PRESONUS RM32AI Owner's Manual page 67

6 Resources
6.2 Troubleshooting
No Output on the Solo Bus While Monitoring
Can't Hear Main Mix in Headphones
Main Fader Doesn't Control Mix Level
• Verify that the Cue button is enabled (lit) in the Phones
Monitor area on the RM-series mixer's front panel.
• In the Global Settings view of UC Surface, check the following settings:
- Verify that the Cue Source setting in the Global
Settings view of UC Surface is set to Solo.
- Verify that the Solo Level setting in the Global Settings
view of UC Surface is set to a reasonable level.
• Verify that the Phones level knob on the mixer front
panel is raised to a comfortable level.
Verify that the Main button is enabled (lit) in the Phones area on the RM-series
mixer's front panel and that the Phones level knob is set to a sufficient level.
Verify that your monitors are connected to the Main outputs on the
front panel of your RM-series mixer, not to any of the Mix outputs.
StudioLive™ RM-Series Mixers
Owner's Manual
63