Troubleshooting - DeLonghi ECAM22.360 Instructions For Use Manual

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM
The coffee is not hot.
The coffee is weak or not
creamy enough.
The coffee is delivered too
slowly or in drops.
Coffee does not come out of
one or both of the spouts.
The milk does not come out of
the milk spout.
The milk contains large
bubbles and squirts out of the
milk spout or there is little
froth.
The appliance does not come
on.
The infuser cannot be
extracted
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because 2/3 minutes have elapsed
since the last coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The spouts are blocked.
The milk container lid is dirty.
The milk is not cold enough or is not semi-skimmed.
The froth adjustment dial is incorrectly adjusted.
The milk container lid or froth adjustment dial are dirty
The hot water/steam nozzle is dirty
It is not plugged into the mains socket.
The main switch (A8) is not turned on.
The appliance has not been turned off correctly
SOLUTION
Warm the cups by rinsing them with hot water. (N.B. you can
use the hot water function).
Before making coffee, heat the infuser by pressing the
button.
Set a high coffee temperature in the menu.
Turn the grinding adjustment dial one click anticlockwise towards
"1" while the coffee mill is in operation (fig. 8).
Continue one click at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees (see the section:
"Adjusting the coffee mill" on page 11).
Use pre-ground coffee for espresso machines only.
Turn the grinding adjustment dial one click clockwise towards "7"
while the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees (see the section:
"Adjusting the coffee mill" on page 11).
Clean the spouts with a toothpick.
Clean the milk container lid as described in the section "Cleaning
the milk container".
Use skimmed or semi-skimmed milk at refrigerator temperature
(about 5° C).
If the result is not as you wished, try changing brand of milk.
Adjust following the instructions in the section "Making cappuccino
and milk based drinks".
Clean the milk container lid and dial as described in the section
"Cleaning the milk container".
Clean the nozzle as described in the section "Cleaning the hot wa-
ter/steam nozzle".
Plug into the mains socket.
Press the main switch (fig. 1).
Turn the appliance off by pressing the
19
button (page 9)