSID and enter authentication information in the prompt. Users could also configure DHCP, Static IP or PPPoE for Wi-Fi by clicking on “Show advanced options” in the prompt. To connect GVC3200 to VPN, click on “Add VPN Profile” and then edit the fields below. ...

  • Page 23: Vlan

    LLDP  LLDP If checked, the GVC3200 will obtain network policy settings such as VLAN and QoS parameters from the switch that has LLDP turned on for the network. The default setting is "Yes".  Layer 3 QoS for SIP Manually configure the Layer 3 QoS parameter for SIP packets.

  • Page 24: Audio

     Picture Mode GVC3200 has 4 built-in scenes for picture display and the user could also choose "Manual" to custom the picture sharpness, contrast, saturation and brightness. When set to "Manual", press the OK key on the remote control to access manual settings on the screen to configure sharpness, contrast, saturation and brightness.

  • Page 25: Peripheral

     Manual focus: Press the yellow shortcut key on the remote control to decrease focal length.  Press the blue shortcut key on the remote control to use automatic focus. The GVC3200 lens will automatically adjust the focus. ----------------------------------------------------------------------------------------------------------- --------------------------------- Note: Certain brightness or objects’...

  • Page 26: Device Manager

    DEVICE MANAGER  Disable Missed Call OLED Indicator If set to "Yes ", when the GVC3200 has a missed call, the OLED on the front panel will not display missed calls. The default setting is "No".  Disable MWI OLED Indicator If set to "Yes ", when the GVC3200 has an unread voice message, the OLED on the front panel will...

  • Page 27: Status

    0 to 32. Usually the same color presented on VGA display device and HDMI display device has obvious difference. The default setting is 16. STATUS GVC3200 Status page lists GVC3200’s account status, peripheral status, network status, system info status, remote control status. ACCOUNT ...

  • Page 28: Network

    MAC Address This is the global unique ID of device.  Address Type Displays how the GVC3200 obtains IP address. It could be DHCP, Static IP or PPPoE.  IP Address IP Address obtained or configured on the GVC3200. ...

  • Page 29: Remote Control

     Android Version Display GVC3200 Android version.  System Version This is the firmware version on the GVC3200. When upgrading firmware, this is the version number to refer to.  Codec Version Display GVC3200 codec version.  Image Signal Process Version Display GVC3200 process version for image signal.

  • Page 30: Gvc3200 Web Gui Settings

    To access GVC3200 Web GUI: Connect the computer to the same network as GVC3200. Make sure GVC3200 is turned on and shows its IP address on OLED display screen. Open a Web browser on your computer. Enter GVC3200’s IP address in the address bar of the browser, e.g.: http://192.168.124.111.

  • Page 31: Saving Changes

    Web page, users must reboot the GVC3200 for the changes to take effect. DEFINITIONS This section describes the options in the GVC3200 Web GUI. As mentioned, you can log in as an administrator or a normal user. ...

  • Page 32: Toolbar

     Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for GVC3200 display will shows DND indication on the top of the screen and all incoming calls will be rejected. ...

  • Page 33: Settings/Sip/General

    SETTINGS/SIP/GENERAL Parameters Descriptions This field indicates whether the account is active. If disabled, the GVC3200 will not Account Active send registration information to SIP server. The default setting is enabled. It is used to configure the name associated with each account to be displayed on the Account Name upper left corner of LCD.
  • Page 34 NAT Traversal symmetric type. If set to “Keep-alive”, the GVC3200 system will send the STUN packets to maintain the connection that is first established during registration of the phone. The “Keep- alive” packets will fool the NAT device into keeping the connection open and this allows the host server to send SIP requests directly to the registered phone.

  • Page 35: Settings/Sip/Sip

    Message Waiting Indication service. GVC3200 system supports both synchronized and non-synchronized MWI. The default setting is "No". It is to set if the GVC3200 system will use the session timer. If it is set to “Yes”, it will Enable Session Timer be added in the SIP INVITE message to notify the server.
  • Page 36 “refresher=uas”. The default setting is "No". It is used to active the session timer feature on the GVC3200 system by force. If it is set to "Yes", the phone will use the session timer even if the remote party does not Force Timer support this feature.
  • Page 37 SIP Messages rejected. The default setting is "No". It is used to set if the GVC3200 system will check the SIP User ID in the Request Check SIP User ID URI of the SIP INVITE message from the remote party. If it doesn't match the for Incoming phone's SIP User ID, the call will be rejected.

  • Page 38: Settings/Sip/Codec

    Check Domain It is used to set if the GVC3200 system will check the domain certificates if TLS/TCP Certificates is used for SIP Transport. The default setting is "No". It is used to configure the certificate for Authentication, and the option "Check Domain Certificate Domain certificates"...
  • Page 39 It is used to set the H.264 image size. It can be selected from the dropdown list.  1080P  720P  4CIF H.264 Image Size  4SIF  VGA The default setting is 1080P. Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 38 of 65...
  • Page 40 The default setting is “No”. Presentation Presentation H.264 It is used to select the H.264 image size from "720P" or "1080P". The default setting is “1080P”. Image Size Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 39 of 65...

  • Page 41: Settings/Sip/Call

    H.264 Image Size = 720p, Video Bit Rate can be set to integer value from 512kbps to 2048kbps It is used to set if the GVC3200 system will enable the SRTP (Secured RTP) mode. It can be selected from dropdown list: ...
  • Page 42 Reject Anonymous If it is set to "Yes", the phone will reject the calls whose SIP INVITE message Call includes Anonymous information in the From header. The default setting is "No". Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 41 of 65...
  • Page 43 Features number unconditionally. The default setting is "No". Refer to the chapter Call Features for more details in the GVC3200 User Guide. It is used to define the expiration timer (in seconds) for the rings with no answer. The Ring Timeout (s) default setting is 60.

  • Page 44: Settings/Network Settings

    IPVideoTalk Pro account and BlueJeans account settings contain General Settings, Codec Settings and Call Settings. Please refer to the above table for the parameters in each page. ----------------------------------------------------------------------------------------------------------------------------- --------------- SETTINGS/NETWORK SETTINGS Network Settings lists Basic Settings, 802.1X, QoS, Proxy and Advanced Settings. Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 43 of 65...
  • Page 45 Internet Service Providers. Vendor Class ID It is used to configure the vendor class ID header in the DHCP request. The default setting is “Grandstream GVC3200”. (Option 60) DHCP Option 120 Enables DHCP Option 120 from local server to override the SIP Server on the Override SIP device when DHCP is used.
  • Page 46 It is used to define the Priority Code Point within a Layer 2 frame header. The valid Layer 2 QoS range from 0 to 7. The Default value is 0 which is equivalent to the Routine class for 802.1p Priority the Class of Service. Proxy Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 45 of 65...

  • Page 47: Settings/Peripheral

    If set to "Yes", the device will always ring internal speaker. The default setting is “No”. Internal ringer It is used disable call waiting feature. If it is checked, the GVC3200 system will reject Disable Call- the second incoming call during an active session without user’s knowledge. But this Waiting missed call record will be saved to remind users.

  • Page 48: Settings/General Settings

    It is used to set if the GVC3200 system will play the DND reminder ringtone for the incoming call if the DND feature is enabled. If it set to “Yes”, the phone will keep Disable DND mute instead of playing a ring splash to indicate an incoming call when DND is Reminder Ring enabled.
  • Page 49 It will enable/disable the GVC3200 system to omit the DTMF digits displaying from DTMF display the LCD screen. The default setting is "No". If set to “Yes”, the Remote Control app can be paired to the GVC3200 via Bluetooth, Disable Remote Control App but it cannot connect to the GVC3200 to perform any operations.

  • Page 50: Settings/Security Settings

    It is used to set if the GVC3200 system will block the SSH port. Disable SSH If it is set to "Yes", the GVC3200 system will block any SSH access to the phone. The default setting is "No". It is used to set which protocol will be used to access the phone‘s Web GUI. It can Access Method be selected from HTTP and HTTPS.

  • Page 51: Maintenance

    Manually upload firmware file from PC to the GVC3200 directly. File to Update It is used to set the upgrading protocols for the GVC3200 system. It can be selected Upgrade Mode from TFTP, HTTP, HTTPS and Manual Upload. If Manual Upload is selected, it can upload the firmware file via the browser.
  • Page 52 Defines the day of the week to check the HTTP/TFTP server for firmware upgrades or configuration files changes. The default setting is “1”. (0-6) It is used to define the GVC3200 system’s rules for automatic upgrade. It can be selected from the following:  Always Check at bootup Firmware Upgrade ...

  • Page 53: Maintenance/Recording

    It is used to set if the GVC3200 system will pop up a notification message before Auto Reboot to upgrading new firmware. If set to "Yes", the phone will automatically start upgrading Upgrade Without after downloading the firmware file. Otherwise, users would need to confirm in the Prompt prompted message on the LCD screen to start upgrading process.

  • Page 54: Maintenance/Troubleshooting

    Format “Yes”. DHCP Option 42 It is used to set if the GVC3200 systems will allow the DHCP offer overrides the NTP server address setting. If it set to “Yes”, the DHCP offer with Option 42 will override Override NTP the GVC3200 system’s NTP server address setting.
  • Page 55 Enter the target host and press "Start" to ping the host address. This can be used to Target Host test the reachability of a host in the network and measure the round-trip time for messages sent from the GVC3200 to the destination host. Traceroute Firmware Version 1.0.1.5...

  • Page 56: Maintenance/Reboot

    The default setting is "Disabled". This option is usually used for development purpose instead of normal usage. MAINTENANCE/REBOOT Users could click on “Reboot” to reboot GVC3200, or click on “Sleep” to go into sleep mode. STATUS The Status page lists Account Status, Peripheral Status, Network Status, System Info and Remote Control status.

  • Page 57: Status/Network Status

    STATUS/NETWORK STATUS Parameters Descriptions MAC Address This is the global unique ID of device. Displays how the GVC3200 obtains IP address. It could be DHCP, Static IP or Address Type PPPoE. IP Address IP Address obtained or configured on the GVC3200.

  • Page 58: Status/Remote Control

    Remote Control The remote control battery status. Battery ----------------------------------------------------------------------------------------------------------------------------- --------------- Note: The remote control status is displayed only when the remote control is paired and connected to the GVC3200. ----------------------------------------------------------------------------------------------------------------------------- --------------- Firmware Version 1.0.1.5 GVC3200 Administration Guide Page 57 of 65...
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  • Page 60: Firmware Update

    ----------------------------------------------------------------------------------------------------------------------------- --------------- MANUAL UPGRADE Download the latest GVC3200 firmware file from the following link and save it in your PC. http://www.grandstream.com/support/firmware On web UI, go to Maintenance ->Upgrade web page to set upgrade mode to "Manual Upload". Click on the "Upload" button in the "Upload Firmware File to Update" entry to select the firmware file to upload.

  • Page 61: Upgrade Via Tftp/Http Server

    1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GVC3200 device to the same LAN segment. 3. Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only"...

  • Page 62: Remote Control Upgrade

    When the GVC3200 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab"...
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  • Page 64: Factory Reset

    FACTORY RESET Users could reset GVC3200 to factory settings via the following ways: Reset via local GUI, via Web page, via the reset hole on the back panel of GVC3200. Factory reset will delete configuration info and syslog info. ----------------------------------------------------------------------------------------------------------------------------- --------------- Warning: 1.

  • Page 65: Reset Via Web Ui

    Figure 8: GVC3200 Web UI - Factory Reset Confirmation RESET VIA RESET HOLE There is a Reset hole on the back panel of GVC3200, use a small pin to hold against the Reset hole for more than 10 seconds to restore factory settings.

  • Page 66: Experiencing The Gvc3200

    EXPERIENCING THE GVC3200 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.

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