Jam Problems ................................................................................................118
Basic Printer Problems ...............................................................................................119
Printing Problems........................................................................................................120
Print Quality Problems ................................................................................................121
Pitched Color Dots .........................................................................................123
Vertical Blanks ...............................................................................................123
Mottle .............................................................................................................124
Ghosting .........................................................................................................124
Fog .................................................................................................................125
Bead-Carry-Out (BCO)...................................................................................125
Auger Mark.....................................................................................................126
Determining Values ........................................................................................131
Entering Values ..............................................................................................132
Wireless Problems ......................................................................................................133
Wi-Fi Direct Problems .................................................................................................134
Other Problem.............................................................................................................136
Contacting Service......................................................................................................137
Getting Help ................................................................................................................138
Non-Genuine Mode.....................................................................................................139
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Maintenance ........................................................................................... 140
Cleaning the Printer ....................................................................................................141
Overview ........................................................................................................146
Ordering Supplies .......................................................................................................150
Consumables .................................................................................................150
Recycling Supplies.........................................................................................150
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Contents