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Grandstream Networks GVC3200 Administration Manual

Video conference system for android
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Grandstream Networks, Inc.
GVC3200/GVC3202
TM
Video Conference System for Android
Administration Guide

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Summary of Contents for Grandstream Networks GVC3200

  • Page 1 Grandstream Networks, Inc. GVC3200/GVC3202 Video Conference System for Android Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 4 GNU GPL INFORMATION GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 5: Table Of Contents

    Firmware Version 1.0.1.48 ........................13 Firmware Version 1.0.1.5 ........................13 WELCOME ........................14 PRODUCT OVERVIEW ....................15 Safety Compliances ..........................17 Warranty ............................... 17 GVC3200/GVC3202 LCD SETTINGS ................18 Accounts .............................. 18 General ............................18 Codec ............................19 Call ..............................20 System ..............................20...
  • Page 6 Reboot ............................25 Network ..............................25 Bluetooth ............................25 Ethernet ............................25 IPv4 Settings ..........................25 IPv6 Settings ..........................26 Wi-Fi (GVC3200 Only) ........................26 Proxy ............................. 26 VPN............................... 27 VLAN ............................27 LLDP ............................. 27 802.1X ............................28 Audio ..............................28 Volume ............................
  • Page 7 Account ............................31 Peripheral ............................. 32 Network ............................32 System ............................33 Remote Control ..........................33 GVC3200/GVC3202 WEB GUI SETTINGS ..............34 Accessing GVC3200/GVC3202 Web GUI ................... 34 Saving Changes ........................... 35 Definitions ............................35 Toolbar ..............................36 Settings ..............................37 Settings/SIP/General ........................
  • Page 8 Status/System Info ........................85 Status/Remote Control ......................... 86 FIRMWARE UPDATE ....................87 No Local TFTP/HTTP Servers ......................87 Upgrade GVC3200/GVC3202 via TFTP Server .................. 87 Provisioning and Configuration File Download ..................88 Remote Control Upgrade ........................89 RESCUE MODE ......................90 FACTORY RESET ......................
  • Page 9 Figure 13: Call History - All .......................... 77 Figure 14: Call History - Missed ........................78 Figure 15: GVC3200/GVC3202 Web UI - Video Control ................82 Figure 16: GVC3200 Web UI Status→Peripheral Status................84 Figure 17: GVC3202 Web UI Status→Peripheral Status................84 Figure 18: Configure Firmware Server Path ....................

  • Page 10: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GVC3200/GVC3202 via the device LCD menu and web UI menu to fully manipulate the supported features. The intended audiences of this document are device administrators. To learn the basic functions of the GVC3200/GVC3202, please visit http://www.grandstream.com/support...

  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of the GVC3200/GVC3202 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.64 •...

  • Page 12: Firmware Version 1.0.3.16

    Added ability to choose any configured preset as initial preset in the drop-down menu in addition to “Default” and “Latest Position”. [Camera] • Added H.460.18/19 support for H.323 so that H.323 account on GVC3200/GVC3202 can make IP calling through public Internet. [Settings/H.323/General] P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 13: Firmware Version 1.0.1.58

    Added option “HDMI Color Mode” under LCD settings→Peripheral→HDMI settings. [HDMI Settings] • Added option “Codec Negotiation Priority”. [Codec Negotiation Priority] • Added option “Send SIP Log”. [Send SIP Log] Firmware Version 1.0.1.5 • This is the initial version. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 14: Welcome

    3-way video-conferencing and support for up to 2 Full HD monitors. The GVC3200/GVC3202 eliminates the traditional barriers to video conferencing and sets a new bar for business-class video conferencing solutions by offering industry-leading flexibility, interoperability, system compatibility, application richness and ease of use.

  • Page 15: Product Overview

    Bluetooth Yes, integrated. Bluetooth 4.0 + EDR Video Outputs GVC3200: 3 x HDMI up to 1080p with CEC / GVC3202: 2 x HDMI up to 1080p with CEC Video Input 1 x VGA/1 x HDMI with resolution up to 1080p...
  • Page 16 Bridge SIP calls with any Android VoIP apps such as Skype, Skype for Business, Google Platform Bridging Hangouts and more Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way audio/video conference for GVC3200 and 3-way audio/video conference for GVC3202, Telephony Features downloadable XML phone book, LDAP, call waiting, call history, flexible dial plan, personalized music ringtones, server redundancy &...

  • Page 17: Safety Compliances

    Warranty If GVC3200/GVC3202 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the device is purchased directly from Grandstream, please contact Grandstream Support for an RMA (Return Materials Authorization) number before the product is returned.

  • Page 18: Gvc3200/Gvc3202 Lcd Settings

    GVC3200/GVC3202 LCD SETTINGS GVC3200/GVC3202 LCD MENU provides easy access to the Settings on the device. Most of the settings from Web UI could be configured on the local LCD settings as well. Figure 1: GVC3200/GVC3202 Settings Screen Accounts General •...

  • Page 19: Codec

    Preferred Vocoder Select preferred vocoder for the account to use during the call. Please note the actual codec being used in the call is a negotiation result between the GVC3200/GVC3202 and the remote party. • Use First Matching Vocoder in 200OK SDP Configure whether to use the first matching vocoder in the sent 200OK SDP as the codec.

  • Page 20: Call

    Manually set the current time, the time configured manually will be erased if the device is rebooted. • Use 24-hour Format Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format, 13:00 will be displayed instead of 1:00 pm P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 21: Power Manager

    Configure whether the site name is displayed in bold. The default setting is "Disabled". Storage • Enable Media Scanning on SD Once enabled, GVC3200/GVC3202 will automatically scan media files in SD card when SD card is P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 22: Apps

    Internal Storage Display GVC3200/GVC3202 Internal storage space. • Erase SD Card Clear all data in the internal SD card storage, which can be accessed under GVC3200/GVC3202 LCD menu→Applications→File Manager→Internal Storage. • Unmount SD Card If external SD card is plugged in, unmount the SD card before unplugging the SD card from GVC3200/GVC3202.

  • Page 23: Web Access

    GS market. Please note that Apps from unknown sources may cause security or compatibility issues. • Verify Apps If set to "No", the device may install apps that could harm GVC3200/GVC3202 without warning. The default setting is "Yes". • Credential Storage – Trusted Credentials Display trusted CA certificates.

  • Page 24: Maintenance

    Factory Reset • Factory Reset Restore to the factory settings. If check the "Clear the SD card", the GVC3200/GVC3202 will also format the internal SD card storage in the device during factory resetting. P a g e GVC3200/3202 Administration Guide...

  • Page 25: Reboot

    Network Users can configure Bluetooth, Ethernet, Wi-Fi (GVC3200 only), Proxy, VPN, VLAN, LLDP and 802.1x under Network settings here. Some of the configurations here such as Bluetooth, Wi-Fi (GVC3200 only) and VPN settings are not available in web UI. Bluetooth •...

  • Page 26: Ipv6 Settings

    To visit web UI, enter the IPv6 address in the format of [2001:db8:1:2::3] in web browser. • To configure SIP address, enter the IPv6 address in the format of [2001:db8:1:2::3] for SIP server. Wi-Fi (GVC3200 Only) • Enable/Disable Wi-Fi Enable/disable Wi-Fi. Once enabled, the device will search for available Wi-Fi nearby automatically.

  • Page 27: Vpn

    Bypass proxy for Define the specific URI that the GVC3200/GVC3202 can directly access to without HTTP/HTTPS proxy. If configured, the GVC3200/GVC3202 will bypass the proxy to send the packets to the specified URI here. To connect GVC3200/GVC3202 to VPN, click on “Add VPN Profile” and then edit the fields below.

  • Page 28: 802.1X

    Users can slide left or right to adjust media volume from level 0 to level 15. The default setting is 11. Ringtone • Device Ringtone Select device ringtone from the dropdown list. • Notifications Ringtone Select device notifications ringtone from the dropdown list. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 29: Audio Priority

    ➢ If "Bluetooth" is selected, the connected Bluetooth device will be used for audio input and output. ➢ If "HDMI" is selected, the GVC3200/GVC3202 built-in Mic will be used for audio input while HDMI will be used for audio output.

  • Page 30: Peripheral

    1 to level 16. Slow speed helps positioning precisely, while fast speed helps positioning quickly. • Initial Position Set the initial position of the camera when GVC3200/GVC3202 boots up. ➢ If set to "default", the camera will automatically rotate to the initial position, which means moving to the center.

  • Page 31: Device Manager

    0 to 32. Usually the same color presented on VGA display device and HDMI display device has obvious difference. The default setting is 16. Status The Status page lists GVC3200/GVC3202’s account status, peripheral status, network status, system info status, remote control status. Account •...

  • Page 32: Peripheral

    Peripheral • Zoom Display the current camera zoom, for example 12x Optical Zoom for GVC3200, or 9x Optical Zoom for GVC3202. • VGA IN Display whether VGA Input device is connected or not. • HDMI IN Display whether HDMI input device is connected or not.

  • Page 33: System

    Send “GVC Remote” apk to Bluetooth Device The Bluetooth Remote Control app file can be directly sent to another Android device connected to GVC3200/GVC3202 via Bluetooth. Click on Send to select the Bluetooth device to send to. • Scan QR Code to download the “GVC Remote” apk Scan QR code to download the Bluetooth remote control app to your Android device.

  • Page 34: Gvc3200/Gvc3202 Web Gui Settings

    , etc. Accessing GVC3200/GVC3202 Web GUI The IP addres of GVC3200/GVC3202 is displayed on OLED display screen on the front panel of the device. To access GVC3200/GVC3202 Web GUI: Connect the computer to the same network as GVC3200/GVC3202. Make sure GVC3200/GVC3202 is turned on and shows its IP address on OLED display screen.

  • Page 35: Saving Changes

    GVC3200/GVC3202 for the changes to take effect. Definitions This section describes the options in the GVC3200/GVC3202 Web GUI. As mentioned in the previous section, you can log in as an administrator or a normal user. •...

  • Page 36: Toolbar

    • Turn on/off DND mode. Once enabled, the DND text will turn into red in web UI. The LCD for GVC3200/GVC3202 display will shows DND indication on the top of the screen and all incoming calls will be rejected. •...

  • Page 37: Settings

    Settings The Settings page lists Account, Network Settings, Peripheral, Call Features, General Settings and Security Settings. The GVC3200/GVC3202 supports up to 3 accounts: • One SIP account that the user can register to any SIP platform • One H.323 account that the user can register to any H.323 platform.

  • Page 38: Settings/Sip/Network

    • NAT NO • STUN • Keep-alive NAT Traversal • uPnP • Auto • • TURN If the outbound proxy is configured and used, it can be set to “NAT NO”. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 39: Settings/Sip/Sip

    It is used to set if the device will subscribe voice message service. If it is set to “Yes”, SUBSCRIBE for the device will periodically send SIP SUBSCRIBE message for Message Waiting Indication service. GVC3200/GVC3202 supports both synchronized and non- synchronized MWI. The default setting is “No”. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 40 Responses (1xx). If set to “Yes”, the device will respond to the 1xx response from the remote party. The default setting is “No”. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 41 RTP packets from the IP in the SDP. • Symmetric RTP = Yes, RTP IP Filter = IP Only The device sends RTP packets to the IP:Port where the RTP packets come from P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 42 When the SIP transport protocol is “TLS” and this option is enabled, the certificates in Certification device system and the trusted CA certificates uploaded by the user will be validated. Chain P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 43: Settings/Sip/Codec

    SIP SDP message. The codec option includes “PCMU”, “PCMA”, “Opus”, “G.722”, “G.722.1”, “G.722.1c”. It is used to configure the codec negotiation sequence when the GVC3200/GVC3202 Codec is acted as a callee. If set to “Caller”, the device will negotiate codec by SDP codec Negotiation sequence from the received SIP INVITE message.
  • Page 44 H.264 Image Size • 4SIF • VGA The default setting is 1080P. H.264 Profile It is used to set the H.264 profile type. It can be selected from the dropdown list. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 45 If not, the related media info will be included in re-INVITE packet media info and the BFCP negotiation with some specific servers might be failed. Presentation It is used to select the H.264 image size from "720P" or "1080P". The default setting P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 46 SRTP. If set to "AES 128 bit", it only provides 128-bit cipher suite; if set to "AES 256 bit", it only provides 256-bit cipher suite. The default setting is “AES 128&256 bit”. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 47: Settings/Sip/Call

    It is set to allow answering an incoming call. If it is set to "Yes", the device will Auto-Answer automatically enable the speaker phone to answer all the incoming calls after a short reminding beep. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 48 Enable Call unconditionally. The default setting is "No". Features Refer to the chapter Call Features for more details in the GVC3200/GVC3202 User Guide. It is used to define the expiration timer (in seconds) for the rings with no answer. The Ring Timeout (s) default setting is 60.
  • Page 49 When set to OTHERS, the call forwarding rules can be customized based on following options: Enable busy forward: If set to "Yes", when the device is busy, call will be forwarded to the number P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 50: Settings/Ipvideotalk/General

    Matching Incoming Caller ID rule. If so, the device will play the selected Tone ringtone. Settings/IPVideoTalk/General Parameters Descriptions It is used to indicate whether if the built-in IPVideoTalk account is active. The default Account Active setting is “Enabled”. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 51: Settings/Ipvideotalk/Call

    It is used to define the displayed name shown on the callee side once the Display Name GVC3200/3202 makes an IPVideoTalk call. It is used to set the protocol used to transport the SIP messages. The default setting SIP Transport is “TLS”.

  • Page 52: Settings/H.323/Codec

    H.323 Local Port This defines the local H.323 port used to listen. Default value is 1720. It is used to enable the symmetric RTP mechanism. If set to “Yes”, the GVC3200/3202 Symmetric RTP will use the same socket/port for sending and receiving the RTP messages. The default setting is “No”.

  • Page 53: Settings/H.323/Call

    10 seconds. The timeout interval is 30 seconds and will hang up Enable RTDR the call once timed out. The default setting is “No”. Note: If enabled, it may cause incompatibility issue with certain devices. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 54: Settings/Network Settings

    Internet Service Providers. It is used to configure the vendor class ID header in the DHCP request. The default Vendor Class ID setting is “Grandstream GVC3200” for GVC3200 and “Grandstream GVC3202” for (Option 60) GVC3202.
  • Page 55 It is used to define the Layer 3 packet’s QoS parameter for RTP messages in decimal Layer 3 QoS for pattern. This value is used for IP Precedence, Diff-Serv or MPLS. The default setting Audio is 48 which is equivalent to the DSCP name constant CS6. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 56 SIP User-Agent the model name and 1.0.1.27 is the current firmware version. If configured to “test”, the User-Agent field for SIP message will become test GVC3200 1.0.1.27 where GVC3200 is the model name and 1.0.1.27 is the current firmware version.

  • Page 57: Settings/Peripheral

    Preset 1: The camera moves to the preset 1 after bootup. Preset 1 must be set up before reboot. • Position when power off: After bootup, the camera moves to the latest position before reboot. The default setting is System default position. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 58: Settings/Call Features

    It is used disable call waiting feature. If it is checked, the device will reject the second Disable Call- incoming call during an active session without user’s knowledge. But this missed call Waiting record will be saved to remind users. The default setting is "No". P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 59: Settings/General Settings

    No SIP server is required to make quick IP call. The default setting is "No". Enable Frame It is used to reduce video distortion. If set to "Yes", the GVC3200/3202 will skip the P Skipping in Video frame in lost video packet to decode I frame in the next video packet.
  • Page 60 This parameter must be set to "No" for Direct IP Calling to work. Disable In-call It will enable/disable the device to omit the DTMF digits displaying from the LCD DTMF Display screen. The default setting is "No". P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 61: Settings/Security Settings

    Disable Remote If set to “Yes”, the Remote-Control app can be paired to the GVC3200/GVC3202 via Control App Bluetooth, but it cannot connect to the GVC3200/GVC3202 to perform any operations. Connect The default setting is “No”. Remote Control Configure the sensitivity of the remote-control trackpad. Users can select Slow, Normal Touchpad or Fast.

  • Page 62: Maintenance

    Firmware Upgrade It is used to set the upgrading protocol for the device to retrieve firmware file. It can Mode be selected from TFTP, HTTP and HTTPS. The default setting is HTTPS. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 63 It is used to set if the device authenticates the configuration file before applying it. If it File set to "Yes", the configuration file must include value P1 with device’s administration P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 64 Enter the password to access the HTTP/HTTPS server to download cust file, if file HTTP/HTTPS required by the server. password Use Configurations If selected, the GVC3200/GVC3202 will download the cust file in the same way as of Config File retrieving configuration file, i.e., same server and downloading mode, etc. Server Automatic Upgrade Enables automatic upgrade and provisioning.

  • Page 65: Maintenance/Tr-069

    Sets up the periodic inform interval to send the inform packets to the ACS. Interval (s) Connection Request The username for the ACS to connect to the device. It should match the configuration Username in the ACS. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 66: Maintenance/Recording

    SD card/ USB plugged into the GVC3200/GVC3202. When the recording size exceeds 1.9G, the GVC3200/3202 will create a new file automatically to continue recording. There will be a prompt to indicate the storage space is insufficient if the disk storage is full.

  • Page 67: Maintenance/Time & Language

    It is used to set if the device will allow the DHCP offer overrides the Time Zone setting. Override Time If it set to “Yes”, the DHCP offer with Option 2 will override the device’s time zone Zone Setting setting. The default setting is "No". P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 68: Maintenance/Troubleshooting

    The default setting is not enabled. Note: You can record up to 1 minute audio data. Recording List Choose the existing audio file. Click the "Delete" button on the right to delete this file. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 69 Fill in target host or IP address and click START to view details displayed below. This Target Host will output a list of traversed routers and measure transit delays of packets across the network. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 70: Maintenance/Reboot

    “Shutdown” to turn off the device. Contacts Contacts/Contacts • Contacts Users could use contacts page from GVC320x Web UI→Contacts→Contacts to manage contacts entries. Click on “Add” to add a new contact entry manually. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 71: Table 3: Contacts Parameters

    Enter the phone number of the contact. Specify the category of the email to enter. Category Available options are: Home, Work, Other, Mobile. Email E-mail Enter the email address of the contact entry. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 72: Table 4: Import Contacts Parameters

    Available options: UTF-8, GBK, UTF-16, UTF-32, Big5, Big-HKSCS, Shift-JIS, File Encoding ISO8859-1, ISO8859-15, Windows-1251, EUC-KR Select the file format for phonebook file import. The device supports xml, csv and File Type vcard format. Browse Select the file to import. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 73: Table 5: Export Contacts Parameters

    Select the file format for phonebook file import. The device supports xml, csv and File Type vcard format. Press “Export” button to export the contacts. Export Download Figure 10: Download Contacts P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 74: Table 6: Download Contacts Parameters

    Configure the HTTP/HTTPS password for phone book downloading if it’s required by HTTP/HTTPS Password the server. Press “Download” button to start downloading phonebook immediately. Download • Groups Click on “Add” to add a new group. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 75: Contacts/Schedule

    Specify a name for the group. Group Members Select members of the group. Contacts/Schedule Users could use schedule meetings from GVC320X Web UI→Contacts→Schedule. Click on “Add” to schedule a new conference. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 76: Table 8: Schedule

    GVC320X’s camera will be automatically placed to the preset position. Default is “Not preset set”. Users could repeat the scheduled conference, to repeat the conference depending on the chosen option: Repeat • One-time event P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 77: Contacts/Call History

    Click on Change member to select and add participants to the conference. Contacts/Call History Users could view Call History GVC320X Web UI→Contacts→Call History. Call History → All shows all calls (outgoing, received, missed). Figure 13: Call History - All P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 78: Contacts/Ldap

    It is used to configure the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated LDAP Name name attributes. Attributes Example: cn sn description P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...
  • Page 79 The default setting is "No". Search LDAP For It is used to set if allow the phone system to do LDAP number searching for incoming Incoming Call calls. The default setting is "No". P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 80: Contacts/Broadsoft

    Enables/disables the BroadWorks XSI Enterprise Common features on the Common phone. The name filed is used to name the directory. If it keeps blank, the phone system will use the default name “Enterprise Common” for it. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 81: Device Control

    Move the cursor to one configured preset to preview preset. • Click one preset to apply the preset. • Click the un-configured preset, and adjust via the PTZ control panel on the right, then save the configurations. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 82: Audio Control

    Select device ringtone from the dropdown list. Notification Select device notification ringtone from the dropdown list. Ringtone Select the audio device that the GVC3200/GVC3202 will use for audio input and output during call or playing media. The options are “Auto”, “Bluetooth”, “USB” and “HDMI”. •...
  • Page 83 The USB audio device will be used for audio input and output. • HDMI The audio input comes from the built-in MIC in GVC3200/GVC3202 and the audio output comes from HDMI. The default setting is "Auto". TX gain(dB): The volume that GVC320x sends to other remote parties will be USB External adjusted.

  • Page 84: Status

    Connection status for each interface is displayed with different icons here. The icon in green indicates “Connected” and the icon in grey means “Not Connected”. Figure 16: GVC3200 Web UI Status→Peripheral Status Figure 17: GVC3202 Web UI Status→Peripheral Status P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 85: Status/Network Status

    The type of NAT connection used by the device. Status/System Info Parameters Descriptions Product Model Device model: GVC3200 or GVC3202. Hardware Version Device hardware version. Part Number Device Part Number (PN). Device system version. This is the firmware version on the device. When upgrading System Version firmware, this is the version number to refer to.

  • Page 86: Status/Remote Control

    The remote control battery status. Battery ----------------------------------------------------------------------------------------------------------------------------- --------------- Note: The remote-control status is displayed only when the remote control is paired and connected to the GVC3200/GVC3202. Otherwise, it will be shows as “Unknown”. -------------------------------------------------------------------------------------------------------------------- ------------------------ P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 87: Firmware Update

    Here is the instruction to upgrade GVC3200/GVC3202 via TFTP server: 1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the GVC3200/GVC3202 device to the same LAN segment.

  • Page 88: Provisioning And Configuration File Download

    When the GVC3200/GVC3202 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address device, i.e., "cfg000b820102ab" "cfg000b820102ab.xml".

  • Page 89: Remote Control Upgrade

    The GVC3200/GVC3202 remote control firmware is embedded with GVC3200/GVC3202 firmware. When GVC3200/GVC3202 detects a new firmware version for the connected Bluetooth remote control, a prompt box will pop up on screen to remind users whether to upgrade the remote control. Tap on OK to upgrade, or tap on CANCEL to reject.

  • Page 90: Rescue Mode

    When users power cycle the GVC3200/3202 device during upgrading process, the device can be recovered by the “Rescue Mode”. a. The Rescue Mode will be triggered on next rebooting when users power cycle the GVC3200/3202 device during upgrading process as the figure shows below: Figure 19: Rescue Mode b.

  • Page 91: Figure 21: Rescue Mode - Network Disconnected

    Internet Settings in the device to upgrade the GVC320x device. Figure 22: Rescue Mode – Manual 3. Select “Reboot”. If users select “Reboot” option, the GVC320x device will enter “Rescue Mode” again. P a g e GVC3200/3202 Administration Guide Version 1.0.3.64...

  • Page 92: Factory Reset

    If users lose all parameters or records, Grandstream will not take responsibility for the damage or loss. 2. After factory reset, the remote control will not be paired to GVC3200/GVC3202 anymore. Please go to GVC3200/GVC3202 LCD settings→Network→Bluetooth, select the menu button on the upper right and click "Search New Devices".

  • Page 93: Reset Via Web Ui

    Reset via Reset Pin Hole There is a Reset pin hole on the back panel of GVC3200/GVC3202. To reset the device, use a small pin to hold against the Reset pin hole for more than 10 seconds to restore to factory settings.

  • Page 94: Experiencing The Gvc3200/Gvc3202

    EXPERIENCING THE GVC3200/GVC3202 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum answers to your general questions.

This manual is also suitable for:

Gvc3202

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