DeLonghi PrimaDonna Elite; ECAM65055 - Espresso Machine Manual

DeLonghi PrimaDonna Elite; ECAM65055 - Espresso Machine Manual

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Table of Contents
Contents
DeLonghi PrimaDonna Elite; ECAM65055 - Espresso Machine Manual

INTRODUCTION

Letters in brackets

The letters in brackets refer to the legend in the description of the appliance.

Troubleshooting and repairs

In the event of problems, first try and resolve them by reading the information given in sections "DISPLAYED MESSAGES" and "Troubleshooting".
If this does not resolve the problem or you require further information, you should consult Customer Services by calling the number given on the annexed "Customer Service" sheet. If your country is not among those listed on the sheet, call the number given in the warranty If repairs are required, contact De'Longhi Customer Services only. The addresses are given in the warranty certificate provided with the machine.

Download the App!

A number of functions can be controlled remotely using the De'Longhi Coffee Link App.
In the App, you can also find information, tips and curious facts about the world of coffee, together with information on your machine at your fingertips.

www.apple.com

play.google.com

This symbol highlights the functions you can control or consult using the App.
You can also create up to 6 new beverages and save them in your appliance.

warning Please note:
Check compatible devices on "compatibledevices.delonghi.com".

DESCRIPTION

Description of the appliance

Description of the appliance

A1. Beans container lid
A2. Pre-ground coffee funnel lid
A3. Beans container
A4. Pre-ground coffee funnel
A5. Grinding adjustment dial
A6. Cup warmer shelf
A7. button: to turn the appliance on and off (standby)
A8. Brewing unit (adjustable height)
A9. Hot water and steam connection nozzle
A10. Coffee grounds container
A11. Cup tray
A12. Drip tray water level indicator
A13. Drip tray grille
A14. Drip tray
A15. Water tank lid
A16. Water tank
A17. Water softener filter housing
A18. Infuser door
A19. Infuser
A20. Power cord
A21. Main switch (ON/OFF)

Description of the homepage (main screen)

Description of the homepage (main screen)

B1. Display
B2. Selection arrows
B3. Beverage selection menu (other than directly selected beverages): CAPPUCCINO+, FLAT WHITE, CAPPUCCINO MIX, ESPRESSO MACCHIATO, HOT WATER, 2X ESPRESSO, STEAM;
B4. Customizable profiles (see"Memorizing your personal profile")
B5. Selected strength
B6. : menu to customize the beverages settings
B7. Standard or Custom strength/quantity
B8. : appliance settings menu
B9. Selected quantity

Directly selected beverages:
B10. CAPPUCCINO
B11. LATTE MACCHIATO
B12. LATTE
B13. HOT MILK
B14. ESPRESSO
B15. COFFEE
B16. LONG
B17. DOPPIO+

Description of the accessories

Description of the accessories

C1. "Total Hardness Test" indicator paper
C2. Pre-ground coffee measuring spoon
C3. Descaler
C4. Water softener filter (certain models only)
C5. Cleaning brush
C6. Hot water/steam spout
C7. Spout release button

Description of the milk container

D1. Froth adjustment and CLEAN dial
D2. Milk container lid D3. Milk container
D4. Milk intake tube
D5. Frothed milk spout (adjustable)

BEFORE USE

Checking the appliance

After removing the packaging, make sure the product is complete and undamaged and that all accessories are present. Do not use the appliance if it is visibly damaged. Contact De'Longhi Customer Services.

Installing the appliance


When you install the appliance, you should respect the following safety warnings:

  • The appliance gives off heat. After positioning the appliance on the worktop, leave a space of at least 1.5 in /3 cm between the surfaces of the appliance and the side and rear walls and at least 6 in /15 cm above the coffee maker.
  • Water penetrating the coffee machine could cause damage. Do not place the appliance near taps or sinks.
  • The appliance could be damaged if the water it contains freezes. Do not install the appliance in a room where the temperature could drop below freezing point.
  • Arrange the power cord in such a way that it cannot be damaged by sharp edges or contact with hot surfaces (e.g. electric hot plates).

Connecting the appliance


Check that the mains power supply voltage corresponds to that indicated on the rating plate on the bottom of the appliance.
If the power socket does not match the plug on the appliance, have the socket replaced with a suitable type by a qualified electrician.

Setting up the appliance

warning Please note!

  • Coffee has been used to factory test the appliance and it is therefore completely normal for there to be traces of coffee in the grinder. The machine is, however, guaranteed to be new.
  • You should customize water hardness as soon as possible following the instructions in section "Setting water hardness".
  1. Connect the appliance to the mains electricity supply (fig. 1).

    fig. 1

    Make sure the main switch (A21) at the back of the appliance is pressed (fig. 2);

    fig. 2
  2. "SELECT LANGUAGE": Press the selection arrow (B2) corresponding to the required language;
    Follow the instructions indicated on the appliance display:
  3. "FILL TANK WITH FRESH WATER": remove the water tank (A16) (fig. 3),

    fig. 3

    open the lid (A15) (fig. 4),

    fig. 4

    fill to the MAX line with fresh water (fig. 5),

    fig. 5

    close the lid and put the tank back in the appliance (fig. 6);

    fig. 6
  4. "INSERT WATER SPOUT": Check that the hot water/steam spout (C6) is inserted on the connection nozzle (A9) (fig. 7)
    INSERT WATER SPOUT
    fig. 7

    and place a container holding a minimum of 3.38 floz / 100 ml underneath (fig. 8);

    fig. 8
  5. "WATER CIRCUIT EMPTY PRESS OK TO START" appears on the display;
  6. Press the "" button to confirm. The appliance delivers hot water from the hot water spout (fig. 8) then goes off automatically.

The coffee machine is now ready for normal use.

warning Please note!

  • The first time you use the coffee maker, you need to make 4-5 cups of coffee or 4-5 cappuccinos before it starts to give satisfactory results.
  • The first time you use the machine, the water circuit is empty and the appliance could be very noisy. The noise becomes less as the circuit fills.
  • When making the first 5-6 cappuccinos, it is normal to hear the noise of boiling water. After this, the noise becomes less.
  • To improve the performance of your appliance, we recommend installing a water softener filter (C4) as described in section "Water softener filter". If your model is not provided with a filter, you can purchase one on delonghi. com.

TURNING THE APPLIANCE ON

warning Please note!
Before turning the appliance on, make sure the main switch (A21) is pressed (fig. 2).

Each time the appliance is turned on, it performs an automatic preheat and rinse cycle which cannot be interrupted. The appliance is ready for use only after completion of this cycle.


During rinsing, a little hot water comes out of the brewing unit (A8) and is collected in the drip tray (A14) underneath. Avoid contact with splashes of water.

  • To turn the appliance on, press the button (A7-fig. 9). The message "HEATING UP UNDERWAY PLEASE WAIT" appears on the display.

    fig. 9
  • When heating is complete, the message changes to: "RINSING UNDERWAY, HOT WATER FROM SPOUTS". As well as heating the boiler, this also heats the internal circuits by circulating hot water.

The appliance is at temperature when the main screen (homepage) appears.

TURNING THE APPLIANCE OFF

Whenever the coffee machine is turned off after being used to make coffee, it performs an automatic rinse cycle.


During rinsing, a little hot water flows from the brewing unit (A8). Avoid contact with splashes of water.

  • To turn the appliance off, press the button (A7) (fig.9).
  • The message "TURNING OFF UNDERWAY, PLEASE WAIT" is displayed, then the appliance performs a rinse cycle and goes off (standby).

warning Please note!
If you will not be using the appliance for some time, unplug from the mains socket:

  • first turn the appliance off by pressing the button (fig. 9);
  • release the main switch (A21) at the back of the appliance (fig. 2).


Never press the main switch while the appliance is on.

Rinsing


Use this function to deliver hot water from the brewing unit (A8) and hot water/steam spout (C6), if inserted, to clean and heat the appliance's internal circuit.
Place a container with a minimum capacity of 3.38 floz /100ml under the coffee and hot water spouts (fig. 8).

To enable the function, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Press the selection arrow corresponding to "RINSING";

    Do not leave the appliance unattended while hot water is being delivered.
  3. After a few seconds, hot water is delivered first from the brewing unit, then from the hot water/steam spout (if inserted) to clean and heat the appliance's internal circuit. "RINSING UNDERWAY, HOT WATER FROM SPOUTS" appears on the display, together with a progress bar which fills gradually as preparation proceeds;
  4. To interrupt rinsing, press the selection arrow corresponding to "STOP" or wait for rinsing to stop automatically.

warning Please note!

  • If the appliance is not used for more than 3-4 days, when switched on again, we strongly recommend performing 2/3 rinses before use;
  • After cleaning, it is normal for the coffee grounds container (A10) to contain water.

Descaling


For instructions on descaling, see section "Descaling".

Water filter


For instructions on how to install the filter (C4), see section "Water softener filter".

Beverages settings


In this section, you can consult your customised settings and, if you wish, reset the default values for each beverage.

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " BEVERAGES SETTINGS" appears on the display;
  3. The values for the first beverage appear on the display;
  4. The reference user profile is highlighted on the display. The values are displayed on vertical bars. The default value is indicated by the symbol, while the current value is highlighted by the solid part of the vertical bar;
  5. To go back to the settings menu, press the selection arrow corresponding to " ESC". To scroll through and display the beverages, press the selection arrow corresponding to "NEXT>";
  6. To reset the default values for the beverage displayed, press the selection arrow corresponding to " RESET";
  7. "CONFIRM RESET?": to confirm press the selection arrow corresponding to "" (to cancel, press the selection arrow corresponding to " ESC");
  8. "DEFAULT VALUES SET": press "".

The beverage has been reset to the default values. Proceed with the other beverages or go back to the homepage by pressing the arrow corresponding to " ESC" twice.

warning Please note!

  • To change the beverages in another profile, go back to the homepage, select the required profile (B11) and repeat the procedure.
  • To reset all the beverages in the profile to the default values, see section "Default values ".

Adjust time


To adjust the time on the display (B1), proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " SET TIME" appears on the display;
  3. Press the selection arrow corresponding to " SET TIME": The time setting panel appears on the display;
  4. Adjust the time by pressing the selection arrows corresponding to (increase) or (decrease) for the hours (H) and minutes (MIN);
  5. To confirm, press the selection arrow corresponding to "" (to cancel, press the selection arrow corresponding to " ESC") and press the selection arrow corresponding to " ESC" to go back to the homepage.

The time is now set.

Auto-start


You can set the auto-start time in order to have the appliance ready at a certain time (for example in the morning) so you can make coffee immediately.

warning Please note!
To enable this function, the time must already be set correctly (see section "Adjust time ").

To enable auto-start, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " AUTO-START" appears on the display;
  3. Press the selection arrow corresponding to " AUTO-START". Disable (or enable) the function by pressing the selection arrow corresponding to (or );
  4. Press the selection arrow corresponding to " SET TIME". The time setting panel appears on the display (B1);
  5. Adjust the time by pressing the selection arrows corresponding to (increase) or (decrease) for the hours (H) and minutes (MIN);
  6. To confirm, press the selection arrow corresponding to " ";
  7. Press the selection arrow corresponding to " ESC" twice to go back to the homepage.

The auto-start time is now set and the corresponding symbol is displayed to indicate that the function has been enabled.

warning Please note!
When the appliance is turned off using the main switch (A21), the auto-start setting (if enabled) is lost.

Auto-off (standby)


Auto-off can be set so that the appliance goes off after 15 or 30 minutes, or 1, 2 or 3 hours. To programme Auto-off, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " AUTO-OFF" appears on the display;
  3. Press the selection arrow corresponding to " AUTO-OFF";
  4. Select the required time interval by pressing the selection arrows corresponding to (increase) or (decrease);
  5. To confirm, press the selection arrow corresponding to " ";
  6. Press the selection arrow corresponding to " ESC" to go back to the homepage.

Auto-off is now programmed.

Cup warmer

To warm the cups before making coffee, you can enable the cup warmer (A6) and rest the cups on the shelf.

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " CUP WARMER" appears on the display;
  3. Press the selection arrow corresponding to "CUP WARMER" to disable ( ) or enable () the function.
  4. Press the selection arrow corresponding to " ESC" to go back to the homepage.

Energy saving


Use this function to enable or disable energy saving. When enabled, the function reduces energy consumption in compliance with European regulations.

To disable or enable "Energy Saving", proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " ENERGY SAVING" appears on the display;
  3. Press the selection arrow corresponding to "ENERGY SAVING" to disable ( ) or enable ( ) the function.
  4. Press the selection arrow corresponding to " ESC" to go back to the homepage.

The corresponding symbol appears on the display alongside the time to indicate that the function has been enabled.

Coffee temperature


To modify the temperature of the water used to make the coffee, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " COFFEE TEMPERATURE" appears on the display;
  3. Press the selection arrow corresponding to " COFFEE TEMPERATURE". The selectable values appear on the display (B1) (the current value is underlined);
  4. Press the selection arrow corresponding to the value you want to set (LOW, MEDIUM, HIGH, MAXIMUM);
  5. Press the selection arrow corresponding to " ESC" twice to go back to the homepage.

Water hardness


For instructions on setting water hardness, see section "Setting water hardness".

Selecting the language


To modify the language of the display (B1), proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " SET LANGUAGE" appears on the display;
  3. Press the selection arrow corresponding to " SET LANGUAGE";
  4. Press the selection arrow corresponding to the language required (press the selection arrow corresponding to "NEXT>" to display all the languages available);
  5. Press the selection arrow corresponding to " ESC" twice to go back to the homepage.

Beep


This enables or disables the beep emitted by the machine each time an icon is pressed or an accessory is inserted/removed. To disable or enable the beep, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " BEEP" appears on the display;
  3. Press the selection arrow corresponding to "BEEP" to disable ( ) or enable () the function;
  4. Press the selection arrow corresponding to " ESC" to go back to the homepage.

Cup light


This function enables or disables the cup lighting. The lights come on each time a coffee or milk-based beverage is made and during each rinsing cycle.

To disable or enable this function, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until "CUP LIGHTING" appears on the display;
  3. Press the selection arrow corresponding to "cup lighting" to DISABLE ( ) or enable () the function;
  4. Press the selection arrow corresponding to " ESC" to go back to the homepage.

Bluetooth


This function enables or disables the protection PIN to connect to the appliance from a device.

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " BLUETOOTH" appears on the display;
  3. Press the selection arrow corresponding to " BLUETOOTH". The serial number of the machine (19 digits) and a 4 digit number (PIN) appear on the display (B1);
  4. Press the selection arrow to disable ( ) or enable () the request for the PIN when you connect via the APP;
  5. Press the selection arrow corresponding to " ESC" twice to go back to the homepage.

During connection operations, the PIN required to connect to the App appears on the display.
You are recommended to customize the PIN directly from the APP.

warning Please note!
The serial number of the appliance, visible in the "Bluetooth" function, enables it to be identified unambiguously when an association is created with the APP.

Default values


This resets all menu settings and programmed quantities back to the default values (with the exception of the language which remains as set).

To reset the default values, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " DEFAULT VALUES" appears on the display;
  3. "RESET DEFAULT VALUES?": to confirm press the selection arrow corresponding to "" (to cancel, press the selection arrow corresponding to " ESC");
  4. "DEFAULT VALUES SET": press the selection arrow corresponding to "" to confirm;
  5. Press the selection arrow corresponding to " ESC" to go back to the homepage.

Statistics


This displays statistics relating to the machine. To display the statistics, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " STATISTICS" appears on the display;
  3. Press the selection arrow corresponding to " STATISTICS" and check all the statistics by scrolling through the items using the selection arrow corresponding to "NEXT>";
  4. Press " ESC" twice to go back to the homepage.

MAKING COFFEE

Making coffee using coffee beans


Do not use caramelized or candied coffee beans as they could stick to the coffee grinder and make it unusable.

  1. Fill the container (A3) (fig. 10) with coffee beans;

    fig. 10
  2. Place a cup under the brewing unit (A8);
  3. Lower the spouts as near as possible to the cup (fig. 11). This makes a creamier coffee;

    fig. 11
  4. Then select your required coffee:
    • ESPRESSO (B14)
    • COFFEE (B15)
    • LONG (B16)
    • DOPPIO+ (B17);
  5. Preparation begins. An image of the selected beverage appears on the display (B1) together with a progress bar which gradually fills as preparation progresses.

warning Please note:

  • You can prepare 2 cups of ESPRESSO coffee at the same time by pressing " 2X" (the image is displayed for a few seconds whenever you start preparing 1 ESPRESSO) or selecting "2X ESPRESSO" from the beverage selection menu (B3);
  • While the machine is making coffee, delivery can be interrupted at any moment by pressing the selection arrow (B2) corresponding to "STOP".
  • As soon as delivery has ended, to increase the quantity of coffee in the cup, just press the selection arrow (B2) corresponding to "EXTRA". When the required quantity is reached, press the selection arrow corresponding to " STOP".

Once the coffee has been made, the appliance is ready to make the next beverage.

warning Please note!

  • Various alarm messages could be displayed while using the appliance (FILL TANK, EMPTY GROUNDS CONTAINER, ETC.). Their meaning is explained in section "DISPLAYED MESSAGES".
  • For hotter coffee, see section " Tips for a hotter coffee".
  • If the coffee is delivered a drop at a time, too weak and not creamy enough or too cold, read the tips in section "Adjusting the coffee grinder" and section "Troubleshooting".
  • Preparation of each coffee can be customized (see sections "Customizing the beverages" and "Memorizing your personal profile").

Selecting the coffee strength

From the homepage, select the required coffee strength by pressing the selection arrow (B2) corresponding to "STRENGTH" (B5):

(see "Making coffee using pre-ground coffee")
EXTRA LIGHT
LIGHT
MEDIUM
STRONG
X-STRONG
Custom (if programmed) / Standard

Selecting the coffee quantity

From the homepage, select the required quantity of coffee in the cup by pressing the selection arrow (B2) corresponding to "QUANTITY" (B9):

SMALL SIZE
MEDIUM SIZE
LARGE SIZE
EXTRA-LARGE SIZE
Custom quantity (if programmed) / Standard quantity

Making coffee using pre-ground coffee

  • Never add pre-ground coffee when the machine is off or it could spread through the inside of the machine and dirty it. This could damage the appliance.
  • Never use more than 1 level measuring scoop (C2) or it could dirty the inside of the coffee machine or block the funnel (A4).

warning Please note!
If you use pre-ground coffee, you can only make one cup of coffee at a time.

  1. Press the selection arrow (B2) corresponding to "STRENGTH" (B5) until "" (pre-ground) appears on the display (B1).
  2. Open the pre-ground coffee funnel lid (A2).
  3. Make sure the funnel (A4) is not blocked, then add one level measuring scoop of pre-ground coffee (fig. 12).

    fig. 12
  4. Place a cup under the brewing unit (A8) (fig. 12).
  5. Then select your required coffee:
    • ESPRESSO (B14)
    • COFFEE (B15)
    • LONG (B16)
  6. Preparation begins. An image of the selected beverage appears on the display, together with a progress bar which gradually fills as preparation proceeds.

warning Please note:

  • While the machine is making coffee, delivery can be interrupted at any moment by pressing the selection arrow (B2) corresponding to "STOP".
  • As soon as delivery has ended, to increase the quantity of coffee in the cup, just press the selection arrow (B2) corresponding to "EXTRA". When the required quantity is reached, press the selection arrow corresponding to " STOP".

Once the coffee has been made, the appliance is ready to make the next beverage.


Making LONG coffee:
Halfway through preparation, the message "ADD PRE-GROUND COFFEE" is displayed. Add one level measuring spoon of preground coffee and press the selection arrow corresponding to "".

warning Please note!

  • Various alarm messages could be displayed while using the appliance (FILL TANK, EMPTY GROUNDS CONTAINER, ETC.). Their meaning is explained in section "DISPLAYED MESSAGES"
  • For hotter coffee, see section "Tips for a hotter coffee".
  • If "Energy Saving" mode is active, you may have to wait a few seconds before the first coffee is delivered.

Adjusting the coffee grinder

The coffee grinder is set by default to prepare coffee correctly and should not require regulating initially.
However, if after making the first few coffees you find that the coffee is either too weak and not creamy enough or delivery is too slow (a drop at a time), this can be corrected by adjusting the grinding adjustment dial (A5 - fig. 13).
Adjusting the coffee grinder
fig. 13

warning Please note!
The grinding adjustment dial must only be turned when the coffee grinder is in operation during the initial phase of coffee preparation.


If the coffee is delivered too slowly or not at all, turn one click clockwise towards 7. For fuller bodied creamier coffee, turn one click counterclockwise towards 1 (do not turn more than one click at a time otherwise the coffee could be delivereda drop at a time).
These adjustments will only be evident after at least 2 cups of coffee have been delivered. If this adjustment does not obtain the desired result, turn the dial another click.

Tips for a hotter coffee

For hotter coffee, you should:

  • perform a rinse cycle by selecting the "Rinsing" function in the settings menu (section "Rinsing ");
  • warm the cups with hot water using the hot water function (see section "Delivering hot water");
  • increase the coffee temperature in the settings menu (B8) (see section "Coffee temperature ").

MAKING CAPPUCCINOS AND MILK-BASED

COFFEES

warning Please note!

  • To avoid milk with poor froth or large bubbles, always clean the milk container lid (D2) and hot water connection nozzle (A9) as described in sections "Cleaning the milk container after use", "Cleaning the milk container" and "Cleaning the hot water/steam connection nozzle".

Filling and attaching the milk container

  1. Remove the lid (D2) (fig. 14);

    fig. 14
  2. Fill the milk container (D3) with a sufficient quantity of milk, not exceeding the MAX level marked on the container (fig. 15).

    fig. 15

    Each mark on the side of the container corresponds to about 3.38 floz /100 ml of milk;
    warning Please note!
    • For a denser more even froth, you must use skimmed or partially skimmed milk at refrigerator temperature (about 41°F/5°C).
    • If "Energy Saving" mode is enabled, you may have to wait a few seconds before the beverage is delivered.
  3. Make sure the milk intake tube (D4) is correctly inserted in the bottom of the milk container lid (fig. 16);

    fig. 16
  4. Place the lid back on the milk container;
  5. If present, extract the hot water/steam spout (C6) by pressing the release button (C7) (fig. 17);

    fig. 17
  6. Attach the milk container (D) to the connection nozzle (A9) (fig. 18) and push as far as it will go. The machine emits a beep (if the beep function is enabled);

    fig. 18
  7. Place a sufficiently large cup under the brewing unit (A8) and frothed milk spout (D5). Adjust the length of the milk spout. To move it nearer the cup, simply pull it downwards (fig. 19).

    fig. 19
  8. Follow the instructions below for each function.

Adjusting the amount of froth

Turn the froth adjustment dial (D1) to adjust the amount of froth on the milk delivered while making cappuccinos and milk-based coffees.

Dial position Description Recommended for...
NO FROTH HOT MILK (not frothed) / LATTE
MIN. FROTH LATTE MACCHIATO / FLAT WHITE
MAX. FROTH CAPPUCCINO / CAPPUCCI- NO+ / CAPPUCCINO MIX / ESPRESSO MACCHIATO / HOT MILK (frothed)

Making cappuccino and milk-based coffees automatically

  1. Fill the milk container (D) and attach it as described above.
  2. Select the required beverage:

Directly selected beverages:

  • CAPPUCCINO (B10)
  • LATTE MACCHIATO (B11)
  • LATTE (B12)
  • HOT MILK (B13)

Selectable from the beverage selection menu (B3):

  • CAPPUCCINO+
  • ESPRESSO MACCHIATO
  • FLAT WHITE
  • CAPPUCCINO MIX
  1. A message on the display (B1) instructs you to turn the froth adjustment dial (D1) according to the froth required by the original recipe. Turn the dial on the milk container lid (D2) and confirm the selection by pressing the selection arrow (B2) corresponding to " ".
  2. After a few seconds, preparation begins automatically and an image of the selected beverage appears on the display, together with a progress bar which gradually fills as preparation progresses.

warningPlease note: general indications when preparing all milkbased beverages

  • " ESC": press to interrupt preparation completely and go back to the homepage.
  • "STOP ": press to interrupt milk or coffee delivery and move on to the next delivery (if applicable) to complete the beverage.
  • At the end of delivery, to increase the quantity of milk or coffee in the cup, press EXTRA ".
  • Preparation of each coffee can be customized (see sections "Customizing the beverages" and "Memorizing your personal profile").
  • Do not leave the milk container out of the refrigerator for long periods. The warmer the milk (41°F/ 5°C is ideal), the poorer the quality of froth produced.

Once the coffee has been made, the appliance is ready to make the next beverage.

Cleaning the milk container after use


When cleaning the internal tubes of the milk container, a little hot water and steam leak out of the frothed milk spout (D5).
Avoid contact with splashes of water.
Each time you use a milk function, "TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION" appears on the display and the milk frother lid must be cleaned:

  1. Leave the milk container (D) in the machine (you do not need to empty it);
  2. Place a cup or other container under the frothed milk spout (fig. 21);

    fig. 21
  3. Turn the froth adjustment dial (D1) to "CLEAN" (fig. 20).

    fig. 20

    "CLEANING UNDERWAY RECIPIENT UNDER SPOUT" appears on the display (B1) together with a bar which gradually fills as cleaning progresses. Cleaning stops automatically;
  4. Turn the dial back to one of the froth selections;
  5. Remove the milk container and always clean the steam connection nozzle (A9) with a sponge (fig. 22).

    fig. 22

warning Please note!

  • To prepare a number of cappuccinos or milk-based coffees, clean the milk container after you have prepared the last beverage only. To proceed with making the next beverages, press "ESC". When the "CLEAN" message is displayed.
  • If you do not clean the milk container, the symbol appears on the display to remind you that it needs cleaning.
  • The milk container can be kept in the refrigerator.
  • In some cases, before cleaning you must wait for the appliance to heat up.

DELIVERING HOT WATER


Do not leave the appliance unattended while hot water is being delivered.

  1. Make sure the hot water/steam spout (C6) is attached correctly to the hot water/steam connection nozzle (A9);
  2. Place a container under the spout (as close as possible to avoid splashes);
  3. Press the selection arrow (B2) corresponding to the " " symbol (B3) to enter the menu;
  4. Press the selection arrow (B2) corresponding to the "NEXT>" symbol to display "HOT WATER";
  5. Press the selection arrow corresponding to "HOT WATER". The corresponding image appears on the display (B1), together with a progress bar which fills gradually as preparation proceeds;
  6. The machine delivers hot water, then delivery stops automatically. To interrupt hot water delivery manually, press the selection arrow corresponding to "STOP" icon again.

warning Please note!

  • If "Energy Saving" mode is active, you may have to wait a few seconds before hot water is delivered.
  • Preparation of each coffee can be customized (see sections "Customizing the beverages "and "Memorizing your personal profile").

STEAM DELIVERY


Do not leave the appliance unattended while steam is being delivered.

  1. Make sure the hot water/steam spout (C6) is attached correctly to the hot water/steam connection nozzle (A9);
  2. Fill a container with the liquid to be heated or frothed and immerse the hot water/steam spout in the liquid;
  3. Press the selection arrow (B2) corresponding to the " " symbol (B3) to enter the menu;
  4. Press the selection arrow (B2) corresponding to the "NEXT>" symbol to display "STEAM";
  5. Press the selection arrow corresponding to " STEAM". The corresponding image appears on the display (B1), together with a progress bar which fills gradually as preparation proceeds and after a few seconds, steam to heat the liquid is delivered from the cappuccino maker;
  6. When the required temperature or froth level is obtained, interrupt steam delivery by pressing the selection arrow corresponding to "STOP ".


Always stop steam delivery before extracting the container containing the liquid to avoid burns from splashes.

warning Please note!
If "Energy Saving" mode is active, you may have to wait a few seconds before the hot water is delivered.

Tips for using steam to froth milk

  • When choosing the size of the container, bear in mind that the liquid doubles or triples in volume.
  • For a richer denser froth, use skimmed or partially skimmed milk at refrigerator temperature (about 41°F/ 5°C).
  • For a creamier froth, rotate the container with slow movements in an upward direction.
  • To avoid milk with poor froth or large bubbles, always clean the spout (C6) as described in the following section.

Cleaning the hot water/steam spout after use

Always clean the hot water/steam spout (C6) after use to avoid the build-up of milk residues and prevent it from clogging.

  1. Place a container under the hot water/steam spout and deliver a little water (see section "Delivering hot water"). To interrupt hot water delivery manually, press the selection arrow corresponding to "STOP".
  2. Wait a few minutes for the hot water/steam spout to cool down, then extract (fig. 17) by pressing the release button (C7). Hold the spout with one hand and with the other, turn the cappuccino maker and pull it downwards (fig. 23).

    fig. 23
  3. Also remove the steam connection nozzle by pulling it downwards (fig. 24).

    fig. 24
  4. Check the hole in the connection nozzle is not blocked. If necessary, clean using a toothpick.
  5. Wash all parts of the spout thoroughly with a sponge and warm water.
  6. Insert the connection nozzle and cappuccino maker on the spout by pushing them upwards and turning them clockwise until they are attached.

CUSTOMIZING THE BEVERAGES

The strength (when required) and quantity of the drinks can be customized.

  1. Make sure the profile (B4) for which you want to customize the beverage is selected. You can select "MY" beverages for each of the 6 profiles;
  2. From the homepage, press the selection arrow (B2) corresponding to " " (B6);
  3. Select the beverage you want to customize (a directly selected beverage or from the beverages selection menu - B3) to enter the customizing screen. The corresponding accessories must be inserted;
  4. (Beverages with coffee only) "CHOOSE COFFEE STRENGTH": Select the required strength by pressing the selection arrows corresponding to "-" or "+" and press the selection arrow corresponding to "";
  5. "COFFEE QUANTITY, STOP TO SAVE": Preparation begins and the appliance displays the quantity customizing screen in the form of a vertical bar. The star alongside the bar represents the current quantity.
  6. When the quantity reaches the minimum quantity you can set, "STOP" appears on the display (B1).
  7. When the required quantity is reached, press "STOP".
  8. "SAVE NEW SETTINGS?": Press the selection arrow corresponding to " " to save (or the selection arrow corresponding to " ESC" to cancel).

The appliance confirms if the values have been saved or not (depending on the previous selection). Press the selection arrow corresponding to "".
The appliance goes back to the homepage.

warning Please note!

  • Cappuccinos and milk-based coffees: the coffee strength is saved first, followed by the quantity of first milk, then coffee;
  • Hot water: the appliance delivers hot water. Press the selection arrow (B2) corresponding to "STOP" to save the required quantity.
  • You can also customize the beverages by connecting with the DeLonghi Coffee Link App.
  • Press " ESC" to exit programming. The values will not be saved.

Beverage quantity table

Beverage Standard quantity Programmable quantity
ESPRESSO 1.35 fl oz/ 40 ml 0.68 - 6.09 fl oz/ 20-180 ml
LONG 5.41 fl oz/ 160 ml 3.89 - 8.45 fl oz/ 115-250 ml
COFFEE 6.08 fl oz/ 180 ml 3.38 - 8.11 fl oz/ 100-240 ml
DOPPIO+ 4.06 fl oz/ 120 ml 2.70 - 6.09 fl oz/ 80-180 ml
HOT WATER 8.45 fl oz/ 250 ml 0.68 - 15.55 fl oz/ 20-460 ml

MEMORIZING YOUR PERSONAL PROFILE

The appliance allows you to memorise 6 different profiles, each associated with a different icon.
The customized "MY" beverages "STRENGTH" and "QUANTITY" values are saved in each profile (see section "Customizing the beverages "). The order in which all the beverages are displayed is based on the frequency of selection.
To select or enter a profile, press on the profile currently in use (B4), press the selection arrow (B2) corresponding to the "NEXT>" symbol until the required profile is displayed, then press on the profile.

warning Please note!

  • " GST" (GUEST) profile: select this profile to deliver beverages with the default settings. The function is not active.
  • You can rename your personal profile by connecting with the DeLonghi Coffee Link App (only the first three characters will be displayed).

To customize the profile icon, proceed as follows:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until "CUSTOMIZE PROFILE" appears on the display;
  3. Press the selection arrow corresponding to "CUSTOMIZE PROFILE";
  4. Press the selection arrow corresponding to the icon you want to select (press the selection arrow corresponding to "NEXT>" to display all the icons available);
  5. Press the selection arrow corresponding to "ESC" twice to go back to the homepage.

CLEANING

Cleaning the machine


The following parts of the machine must be cleaned regularly:

  • the appliance's internal circuit;
  • coffee grounds container (A10);
  • drip tray (A14) and drip tray grille (A13);
  • water tank (A16);
  • brewing unit (A8);
  • pre-ground coffee funnel (A4);
  • infuser (A19), accessible after opening the infuser door (A18);
  • milk container (D);
  • hot water/steam connection nozzle (A9);
  • control panel (B).

  • Do not use solvents, abrasive detergents or alcohol to clean the coffee machine. With De'Longhi superautomatic coffee machines, you need not use chemical products to clean the machine.
  • None of the components of the appliance can be washed in a dishwasher with the exception of the drip tray grille (A13) and milk container (D).
  • Do not use metal objects to remove dirt or coffee deposits as they could scratch metal or plastic surfaces.

Cleaning the machine's internal circuit

If the appliance is not used for more than 3/4 days, before using it again, we strongly recommend switching it on and:

  • performing 2/3 rinse cycles by selecting the "Rinse" function (section "Rinsing ");
  • delivering hot water for a few seconds (section "Delivering hot water").

warning Please note!
After cleaning, it is normal for the grounds container (A10) to contain water.

Cleaning the coffee grounds container

When "EMPTY GROUNDS CONTAINER" appears on the display (B1), the grounds container must be emptied and cleaned. The appliance cannot be used to make coffee until you have cleaned the grounds container (A10). Even if not full, the empty grounds container message is displayed 72 hours after the first coffee has been prepared. For the 72 hours to be calculated correctly, the machine must never be turned off with the main switch.


If you make a number of cappuccinos one after the other, the metal cup tray (A11) becomes hot. Wait for it to cool down before touching it and handle it from the front only.

To clean (with the machine on):

  • Remove the drip tray (A14) (fig. 25), empty and clean.

    fig. 25
  • Empty the grounds container (A10) and clean thoroughly to remove all residues left on the bottom. This can be done using the spatula on the brush (C5) provided.


When removing the drip tray, the grounds container must be emptied, even if it contains few grounds. If this is not done, when you make the next coffees, the grounds container may fill up more than expected and clog the machine.

Cleaning the drip tray


The drip tray (A14) is fitted with a level indicator (A12) (red) showing the level of water it contains (fig. 26).

fig. 26

Before the indicator protrudes from the cup tray (A11), the drip tray must be emptied and cleaned otherwise the water may overflow the edge and damage the appliance, the surface it rests on or the surrounding area.

To remove the drip tray, proceed as follows:

  1. Remove the drip tray and the coffee grounds container (A10) (fig. 25);
  2. Remove the cup tray (A11) and drip tray grille (A13), then empty the drip tray and grounds container and wash all components.
  3. Put the drip tray complete with grille and grounds container back in the appliance.

Cleaning the inside of the coffee machine


Before cleaning internal parts, the machine must be turned off (see section "Turning the appliance off") and unplugged from the mains power supply. Never immerse the coffee machine in water.

  1. Check regularly (about once a month) that the inside of the appliance (accessible after removing the drip tray - A14) is not dirty. If necessary, remove coffee deposits with the brush (C5) supplied and a sponge.
  2. Remove all the residues with a vacuum cleaner (fig. 27).

    fig. 27

Cleaning the water tank

  1. Clean the water tank (A16) regularly (about once a month) and whenever you replace the water softener filter (C4) (if provided) with a damp cloth and a little mild washing up liquid. Rinse thoroughly before filling the tank and putting it back in the appliance;
  2. Remove the filter (if present) and rinse with running water;
  3. Replace the filter (if provided), fill the tank with fresh water and replace the tank;
  4. (Models with water softener filter only) Deliver about 3.38 floz /100ml of hot water to reactivate the filter.

Cleaning the brewing unit

  1. Clean the brewing unit (A8) regularly with a sponge or cloth (fig. 28A);

    fig. 28A
  2. Check that the holes in the brewing unit are not clogged. If necessary, remove coffee deposits with a toothpick (fig. 28B).

    fig. 28B

Cleaning the pre-ground coffee funnel

Check regularly (about once a month) that the pre-ground coffee funnel (A4) is not clogged. If necessary, remove coffee deposits with the brush (C5) supplied.

Cleaning the infuser

The infuser (A19) must be cleaned at least once a month.


The infuser may not be extracted when the machine is on.

  1. Make sure the machine is correctly turned off (see section "Turning the appliance off");
  2. Remove the water tank (A16) (fig. 3);
  3. Open the infuser door (A18) (fig. 29) on the right side of the appliance;

    fig. 29
  4. Press the two colored release buttons inwards and at the same time pull the infuser outwards (fig. 30);

    fig. 30
  5. Soak the infuser in water for about 5 minutes, then rinse under the tap;

    RINSE WITH WATER ONLY
    NO SOAP - NO DISH WASHER
    Clean the infuser without using washing up soap as it could be damaged.
  6. Use the brush (C5) to remove any coffee residues left in the infuser housing, visible through the infuser door;
  7. After cleaning, replace the infuser by sliding it onto the internal support (fig. 31), then push the PUSH symbol fully in until it clicks into place;

    fig. 31

    warning Please note!
    If the infuser is difficult to insert, before insertion, adapt it to the right size by pressing the two levers shown in fig. 32.

    fig. 32
  8. Once inserted, make sure the two colored buttons have snapped out (fig. 33);

    fig. 33
  9. Close the infuser door;
  10. Put the water tank back.

Cleaning the milk container

To keep the frother efficient, clean the milk container (D) every two days as described below:

  1. Remove the lid (D2);
  2. Remove the milk spout (D5) and intake tube (D4) (fig. 34);
    Cleaning the milk container
    fig. 34
  3. Turn the froth adjustment dial (D1) counterclockwise to the "INSERT" position (fig. 34) and pull it off upwards;
  4. Wash all the components thoroughly with hot water and mild soap.
    All components are dishwasher safe, placing them in the top basket of the dishwasher.
    Make sure there are no milk residues on the hollow and groove under the dial (fig. 35). If necessary, scrape the groove with a toothpick;

    fig. 35
  5. Rinse inside the froth adjustment dial seat with running water (fig. 36);

    fig. 36
  6. Check that the intake tube and spout are not clogged with milk residues;
  7. Replace the dial (in correspondence to the word "INSERT"), spout and milk intake tube;
  8. Place the lid back on the milk container (D3).

Cleaning the hot water/steam connection nozzle

Each time you prepare milk, clean the connection nozzle (A9) with a sponge to remove milk residues from the gaskets (fig.22)

DESCALING

  • Before use, read the instructions and the labeling on the descaler pack.
  • You should use De'Longhi descaler only. Using unsuitable descaler and/or performing descaling incorrectly may result in faults not covered by the manufacturer's warranty.

Descale the appliance when "DESCALING NEEDED - PRESS OK TO START (~45min) " appears on the display (B1): To descale immediately, press the selection arrow (B2) corresponding to "" and follow the instructions from point 4.
To descale the appliance later, press the selection arrow (B2) corresponding to "ESC". The symbol appears on the display to remind you that the appliance needs descaling. (the message appears each time you turn the appliance on).

To access the descaling menu:

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Press the selection arrow (B2) corresponding to "descale " and follow the instructions on the display;
  3. "REMOVE WATER FILTER" : extract the water tank (A16), remove the water softener filter (C4) (if present) and empty the water tank. Press the selection arrow corresponding to "NEXT>";
  4. "DESCALER (LEVEL A) AND WATER (LEVEL B)" (fig. 38);

    fig. 38

    Pour the descaler into the tank up to the level A marked inside the tank (equal to one 3.38 floz /100 ml pack), then add water (one litre) up to level B and put the water tank back.
  5. Press the selection arrow corresponding to "NEXT>";
  6. 9"EMPTY DRIP TRAY" (fig. 39):

    fig. 39

    Remove, empty and replace the drip tray (A14) and grounds container (A10). Press the selection arrow corresponding to "NEXT>";
  7. "POSITION 21 CONTAINER OK TO START": Place an empty container with a minimum capacity of 2 liters under the hot water/steam spout (C6) and brewing unit (A8) (fig. 8);

    Hot water containing acid flows from the hot water/steam and brewing unit. Take care to avoid contact with splashes of this solution.
  8. Press "" to confirm that you have added the descaling solution. "DESCALING UNDERWAY" is displayed: The descale program starts and the descaler liquid comes out of the hot water and brewing unit. A series of rinses is performed automatically to remove all the scale residues inside the coffee machine;

    After about 25 minutes, descaling stops;
  9. "RINSE AND FILL WATER TANK UP TO MAX LEVEL" (fig. 5): the appliance is now ready to rinse with fresh water. Empty the container used to collect the descaler solution. Extract the water tank, empty, rinse under running water, fill with fresh water up to the MAX level and put back in the appliance;
  10. "POSITION 2l CONTAINER PRESS OK TO START RINSING": Place the container used to collect the descaler solution empty under the brewing unit and hot water/steam spout (fig. 8) and press the selection arrow corresponding to "";
  11. Hot water is delivered first from the brewing unit, then from the hot water/steam spout and "RINSING UNDERWAY" is displayed;
  12. When the water in the tank has run out, empty the container used to collect the rinsing water;
  13. (If the filter is installed) "INSERT FILTER INTO ITS HOUSING" (fig. 40).

    fig. 40

    Press "NEXT>" and extract the water tank. Replace the water softener filter if removed previously;
  14. "RINSE AND FILL WATER TANK UP TO MAX LEVEL" (fig. 5): Fill the tank up to the MAX level with fresh water;
  15. "INSERT WATER TANK" (fig. 6): Put the water tank back in the appliance;
  16. "POSITION 2l CONTAINER PRESS OK TO START RINSING": Place the container used to collect the descaler solution empty under the hot water/steam spout (fig. 8) and press "";
  17. Hot water is delivered from the hot water/steam spout and "RINSING UNDERWAY" is displayed;
  18. "EMPTY DRIP TRAY" (fig. 39): At the end of the second rinse, remove, empty and replace the drip tray (A14) and grounds container (A10). Press "NEXT>";
  19. "DESCALE COMPLETE": press " ";
  20. "FILL TANK WITH FRESH WATER": empty the container used to collect the rinse water, remove the water tank and fill with fresh water up to the MAX level, then put back in the appliance.

Descaling is complete.

warning Please note!

  • If the descaling cycle is not completed correctly (e.g. no electricity) we recommend repeating the cycle;
  • After descaling, it is normal for the grounds container (A10) to contain water.
  • If the water tank has not been filled to the MAX level, at the end of descaling, the appliance requests a third rinse to guarantee that the descaler solution has been completely eliminated from the machine's internal circuits. Before starting rinsing, remember to empty the drip tray;
  • The appliance may request descaling cycles at very short intervals. This is normal and due to the appliance's advanced control system.

SETTING WATER HARDNESS


You can set the water hardness level on your machine depending on the water hardness level specific of your area. The machine is set up by default at level 4. To measure the water hardness of your area proceed as follows (section "Measuring water hardness"). Setting the correct water hardness level on your machine guarantees the correct frequency of descaling.
Softer water hardness levels require less frequent descaling.

Measuring water hardness

  1. Remove the "TOTAL HARDNESS TEST" indicator paper (C1) from its pack (attached to the English instructions).
  2. Immerse the paper completely in a glass of water for one second.
  3. Remove the paper from the water and shake lightly. After about a minute, 1, 2, 3, or 4 red squares form, depending on the hardness of the water. Each square corresponds to one level.
    Measuring water hardness

Setting water hardness

  1. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  2. Scroll through the menu items by pressing the selection arrow corresponding to "NEXT>" until " WATER HARDNESS" appears on the display;
  3. Press the selection arrow corresponding to "WATER HARDNESS";
  4. Press the selection arrow corresponding to the required level (Level 1 = soft water; Level 4 = very hard water);
  5. Press "ESC" to go back to the homepage.

The machine is now reprogrammed with the new water hardness setting.

WATER SOFTENER FILTER


Certain models are fitted with a water softener filter (C4). If this is not the case with your model, you are recommended to purchase one on delonghi.com.
To use the filter correctly, follow the instructions below.

Installing the filter

  1. Remove the filter (C4) from the packaging;
  2. Press the selection arrow (B2) corresponding to the " " symbol (B8) to enter the menu;
  3. Press the selection arrow corresponding to " WATER HARDNESS";
  4. "TURN DATE INDICATOR TO NEXT 2 MONTHS" (fig. 41):

    fig. 41

    turn the date indicator disk until the next two months of use are displayed. Press the selection arrow corresponding to " NEXT>"

    warning Please note
    The filter lasts about two months if the appliance is used normally. If the coffee machine is left unused with the filter installed, it will last a maximum of three weeks.
  5. "RUN WATER INTO FILTER HOLE UNTIL IT COMES OUT" (fig. 42):

    fig. 42

    To activate the filter, run tap water through the hole in the filter as shown in the figure until water comes out of the openings at the side for more than a minute. Press the selection arrow corresponding to " NEXT>";
  6. Remove the tank (A16) from the appliance and fill with water.
  7. "IMMERSE FILTER TO EXPEL AIR BUBBLES":
    Insert the filter in the water tank and immerse it completely for about ten seconds, sloping it and pressing it lightly to enable the air bubbles to escape. Press the selection arrow corresponding to " NEXT>";
  8. "INSERT FILTER IN HOUSING": Insert the filter in the filter housing (A17-fig. 40) and press as far as it will go. Press the selection arrow corresponding to "NEXT>";
  9. "INSERT WATER TANK": Close the tank with the lid (A15), then put the tank back in the machine (fig. 6);
  10. "POSITION 0.5L CONTAINER, PRESS OK TO ENABLE FILTER" (fig. 8): Place the container under the hot water spout (C6) and press " ". Delivery begins and stops automatically.

The filter is now active and you can use the coffee machine.

Replacing the filter

Replace the filter (C4) when " REPLACE WATER FILTER, PRESS OK TO START" appears on the display (B1): To replace the filter immediately, press the selection arrow corresponding to " " and follow the instructions from point 4.
To replace the filter later, press the selection arrow corresponding to "ESC". The symbol appears on the display to remind you that the filter needs replacing. To replace, proceed as follows:

  1. Remove the water tank (A16) with old filter;
  2. Remove the new filter from the packaging;
  3. Press the selection arrow (B2) corresponding to the "" symbol (B8) to enter the menu;
  4. Press the selection arrow corresponding to " REPLACE WATER FILTER;";
  5. Follow the operations described in the previous section from point 4.

The filter is now active and you can use the coffee machine.

warning Please note!
After two months (see date indicator) or when the appliance has not been used for 3 weeks, you should replace the filter even if the message has not yet been displayed.

Removing the filter

If you want to use the appliance without the filter (C4), you must remove it and notify the appliance of its removal. Proceed as follows:

  1. Extract the tank (A16) and exhausted filter;
  2. Press the selection arrow (B2) corresponding to the " " symbol (B8) to enter the menu;
  3. Press the selection arrow corresponding to "REMOVE WATER FILTER";
  4. " CONFIRM FILTER REMOVAL": to confirm press the selection arrow corresponding to " " (to go back to the settings menu, press the selection arrow corresponding to " ESC");
  5. " FILTER REMOVED": the change has been saved.
    Press " " to go back to the homepage.

warning Please note!

After two months (see date indicator) or when the appliance has not been used for 3 weeks, you should replace the filter even if the message has not yet been displayed.

DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY
FILL TANK WITH FRESH WATER
Insufficient water in the tank (A16). Fill the tank with water and/or insert it correctly, pushing it as far as it will go until it clicks into place.
INSERT WATER TANK
The tank (A16) is not correctly in place. Insert the tank correctly and press as far as it will go.
EMPTY GROUNDS CONTAINER
The grounds container (A10) is full. Empty the grounds container and drip tray (A14), clean and replace. Important: when removing the drip tray, the grounds container must be emptied, even if it contains few grounds. If this is not done, when you make the next coffees, the grounds container may fill up more than expected and clog the machine.
INSERT GROUNDS CONTAINER
After cleaning, the grounds container (A10) has not been replaced. Remove the drip tray (A14) and insert the grounds container.
ADD GROUND COFFEE MAX. ONE MEASURE
The "pre-ground coffee" function has been selected without placing any pre-ground coffee in the funnel (A4). Place pre-ground coffee in the funnel (fig. 13) and repeat delivery
ADD GROUND COFFEE MAX. ONE MEASURE
A LONG coffee recipe with pre-ground coffee has been requested. This recipe requires two grinding cycles during preparation Place pre-ground coffee in the funnel (A4) (fig. 13) and press "" to continue and complete delivery.
FILL BEANS CONTAINER
The coffee beans have run out. Fill the beans container(A3 - fig. 11).
The pre-ground coffee funnel (A4) is clogged. Empty the funnel with the help of the brush (C5) as described in section "Cleaning the pre-ground coffee funnel".
GROUND TOO FINE. ADJUST GRINDER
The grinding is too fine and the coffee is delivered too slowly or not at all. Repeat coffee delivery and turn the grinding adjustment dial (A5) (fig. 11) one click clockwise towards 7 while the coffee grinder is in operation. If after making at least 2 coffees delivery is still too slow, repeat the correction procedure, turning the grinding adjustment dial another click until delivery is correct (see section "Adjusting the coffee grinder"). If the problem persists, make sure the water tank (A16) is fully inserted.
If the water softener filter (C4) is present, an air bubble may have been released inside the circuit, obstructing delivery. Insert the hot water/steam spout (C6) in the appliance and deliver a little water until the flow becomes regular.
SELECT A MILDER TASTE OR REDUCE COFFEE AMOUNT
Too much coffee has been used. Select a milder taste by pressing "STRENGTH" (B5) or reduce the quantity of ground coffee (maximum one measuring scoop).
INSERT WATER SPOUT
The hot water spout (C6) is not inserted or is inserted incorrectly Insert the water spout as far as it will go.
INSERT MILK CONTAINER
The milk container (D) is not inserted correctly. Insert the milk container as far as it will go (fig. 18).
INSERT INFUSER ASSEMBLY
The infuser (A19) has not been put back in place after cleaning Insert the infuser as described in section "Cleaning the infuser".
WATER CIRCUIT EMPTY PRESS OK TO START
The water circuit is empty Press "" to deliver water from the spout (C6) until it flows out normally.
If the problem persists, make sure the water tank (A16) is fully inserted.
PRESS OK TO CLEAN OR TURN DIAL
The milk container has been inserted with the froth adjustment dial (D1) in the "CLEAN" position. To proceed with the CLEAN function press "", or turn the froth adjustment dial to one of the milk positions.
TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION
Milk has been delivered recently and the tubes inside the milk container (D) must be cleaned. Turn the froth adjustment dial (D1) to CLEAN (fig. 20).
TURN FROTH ADJUSTMENT DIAL
The milk container has been inserted with the froth adjustment dial (D1) in the "CLEAN" position. Turn the dial to the required froth position.
DESCALING NEEDED PRESS OK TO START (~45MIN)
The machine must be descaled. Press "" to start descaling or " ESC" to descale later. The descaling procedure described in section "Descaling" needs to be performed.
REPLACE WATER FILTER PRESS OK TO START
The water softener filter (C4) is expired. Press OK to replace or remove the filter, or ESC to carry out the procedure later. Follow the instructions in section "Water softener filter".
GENERAL ALARM. REFER TO USER MANUAL / APP
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly, as described in section "Cleaning". If the message is still displayed after cleaning, contact Customer Service.
The appliance needs descaling and/or the filter (C4) must be replaced. The descaling procedure described in section "Descaling" needs to be performed and/ or the filter needs replacing or removing as described in section "Water softener filter".
The tubes inside the milk container (D) must be cleaned. Turn the froth adjustment dial (D1) to CLEAN (fig. 20).
The filter (C4) must be replaced. Replace the filter or remove it as described in section "Water softener filter".
The machine must be descaled. The descaling procedure described in section "Descaling" needs to be performed. The appliance may request descaling cycles at very short intervals. This is normal and due to the appliance's advanced control system.
The auto-start function is enabled. To disable the function, proceed as described in section "Auto-start ".
Energy saving is enabled. To disable energy saving, proceed as described in section "Energy saving ".
The appliance is connected to a device via bluetooth.
CLEANING UNDERWAY PLEASE WAIT The appliance has detected impurities in its internal circuits. Wait for the appliance to be ready for use again and reselect the required beverage. Contact Customer Services if the problem persists.

TROUBLESHOOTING


Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.

PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot water (Please note: you can use the hot water function).
The infuser has cooled down because 2/3 minutes have elapsed since the last coffee was made. Before making the coffee, heat the infuser by rinsing using the rinse function (see section "Rinsing ").
A low coffee temperature is set. Set a hotter coffee temperature in the menu (section "Coffee temperature ").
The coffee is under-extracted, weak or not creamy enough. The coffee is ground too coarsely. Turn the grinding adjustment dial (A5) one click counterclockwise towards 1 while the coffee grinder is in operation (fig. 13). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering 2 coffees (see section "Adjusting the coffee grinder").
The coffee is unsuitable. Use coffee for espresso machines.
The coffee is over-extracted, delivered too slowly or a drop at a time. The coffee is ground too finely. Turn the grinding adjustment dial (A5) one click counterclockwise towards 7 while the coffee grinder is in operation (fig. 13). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering 2 coffees (see section "Adjusting the coffee grinder").
Coffee does not come out of one or both of the spouts. The brewing unit (A8) are clogged. Clean the spouts with a toothpick (fig. 28B).
The appliance will not make coffee The appliance has detected impurities in its internal circuits. "Cleaning underway" is displayed. Wait for the appliance to be ready for use again and reselect the required beverage. Contact Customer Services if the problem persists.
The appliance does not turn on It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A21) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted The appliance has not been turned off correctly Turn the appliance off by pressing the button (A7) (see section "Turning the appliance off").
At the end of descaling, the appliance requests a third rinse During the two rinse cycles, the water tank (A16) has not been filled to the MAX level Follow the instructions displayed by the appliance, but first empty the drip tray (A14) to avoid the water overflowing.
The milk does not come out of the milk spout (D5) The lid (D2) of the milk container (D) is dirty Clean the milk container lid as described in section "Cleaning the milk container".
The milk contains large bubbles and squirts out of the milk spout (D5) or there is little froth The milk is not cold enough or is not semi-skimmed or skimmed. Use skimmed or semi-skimmed milk at refrigerator temperature (about 41°F/5°C). If the result is not as you wished, try changing brand of milk.
The froth adjustment dial (D1) is incorrectly adjusted. Adjust following the instructions in section "Making cappuccinos and milk-based coffees".
The milk container lid (D2) or froth adjustment dial (D1) is dirty Clean the milk container lid and froth adjustment dial as described in section "Cleaning the milk container".
The hot water/steam connection nozzle (A9) is dirty Clean the connection nozzle as described in section "Cleaning the hot water/steam connection nozzle".
The cup warmer is hot, even though it has been disabled A number of beverages have been prepared in rapid succession This is normal, as it is passively heated by the internal heat of the machine.
The machine emits noises or small puffs of steam while not in use The machine is ready for use, or has recently been turned off, and condensate is dripping into the hot vaporiser This is part of normal operation. To limit the phenomenon, empty the drip tray.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following.

  • Read all instructions carefully.
  • Make sure the voltage of your electrical system corresponds to the voltage shown on the bottom of the machine.
  • Do not touch hot surfaces. Use handles or knobs.
  • To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance in water or other liquid.
  • Keep the appliance out of the reach of children and do not leave appliance unattended while in operation.
  • Unplug from the outlet when not in use and before cleaning.
  • Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
  • The use of accessory attachments not recommended by the manufacturer may result in fire, electrical shock, or personal injury.
  • Do not use outdoors.
  • Make sure the power cord does not hang over the edge of the table or counter-top to avoid getting accidentally caught or entangled.
  • Do not place the appliance or its electrical parts on or near electric stoves, cooking surfaces, or gas burners.
  • Plug cord into the wall outlet. To disconnect, first turn machine "off", then remove plug from wall outlet.
  • Do not use the appliance for other than the intended use. This appliance is to be utilized for domestic use only. The manufacturer declines all responsibility for any damage caused by improper, incorrect, or irresponsible use.


To reduce the risk of fire or electric shock, do not remove the cover or the exterior of the unit. Don't attempt to repair or modify the machine, doing so will void the warranty. Repair should be done by authorized service personnel only!

SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY

SHORT CORD INSTRUCTIONS

  • A short power cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
  • Longer, detachable power supply cords or extension cords are available and may be used if care is exercised in their use.
  • If an extension cord is used, the marked electrical rating should be at least as great as the electrical rating of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension should be a GROUNDING TYPE 3 - WIRE CORD. The longer cord should be arranged so that it will not drape over the counter-top or table top where it can be pulled on by children or tripped over.
  • Your product is equipped with a polarized alternating current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

SAFETY WARNINGS


This is an electrical appliance and may cause electric shock.

You should therefore follow these safety warnings:

  • Never touch the appliance with damp hands or feet.
  • Never touch the plug with damp hands.
  • Make sure the socket used is freely accessible at all times, enabling the appliance to be unplugged when necessary.
  • Unplug directly from the plug only. Never pull the cord as you could damage it.
  • To disconnect the appliance completely you must unplug it from the mains socket.
  • If the appliance is faulty, do not attempt to repair.
    Turn it off, unplug from the mains socket and contact Customer Services.
  • Before cleaning the appliance, turn it off, unplug from the mains socket and allow to cool.


Keep all packaging (plastic bags, polystyrene foam) away from children.


This appliance produces hot water and steam may form while it is in operation.
Avoid contact with splashes of water or hot steam. When the appliance is in operation, the cup shelf could become very hot.

Designated use

This appliance is designed and made to prepare coffee and milk and heat beverages.
Any other use is considered improper and thus dangerous. The manufacturer is not liable for damage deriving from improper use of the appliance.

Instruction for Use

Read this Instruction for Use carefully before using the appliance. Failure to follow this Instruction for Use may result in injury or damage to the appliance.
The manufacturer is not liable for damage deriving from failure to respect this Instruction for Use.

warning Please note:
Keep this Instruction for Use. If the appliance is passed to other persons, they must also be provided with this Instruction for Use.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download DeLonghi PrimaDonna Elite; ECAM65055 - Espresso Machine Manual

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